My partner and I stayed in room 41 and I can honestly say that their website does not do the room the justice it deserves. It is a gorgeous room with an exceptional and modern bathroom that automatically turns the lights and fan on when you walk in. The bed was fluffy and comfortable and a welcome respite after a day out in the cold! Also the bath tub in the bedroom (which is partitioned from the bed) was just divine.
The room was very clean. There was a lot of space including storage. Although it is a room with a double bed, there is also another sleeping area for one person tucked away in a little cove of the wall which has a tv.. good if you have an extra person travelling with you.
Breakfast is a buffet and the staff even offer to cook you waffles or eggs if you want them. They also make fantastic coffees. It was a good size buffet with a good selection of food. There is a cat wondering around the kitchen/restaurant area who seems friendly, but may play havoc to anyone with cat allergies as it likes to rub up against everything leaving its hair everywhere.
The only complaint I will make is when we arrived, we walked into the reception area and could not see a receptionist. There was a young lady sitting at the ''common use'' computer who looked at us then continued doing what she was doing, so we assumed she was another guest. We walked over to the reception and rang the bell which is when she hopped up and came to see us. She gave us the minimum amount of information and did not look at me once. I had made the reservation and was the one actually paying for the accommodation, but she only greeted and spoke to boyfriend and completely ignored me. I was also the one doing the talking.. which made it an obvious injustice.
The girl who was on the next day (who made us waffles) was very helpful and addressed both of us. She was very approachable and nicely mannered and I am thankful that she made the remainder of our stay pleasant.
There were road works on our street during our stay however we were never disturbed by any noise and as we had not driven, we were unaffected by this.
In all, the accommodation (room 41) was exceptional. I would stay there again. Just be aware that if you are a young female, you may be made to feel invisible. This is what brought my overall rating down as I believe customer service is imperative to the experience.
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- Also Known As:
- Salvators Hotel Bruges