Arrived late here on the coach due to traffic,the driver had contacted the hotel because our evening meal was waiting,The staff were ignorant okay so they had to work a bit later(not that much later)the rooms are small and allthough the bed linen was fresh the bed bases were not very nice and dirty at the bottom,The bathroom smelled and had no extractor fan,the carpet was dirty and the maids never cleaned the bathroom apart from replacing the towels,When they made the beds they never straightened the the cotton sheet you slept on just straightened the top.The staff were the most miserable i have ever come across it seemed they didn.t like us English Coach trippers.Breakfast was ok evening meal was basic and all the staff wanted to do was get us in and out as fast as possible.I no we didn,t pay 5 star prices but you have to expect the place to clean and not smell.We won't be staying here again thats for sure.
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- Also Known As:
- New Astoria Hotel
- New Astoria Ostende