Great for location, good for service. However, I chose this hotel because of the swimming pool. Imagine my disappointed when we arrived to find the spa was being renovated. "But it was on the internet" they said - firstly I booked through Eurostar, who had no knowledge. When I did go to the web site, it was there - but not on the landing page, not even on the facilities front page, but only when you went to the description of the spa did they tell you that it was out of action (two clicks is the internet equivalent of fine print!). After night 1 the bar was also closed for work. The last hurrah was on the last night, we asked for coffee in the morning. We were pleasantly woken with breakfast. Great, I thought, this to make up for the grumbles - only to find that € 50 was added to the bill! By the way, Kempinski, the days of charging €5 for 64k (yes, you read right) wireless access are long dead!
- Official Description (provided by the hotel):
- Hotel Dukes' Palace, former residence of the Burgundian aristocracy, is the perfect location in the heart of UNESCO World Heritage city of Bruges. The 110 rooms, of which 18 suites and 5 family rooms, are all unique and combine contemporary comfort with authentic elegance of the 15th century. The 3000 m² garden, the terrace, the bar and beautiful lounges are the ideal place to enjoy. You can relax in The Spa with sauna, hammam and gym. The hotel also features a spacious garage. ... more less
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- Also Known As:
- Kempinski Hotel Dukes Palace
- Kempinski Hotel Bruges