My fiance & I went to Portugal in august 2013. we visited many cities & had an amazing time. We went to B&B, big hotels ans smaller hotels. We were very happy with M'ar De Ar Aqueduto; its charming, clean and very well located. One afternoon we got back from the pool and noticed that there was an extra card in the room...we tough someone came to clean up and forgot about it. Later that night we realized that we were robbed ! Someone stole a pair of gold earrings in my travel bag....we were shocked...we never thought this would happen in this type of hotel. We went to see the manager, he was very nice. He apologized and said they would get in touch with us after watching their security camera. My fiance had to call them many times and e-mail them before we were told they would send us a cheque to cover the replacement cost....that we never got !! Now we are tired of e-mailing them and trying to get in touch with them....I guess no hotel can be 100% sure that their staff will not stole from customers...but when it happens management should deal with it professionally and efficiently which M'ar De Ar Aqueduto never did.
- Official Description (provided by the hotel):
- A new and trendy hotel in the centre of the beautiful town of Evora. ... more less
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- Also Known As:
- m Ar De Aqueduto