Stayed here for our anniversary using a voucher, we upgraded for £20 a night to the mansion and stayed in The Oakham Suite.
On arrival and checkout staff polite but not friendly, a little more warmth wouldnt go amiss. The room and bathroom were large and nicely furnished, grand window overlooking the front (car park so not much of a view), at night the lights shine all over the ceiling, not good if you like a dark room to sleep. The hotel is ok though I disliked the cheap blue painted under ground corridors that you have to walk through to get to bar, restaurant/ breakfast room.
2 things that put a dampner on things for us;
After opting to eat in the bar for our anniversary meal on 2nd April the man serving us was bordering on rude, between ignoring us, being dismissive, and having a general air of superiority it ruined the evening - he was slightly nicer once he forgot our deserts. We arrived and sat ourselves in a quiet corner - no one in no staff or clients it was open though - when he arrived he looked over didn't say a word. I went over and asked for the menus, he took my order as silently as could, was completely unhelpful regarding if we could open a room tab, brought the meals over and spoke disparagingly to my husband regarding condiments and never once checked if food ok and then forgot to bring us our deserts! Now as a hard working couple on our anniversary break I expect more than to be spoke down to by some stuck up bar member - sorry if we disturbed your quiet evening.....
Second upset was the strange man that barged into our room at midnight nearly walking into my sons cot! Needless to say sleep did not come easily again! We did mention this on check out so hopefully the latch that was stuck allowing the man to walk in will have been fixed.
Breakfast was quite good and staff here were helpful and attentive. I did have to ask for fresh apple juice to be put out as it had so obviously been watered down it was almost tasteless, this was done straight away.
Although it doesn't sound positive overall it was ok/good but that was because all together it cost £125, I couldn't believe the tariff board I saw in reception for a mansion suite £125 one night accommodation only! Wow I'd have been seriously disappointed if had payed that much!
- Official Description (provided by the hotel):
- Stoke Rochford Hall is situated in peaceful, rolling countryside in the heart of the East Midlands Shires. The idyllic and tranquil environment offers a perfect retreat away from the demands of modern day city life. Yet its easily accessible, central location and excellent transport links mean that Stoke Rochford Hall really does have it all. ... more less
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- Also Known As:
- Stoke Rochford Hall Hotel Stoke Rochford
- Stoke Rochford Hall Lincolnshire