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“Palace stay”

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Thermae Palace Hotel
Ranked #24 of 47 Hotels in Ostend
London, England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Palace stay”
Reviewed 16 October 2013 via mobile

Grand hotel on the beach, close to Ostende centre on the road out to Middelkerke. Probably seen grander days and has the look of old elegance. Rooms are always clean and spacious. Brasserie is adequate but closes early out of season. Breakfast is very European and the only real complaint is the exorbitant charge for overnight car parking -12.50 euros! Reception is quick and efficient, service usually good. Free wifi.

Stayed October 2013, travelled on business
Helpful?
Thank paul_armitage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Antwerp, Belgium
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 October 2013

My stay in the Termae Palace Hotel was one of mixed feelings. I will first list the good points followed by some negative ones.

Positive remarks:
- Hotel is almost on the beach and the rooms have a very nice view on the sea
- Dinner in the restaurant is very good
- Hotel is clean
- Hotel allows easy parking and this very close to both the beach and center of Ostend

Negative ones:
-Windows are not rain proof as half of the floor of our room was completely wet on a rainy day (unbelievable)
-Hotel is not very well maintained
-Breakfast is ok but a bit poor for a 4 star hotel

In general I think that this hotel has had its best period. The setup of the hotel (being too big and including high ceilings) does not correspond with the current time frame to make a hotel profitable (as maintenance costs in Belgium for this kind of buildings is too high nowadays as well as the heating costs which go along with high ceilings-).

I would only recommend here to go just for the location (very close to the sea and almost on top of the beach), however, i am convinced that there are more comfortable 4 star hotels available in Ostend.

I define this hotel as being poor based upon my expectations of a 4star hotel.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Luxembourg City, Luxembourg
Level Contributor
196 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 14 September 2013 via mobile

What can I say..a deluxe room with a direct view on the beach...the doors to the terrace do not close completely, and as they are from wood, sea salt has worn them out...you are not feeling secure in your room and with a nice wind, you find yourself on the beach inclusive all the noise. The bathroom where the paint of the brown painted white tiles is peeling of...conclusion I did not stay for the night and went sleeping comfortably in Bruges.
The welcome at reception is mechanic. This hotel is used as a congress hotel so the individual client is a bit neglected. A pity with such a good location and history.

Stayed September 2013, travelled on business
Helpful?
3 Thank Kuni07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 September 2013

Went recently to the Thermae palace (made 4 stay's befor),have to say that reception is correct -fast accurate and friendly.
The Paddock brasserie was a big disappointment(was before a great bar-resto).
Quality of the food (typical Belgian eel speciality) was the worst i had (returned 75%) not that the fish was of poor quality but it was the preparation.
Rooms are acceptable but need refurbushing(particularly the bath room) and balcony.The hotel announce that it will go through a million Euro renovation but so far nothing to see of this.
Breakfast buffet is good however in the past the choice was better.
Learned that new hotel managemant is installed and that new staff is hired.Have to say that the new manager is always present wherever you go in the hotel you can see him inspecting the location.I am convinced he will change the step down into a new erra.

Room Tip: the location is unbeatable but avoid the brasserie(at the moment)
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank peffer46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaconsfield, UK
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 August 2013

First impressions of the hotel were good, with ample parking and a very impressive reception. The rooms were of average size, with the normal amenities, but of the four we had during our stay the quality differed a lot.
The bathroom area was very impressive, with a huge walk-in shower, separate toilet area, and massive basin section. The size of the sleeping area was very generous, but the décor and general cleanliness could have been a little better. My colleague had radiator problems, along with curtains that would not close and carpets that could have done with a wash every now and then.
My room was fine, as I then checked all the areas that my colleagues had problems with, and all was OK in my world.

The sea view was fantastic, and waking up with the curtains open to the sun rising was stunning.

The food was adequate, and breakfast covered all European counties pretty well.

No problem staying here again.

Room Tip: Try and get a sea view..
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RickDen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diest, Belgium
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 August 2013

The Hotel was good. The rooms (and furniture) are in need of renovation but the room was clean and service was good. Location is great but the rooms are pricey.

Breakfast was very good, all things fresh and many things to choose from. Many rooms have (supposed to) sea view but ours did not, too bad.

Room Tip: Try to get sea view.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kenk10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 August 2013

In general positive as perfect location on the beach and professional

GOOD : location, breakfast, parking (outside)

To improve : This is a old classic hotel that has been renewed but they still need finalise the details. Our room was a suite but the amount of furnitures was the same as in a normal room leaving unwelcome empty spaces and the impression part of the furniture is missing.
Bathroom could be improved
Minibar should be filled
It missed the "full accomodation" it claims as there was nothing special

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AldoBelgio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thermae Palace Hotel

Property: Thermae Palace Hotel
Address: Koningin Astridlaan 7, Ostend 8400, Belgium
Region: Belgium > Flanders > West Flanders Province > Ostend
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#6 Luxury Hotel in Ostend
#9 On the Beach Hotel in Ostend
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Thermae Palace Hotel 4*
Number of rooms: 159
Official Description (provided by the hotel):
Historic Hotel of Belle Epoque style, in seafront location, within walking distance of downtown area & Kursaalcasino. ... more   less 
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Also Known As:
Thermae Palace Ostende
Hotel Thermae Palace

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