we stayed there recently for one night and we chose it because of the rave reviews on tripadvisor. we were only going through bruges on our way driving to holland to catch a train to iltay. we love staying at bed and breakfasts and we are not the type who like fancy hotels. we like the idea of a home away from home and have always had brilliant experiences with bed and breakfasts both in the UK and elsewhere across Europe. this is certainly the opposite of the home away from home feeling. it all started going wrong when we had some car trouble. we were running late. not only did the bed and breakfast owner not inquire as to whether we were okay she was quite annoyed with us for being late. when we arrived with our really nice tow truck driver, i accidentally pressed the code to the door wrong and it rang the bell and she came out saying what's wrong, don't you know the code? although i appreciate it was late, but it wasn't as if i did that deliberately. not a single question was asked about whether we were okay, etc. she was also really rude to our nice tow truck driver who was helping us unload our bags, practically shoo-ing him away. not entirely sure whether it was because he was a tow truck driver. after we checked in, because it was almost 11.30 pm and we hadn't eaten all day, we asked whether there was somewhere we could maybe get a light bite. she said no everything's closed - and then didn't offer us anything herself. i've been to b&bs where we've gotten there late because of traffic, and the owner has opened up the home and asked whether there was something s/he could fix for us. nothing. absolutely nothing. we took our chances and wandered around bruge a bit to see if we could find somewhere and a nice tavern offered to make us something simple. the next morning, we had thought that we were going to have to find a taxi to holland to catch our train instead of driving, but then when we found out that the car was fixed, my partner went to ask her for help to order a taxi. she got really annoyed with him because he had walked into the communal breakfast room to ask her for help (we had already had our breakfast) and instead of saying how can i help, she responded brusquely that there were other people eating breakfast. the taxi that was ordered was late, we were worried that we would not be able to make it to pick up our car from the garage to drive to holland for our motorail so we tried to get our insurance company to order another taxi. she got annoyed and said that if we were going to try a different taxi company she would have to cancel the one she ordered for us. and i said, look we just need to get to the car urgently because we had to drive to holland to catch a train - and her response was 'i have a relationship to keep with the taxi company' rather than, 'what can i do to help you' (for example offer to drive us to the garage?!) not once in the less than 12 hours we were there did she voluntarily inquire about us and how we were. it was just a shocking and inhospitable experience. bruges is a lovely place and everyone else we met during our misfortunes with the car were kind and helpful which made her conduct all the more inhospitable and surprising given she is in the hospitality industry. i have never written a bad review about anyone before but felt compelled to do so after our experience with her.
as for the room, it's a basic room which was really overpriced for what you get. the breakfast was fine. and if you're there for the town, the location is good. so if you stay out of her way, i'm sure you'll have a nice time. but if you're like us and you like b&bs because of that personal touch, you won't get that.
- Official Description (provided by the hotel):
- 't Geerwijn is an atmospheric old town house within walking distance of the historic center of Bruges and 50m of the market, in a quiet neighborhood. You will find cozy double rooms with private bathroom, a lounge and a television.Your host Chris De Loof, serves you a delicious breakfast each morning in a cozy dining room. You have a wide selection of different breads, homemade jams, cheese and meat, fresh eggs. After a refreshing walk was lovely stay at the warm fire in the ancient romantic lounge. Here you can dream away with a fragrant cup of coffee or tea. Free wifi in the whole house ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your 't Geerwijn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.