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“Fab family holiday!”

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Holiday Village Algarve Balaia
Ranked #112 of 517 Hotels in Algarve
Certificate of Excellence
Dingwall, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Fab family holiday!”
Reviewed 17 July 2014

We have just stayed at the HV Algarve for two glorious weeks of fun filled entertainment, and loved it so much, we thought we'd write a review as soon as we returned.....our suitcases aren't even unpacked yet!
Firstly, the highlight of our holiday was most definitely the entertainment team. They work tirelessly day in, day out to ensure everyone is happy, relaxed, and involved if they so wish. They are highly professional at all times, and are utterly amazing with the children. Our sons, 8 & 5, were so upset to leave them today, and are already begging us to book for next year!
The hotel itself is immaculately cleaned on a regular basis, and for this, we must thank our lovely cleaning lady (room 340, block 1 - super quiet room with a great view) and the restaurant staff. The main pool itself was spotless, if not for a few lazy folk who wouldn't pick up their own empty cups, and the quiet pool was just a wee haven of tranquility if you needed some time out.
My husband and I are real foodies, and there wasn't one day or night we could complain about the food in the restaurant/pool bars. It was fresh, tasty, varied and plentiful. We particularly enjoyed the Mexican night and the Sunday carvery......the Yorkshire puds are to die for! There was a great selection at breakfast; the pancakes being a particular favourite with our boys, as the coffee was for us!
One minor gripe would have to be the amount of sun beds that were reserved with towels by 7.30am, despite clear signs from the management around the pools asking to refrain from doing so. Perhaps a sunbed voucher system could ensure a fair distribution of sun beds?
Our boys used the kids club facility, and enrolled into the football academy, and enjoyed them both immensely. The vast variety of activities kept them engaged and involved, and they were especially pleased with their complimentary t shirts, which they asked the entertainment team and their new found friends to sign before we departed. A lovely keepsake of a very special holiday.
Thank you to all the staff at HV Algarve and First Choice who helped create so many happy holiday memories for us. It really is a wonderful place to experience.

Room Tip: Room 340, block 1 is fab!
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
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Helpful?
5 Thank SunbedStalkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
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Traveller tips help you choose the right room.   Room tips (387)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Edinburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 July 2014

Stayed at holiday village first week July. Checked in with ease at 11am due to all departing guests being away early thankfully, usual Algarve check in is 4 pm. Receptioni staff are friendly, reps were around reception but not interacting despite earlier reviews. There are 2 lifts in block 1 they are small. There are only 4 floors and all lazy guests use them. We have a baby in a buggy and I waited 8 lifts to come and go full of adults before I could get in , nobody would go out to let us in. The rooms are lovely however if you are a family of four staying for two weeks you will struggle for storage space. There is one wardrobe and three drawers in the bedroom.
Staying in block 1 is better if you have small kids/ using a buggy. The steep ramps down to block 2/quiet pool/ supermarket are a nightmare even just in flip flops . The drinks at the bar are ok. Wine is ropy but after 1 you will get used to it. There are previous reviews stating the beer is watered down and some days it feels like it is. Food is average. Breakfast is the best of the day. Lunch at the restaurant is ok, pool bar snacks ok, dinner is ok 5 out of 7 but I'm sure you will agree booking a holiday village is not about the food, it's about how good your kids enjoy their holiday and our will give this place 11 out of 10. The water slides are great For under tens and that's where our kids spent their week. They didn't join kids club as didn't want to, but all kids we saw going had fun,the park is good too. All pools are good but cleaning of pool next to splash park let this place down. Couldn't see the bottom for 3 days and as a holiday rep myself many years ago disgusted at this.
The entertainment team try hard, round the main pool they are on the go all day, they have a great range of activities for all. Night time entertainment lets this place down, the standard holiday village village widget show and i5 live shows are the same as 2 years ago when we went to holiday village costa del sol( avoid) kids enjoy but that is it. The rep show are all singing- well they think they can sing, there are no local acts or professional shows as advertised. The evening entertainment is indoor and is a small venue, not all guest will get in here esp in sep/ cot when the Algarve temp cools. You will think I am negative about this place but I'm not, for what we wanted from our holiday this was great, kids 4 and 1, there's nowhere to go outside the hotel, Balaia is a one horse town, Albufeira 6 euros in a cab. And I know the Algarve well. As holiday villages go, we've tried a few and they mostly work for us, it's not too big and in your face, we would go back . First choice reps are visible many hours but they don't know much about local area. As a previous employee of this company I am saddened by the standard of reps knowledge these days, I remember more from 20 years ago working in algarve than Liz knows now !!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 July 2014

Just back from this hotel and it is a fabulous family holiday, great selection of food and activities each day. Location OK, really need taxi for getting around and not much within walking distance. Kids club and entertainers all brilliant fun. Entertainment a bit repetitive at night and they could do with some professionals acts to entertain the adults. Our kids, 8 & 4 yrs loved every minute of their holiday, hotel transport to beach was good and worth a visit - lovely beach. Only negative point I had about this holiday was the lack of drinks/ice cream not included for the kids - slush puppies drinks and cones/ice creams not included which for me is essential if paying all inclusive only small ice cream tubs on offer for kids and AI finished at 11pm which is early if you want a few coffees before bed! Otherwise, brilliant holiday and would highly recommend it, we preferred staying in the quieter block 2 as the daily poolside music at block 1 would have been too much for me. They could do with more sun umbrellas - hardly any for the amount of bed which as always are 'reserved' with towels. Hotel staff lovely also.

