We stayed for the pre Christmas weekend, first time in Bruges, a beautiful city with plenty to keep you occupied. The hotel is certainly not cheap, but when you approach the courtyard you feel like its money well spent.
Reading some previous reviews I would say some (slight) negative points raised we did not experience ourselves. The staff were very friendly and efficient, the concierge very accommodating and helpfully. The room was roomy, clean, comfortable.
The turn down service for us included attention to the beds and chocolates.
It was disappointing not to have free water and hot drink making facilities, I'm not sure whether free hot drinks were available from the bar?
No issues wit the shower temperature or pressure.
One negative for us was the spa. We hadn't booked treatments in advance of arrival, a mistake as they were unable to fit us in. The pool area is pleasant enough, the steam room could perhaps benefit from a scrub there was mildew on the grouting. Some towels were left behind untidily by other users and we saw no one to clean up. The showers didn't get above cold which was a little annoying.
So all in all, a great location, and impressive hotel, we will be looking for a less expensive hotel next visit, but that's not the hotels fault!
One tip, if breakfast isn't included in your deal, there is a cafe called humpy dumpy about 2 minutes walk away, the food is superb, for 12-50 euros you can have a breakfast to die for!
- Official Description (provided by the hotel):
- Hotel Dukes' Palace, former residence of the Burgundian aristocracy, is the perfect location in the heart of UNESCO World Heritage city of Bruges. The 110 rooms, of which 18 suites and 5 family rooms, are all unique and combine contemporary comfort with authentic elegance of the 15th century. The 3000 m² garden, the terrace, the bar and beautiful lounges are the ideal place to enjoy. You can relax in The Spa with sauna, hammam and gym. The hotel also features a spacious garage. ... more less
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- Also Known As:
- Kempinski Hotel Dukes Palace
- Kempinski Hotel Bruges