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“Fantastic luxury hotel”

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Hotel Dukes' Palace Bruges
Ranked #14 of 97 Hotels in Bruges
Certificate of Excellence
Reviewed 1 September 2009

We stayed here for three nights over a weekend (Friday to Sunday night inclusive). Hotel is absolutely stunning. Very central in Bruges, within 5 minutes walk of the main square and less than a minutes walk from the main shopping street.
The hotel is spotlessly clean, the staff friendly and the food excellant (although we only ate in for breakfast).
An expensive hotel but really worth the extra.

  • Stayed: August 2009, travelled as a couple
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Thank Failureandfat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,889 - 1,895 of 2,946 reviews

Reviewed 31 August 2009

I booked a gourmet package for two nights; standard twin, champagne breakfasts and one dinner. The public areas in this hotel are beautifully decorated. The bedrooms are fine. They have spacious and very stylish bathrooms. We were not satisfied with our corner room which looked directly at a wall and were moved immediately to a garden view room which was much more pleasant. Breakfast was lovely. Dinner was something quite wonderful; a seven course tasting menu. The hotel was very quiet and the dining room almost empty. This was a shame as the chef cooks like an angel! I checked out the leisure centre and it looked very nice.
This is an expensive hotel. I was disappointed with the bedrooms, impressed by the public rooms and blown away by the wonderful food.
I would recommend it as a treat.

  • Stayed: November 2008, travelled with family
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Thank JessieDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2009

We had four magical dys in Bruges - in part due to out staying in this hotel. Ideally situated very central but remarkably quiet. Excellent service and beautiful surroundings. I would recommend this hotel completely

  • Stayed: July 2009, travelled as a couple
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Thank jenrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2009

Beautiful, elegant hotel, check-in was quick and easy and we were treated like royalty. We were greeted by name every time we walked by the front desk. Fitness center is magnificent. Beautiful but small indoor pool but such a gorgeous setting. I forgot to bring headphones and when I asked the front desk later if they had a spare pair, brand new headphones were brought to our room. Everything is done with a smile and every request is granted. Lovely area to sit outdoors but alas it rained the entire time, so we couldn't use it. We were sad to leave!

Stayed: July 2009, travelled as a couple
Thank babcu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2009

A night in Brugge was a splurge and the hotel was definitely worth it. Service was immediate, competent, and attentive. Rooms were a very good size and the bathroom was fabulous. The hotel bar is very welcoming and comfortable place to relax and mingle after dinner out. Location was walking distance to the market square.

  • Stayed: May 2009, travelled with friends
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Thank gmp01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2009

We stayed just one night here (although we tried to extend our stay, but they were fully booked), and loved it. The hotel is in an historic building, sympathetically upgraded and extended. Our room, a deluxe, number 310, was reasonably sized, with a very comfortable bed, bathroom with underfloor heating and beautifully furnished. There is internet, but it is not cheap and is quite slow. The public areas are also very smart, with a lovely terrace and garden with various pieces of modern art. The restaurant is also lovely, with excellent food and service. There is a small but well-equiped gym, and unusually for Bruges, there is plentiful underground parking. On the day we arrived, most of the centre of Bruges was cordoned off for the Holy Blood procession - the hotel sent us an e-mail a couple of days before our stay containing excellent directions by which to find the back of the hotel despite the road closures which was most appreciated. We were met at the entrance to the car park by a member of the hotel staff, who then checked us in and showed us our room - excellent service.

  • Stayed: May 2009, travelled as a couple
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Thank PotterMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2009

We had high hopes for this hotel: part of the well-regarded Kempinski chain, the only five-star hotel in Brugge and a promising-sounding reservations operator who offered us a rate of €239 for a Deluxe room (we had expected to book a Superior room for €199, but because none was available in the castle wing, we agreed to the upgrade). The hotel was comfortable and had luxurious moments, but this is not five-star quality. You could spend your money better somewhere that's less preoccupied with touting itself as "the only five-star in Brugge" and more focused on customer service. Biggest complaints: reception was unsophisticated (escorting us to our room, which was a nice personal touch, but then going on pedantically about the merits of the hotel, the room, the beams on the bathroom ceiling; we just wanted to be left alone to settle in); corridors not well maintained (room service trays were abandoned in the hallways); reception said they would return my call to set up a spa appointment though never did; artificial flowers; stained rugs; delayed turndown service; and a general foody odor wafting through the first floor. Some nice words: breakfast buffet had a great variety of quality food (including perfect mini pancakes and fine Belgian cheeses); bathroom amenities were plentiful and worth leaving your own travel-size cosmetics back home for.

  • Stayed: May 2009
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2  Thank gatopoder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Dukes' Palace Bruges

Address: Prinsenhof 8, Bruges 8000, Belgium (Formerly Kempinski Hotel Dukes' Palace)
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Bruges
#3 Business Hotel in Bruges
#8 Luxury Hotel in Bruges
#8 Family Hotel in Bruges
#14 Romantic Hotel in Bruges
Price Range: £120 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Dukes' Palace Bruges 5*
Number of rooms: 110
Official Description (provided by the hotel):
Hotel Dukes' Palace, former residence of the Burgundian aristocracy, is the perfect location in the heart of UNESCO World Heritage city of Bruges. The 110 rooms, of which 18 suites and 5 family rooms, are all unique and combine contemporary comfort with authentic elegance of the 15th century. The 3000 m² garden, the terrace, the bar and beautiful lounges are the ideal place to enjoy. You can relax in The Spa with sauna, hammam and gym. The hotel also features a spacious garage. ... more   less 
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Also Known As:
Kempinski Hotel Dukes Palace
Kempinski Hotel Bruges

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