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“Excellent Accomodation in a great area of Tenerife”
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Excellent
18 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Playa San Juan, Guia de Isora, Tenerife, Canary Islands

Reviews from our community

Excellent - based on 18 reviews
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Reviews from our community

Date | Rating
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English first
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English first
Pamroy
Leeds, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Disappointing”
Reviewed 11 April 2015 for a stay in March 2015
4
people found this review helpful

Small, modern-ish apartment. Big drawback was the fact that the large sun terrace was overlooked by the 3 story apartment block in front which blocked the sun for 2 hours before sunset, i.e. from 4.30 when we were there in March. At least 10 apartments overlook the sun terrace and there is no view at all, so visions of sitting sipping a glass of wine whilst watching the sun set were dashed!
The bed is only a double, so if you are used to a king size, be warned. We had to sleep in separate rooms because of this, but no bedding was provided for the other bedroom so we had to improvise.
No towels were provided for the sun beds but this was rectified by a phone call to the owner who sent the cleaner to sort it out. The towels in the bathroom left a lot to be desired and there was no bath mat.
Be warned that there are small ants in the kitchen and bathroom.
No WiFi.
Loved San Juan itself, there are many lovely restaurants, I would particularly recommend garlic chicken at Restaurant David on the main street going up from the church.
The apartment is a long way from the main beach and there is no swimming pool anywhere near the apartment that can be used, as there are no hotels as such in San Juan.
Wouldn't book this apartment again, would look for one nearer the sea front with a view and a swimming pool.

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Liked best: San Juan itself.
Liked least: No view, no wifi, overlooked.
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Recommended for:
Older travelers
  • Was the property as advertised?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Apr 2015
After reading the latest review regarding my apartment. I feel it prudent to respond thus.

The property is as advertised. Therefore there was an awareness before booking, that there is neither a pool or Wi-Fi available on site.

The advertisement states that there is a double bed. If this was deemed to be inadequate, a simple request for extra bedding for a single bed would have alleviated any problem, similarly to the situation where sun bed towels were provided on request.

Unfortunately some of the comments are misleading. It takes ten minutes to walk to the beach and five minutes to the sea, to see the sunset, therefore it could be a bit of an exaggeration to describe this as a long walk.

As this is an apartment, not a villa, there would be an expectation of some other apartments in close proximity. Ten, again, would be an exaggeration. The facts are that during the occupancy period, three opposite and one above were unoccupied. therefore being overlooked is questionable.

When the sun is lower in the sky in March, it disappears from the terrace at around 6.30 pm and sets at approximately 8.00 pm

The comments regarding the bath mat has been assessed, and a toweling mat has been supplied, as an addition to the existing non slip bath mat currently in situe.

As with any hot country, there will be occasions when 'bugs' and 'microscopic ants' are present, that is why there is always a spray in the apartment to deal with this situation should it arise.

This review has been quite disappointing to read, as there has been an awful lot of thought and effort gone into setting up the apartment, always with the care and comfort of future occupants in mind.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
goldenpen...
scotland
Level 5 Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Excellent Accomodation in a great area of Tenerife”
Reviewed 25 February 2015 for a stay in December 2014
1
person found this review helpful

Travelled with my husband and mother for her 80th Birthday, sadly there was a bit of a 'hicup' with the booking, not the owners fault but Holiday Lettings... However Judith the owner resolved these issues quickly and effectively and we arrrived to have a lovely week in a well equipped appartment with a huge sun terrace and lots of local ammenities. The appt is in a very spanish setting with lots to do and local transport that takes you further afield should you wish to leave the lovely San Juan. Will definately return and would certainly recommend.

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Liked best: Location and accommodation
Liked least: No wifi
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sandra w
Leeds, United Kingdom
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“home from home !”
Reviewed 23 January 2015 for a stay in January 2015
2
people found this review helpful

This was our second trip to this apartment , it is lovely and quiet yet only yards from anything you may require. value for money and comfortable would recommend the apartment and to resort .

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
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Liked best: The large sunny patio areas
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasperWes...
Stourbridge, United Kingdom
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Lovely Apartment”
Reviewed 24 September 2014 for a stay in August 2014
2
people found this review helpful

Stayed for 12 nights, apartment had everthing needed if you wanted to cook in.We eat out every night so did not cook.Good location short walk to the shops beach etc.Lots of places to eat at, best food away from the sea front.San juan is very laid back resort unlike couole of places we went to.Will return someday.
Judith the owner helpfull with any queries.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: size of bath towels very small
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuciaShee...
Limerick, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice apartment”
Reviewed 21 August 2014 for a stay in April 2014
1
person found this review helpful

We had a lovely week in this apartment. It has all you need and is close to the town. Beautiful sunset walks to and from the apartment

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeeAbigai...
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Superb apartment, well equipped and fantastic location.”
Reviewed 22 September 2013 for a stay in September 2013
5
people found this review helpful

We recently stayed in this superb apartment and had a fantastic holiday in Playa San Juan. The apartment is well equipped and provides everything you could want on a relaxing break. The village is quiet and authentically Canarian. No noisy nightlife at all but if you are willing to share the harbour and small beach, the plentiful tapas bars and restaurants with the locals you will enjoy your stay immensely.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miskaweer...
weert
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2016 for a stay in November 2016
Google Translation

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Appartement kwam volledig overeen met de verwachtingen op basis van beschrijving en foto's
Liked least: geen aanmerkingen
Travelling group: Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Dec 2016
Thank you for taking the time to leave such a lovely review.
We are so pleased you enjoyed your stay.
We hope to welcome you back in the near future.
Kind regards and best wishes for 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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