Room Tip: block 2 much quieter
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  • Stayed June 2014, travelled with family
    • Sleep Quality
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Helpful?
3 Thank grapefruitGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 July 2014

We stayed at HV algarve from the 8th - 15th June ,there was six of us (my sister who's 8 ,my cousin who's 7 ,my Aunty,uncle and nanny ).our flight was at 5:5am in the morning ! And we arrived at the hotel for something like 10 so although it's redicously early ,like at least you don't miss out on a day .so when we got off the plane got our luggage and stuff we went over to the bus and this fella from first choice told us what bus to go on etc but he also tell you what block your in he told us we were in block 2 and to be honest we were a bit annoyed ,because it'd happened before that we'd been in the "quieter" block and it's a bit of a trek and the atmosphere just isn't there So when we got to the hotel we checked in as normal and we did notice that the steps were a bit much for my nanny and Im being completely straight with you , if you have a buggy or a wheel chair I'd highly advise you to insist on getting yourself into BLOCK ONE ...anyways so we went up to our rooms (313 and 314) they were lovely ,we did ask one of the girls that deals with all the room stuff to move us but she said there was nothing she could do and that she'd only be able to move us on change over day which is Thursday and itd be 100€ extra but we just left it as we'd of be just messing ourselves about
The food
Yeah the food is nice the breakfast finishes quite early (10am) but like the lunch starts early so its not an issue or anything it's real good the way you can get food (toast,burgers,pizza ..etc) throughout the day ,down at the splash pool and the bar in block two .the Italian is restraunts food is lovely
Entertainment
The entertainment during the day is absolutely brilliant and there's always something to do and I cant compliment them enough dan and Adam in particular are very good w the kids . the night time entertainment isn't anything to right home about at all its real butlins to be honest .we weren't there for the kids early show so I can't comment on that but the 9 o clock onwards that's not really that good .there was one night that Thierry sang ,god that was the best night there was it was a good craic .
We stayed at the main pool because that's where all the entertainment was at .the hotel staff were all really friendly except for one of the ladies at reception she had blonde curly hair and I was trying to ring home one evening and I have to say I found her very patronising and rude as she tried to "help" me but whatever ...

So yeah all and all it was a brilliant holiday and I had loads of fun the beach is gorgeus and if u go through the alfagar it's a quicker walk the old towns lovely and if you go the beach ,the jet skiis are unreal so you should do them they're like 40€ for 15 mins which is expensive but they're good
And I would happily return here next year !
Ps the weather was lovely in June 30 degrees !
Oh and we read the reviews talking about the sickness bug we didn't get it and no one in the hotel seemed to be talkin or complain about while we were there so I wouldnt let that stop me booking it

Room Tip: Get a room in block one if you hate walking 42 steps every day and if you want good atmosphere
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
1 Thank qwertyuiop37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2014

We stayed from 3rd - 10th of July 2014, 2adults and 2 kids (4&1) the hotel itself is fantastic, very clean, spacious rooms, wonderful pools, great reps and entertainment team, staff friendly ect... The only issues we had was the food, there's not much taste to it and you get a lot of the same stuff daily, we've stayed in a lot of 3star hotels and I must say the food has been better there, also both us adults and the youngest child came down with the sickness bug! I also had food poisoning from the al a carte Italian restaurant which was awful and I was not the only one! We spoke to several people at the hotel who had not just had the bug bug also good poisoning! This did spoil the last couple of days of the holiday. We were considering extending our stay to a second week before we became ill. Like I said the hotel is fab but were frightened to eat anything after the illness.

Room Tip: If you have a pushchair choose block 1 and the ramps between block 1&2 are very steep
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Jemma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 July 2014

We've just returned, 2 adults and 2 kids (7 & 4) , from a week (not long enough!) at the Holiday village Algarve and had a fantastic time. The hotel is extremely clean, the hotel staff very friendly and the entertainment staff just fantastic! Special mention to Thierry who greets you in the restaurant and remembers your room number after your 2nd visit- he noticed we didn't have a birthday cake for our sons's birthday and off his own back phoned the hotel manager and quickly arranged for a fresh chocolate cake and a number 7 candle to be presented to him at pudding time with all the restaurant staff singing and clapping. Very special moment for the wee man! Food is extremely fresh and great choice. Non stop activities provided by the entertainment team who work sooooo hard! Make sure you don't just use the splash pool where the slides are, but have a few days at the main pool where all the entertainment staff are based and there are activities such as water rollers, zorbing, fencing , dancing, canoeing, water polo, raft building and daily quiz.High ropes are also a must. Great 4g footie pitch with tournaments for dads and lads alike. Evening entertainment great fun if you like to get involved. Shame World Cup was on as some were very quiet but still a great atmosphere. Special shout out to polly pocket, zany zander , baldy Ben, Adam, Jess, mickey, josh in the box, stu, donnie, batdan, miles, Dave, Hannah, jas, Rachel, chris (sorry if I've forgotten anyone!) for making it so much fun- our kids loved you and so did we!

Room Tip: Block 1 - in the main complex.(ask for an apartment with a sea view) Block 2 quite a trek if you hav...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
7 Thank Heleng250179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

We all really enjoyed our holiday, first time at a holiday village and we were not disappointed there is so much for the kids to do during the day and the entertainment team were all brilliant. All staff behind bars and reception were all friendly too. Couple of little things we didn't like but they didn't ruin our stay: a lot of the sunbeds are really uncomfortable, we found the staff in the Italian restaurant a bit rude and unwelcoming also found the food and service better in the buffet restaurant.
All in all a great stay with lots to do and would definitely come back.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sullys32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Village Algarve Balaia

Property: Holiday Village Algarve Balaia
Address: Balaia, Portugal
Region: Portugal > Algarve
Amenities:
Restaurant
Hotel Style:
Ranked #112 of 517 Hotels in Algarve
Number of rooms: 19
Official Description (provided by the hotel):
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Also Known As:
Holiday Village Algarve Balaia Hotel Algarve

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