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Vila Gale Cerro Alagoa
Ranked #27 of 154 Hotels in Albufeira
Certificate of Excellence
Reviewed 30 August 2013

Just got back from Hotel Vila Gale Cerro Alagoa we went all inclusive but after reading other reviews thought we had made a mistake but we couldn't of made a better choice. The staff were all very helpful pleasant and couldn't do enough for you the service and food couldn't be faulted we had such a good time we are planning going back next year.our rooms were on the front of the hotel and the road noise wasn't a problem

Room Tip: the better views are on the poolside rooms but come at a cost
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  • Stayed: August 2013, travelled with family
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3  Thank Rob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this reviewResponded 6 October 2013

Dear Guest

We are very pleased to read you were totally satisfied with the Vila Galé Cerro Alagoa and the all inclusive option. We have been improving our all inclusive variety so is is wonderful to find that this has reflected in our guests satisfaction of this option.
We hope to welcome you back next year !

Kind regards

Rosario Ribeiro

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939 - 945 of 1,736 reviews

Reviewed 27 August 2013

Good location with easy reach of both the old town and the strip. Hotel pool very busy people ignore the hotel request not to reserve sun beds but plenty of grass to lie on. Remember your high factor un cream as it sure is hot in August

Room Tip: Pool view is away from main road
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  • Stayed: August 2013, travelled as a couple
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Thank Loopy22674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this reviewResponded 6 October 2013

Dear Guest

Happy to know you found our hotel well located and pleasing. Regarding the pool sunbeds we do request guests not to reserve these as there are approximately 300 sunbeds available around the pool which is more than enough to go round, if used only by guests whilst using the pool.
If everybody reserves the sunbeds and are not there, obviously these will not be enough.
Hoping to welcome you back in the future

Kind regards

Rosario Ribeiro

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Reviewed 22 August 2013

Just got back from the Vila Gale Cerro Alagoa - rooms nice and All Inclusive on the whole good .
Hotel is in a good location being a 5 mins walk to Old Town - although in 30 degree heat the uphill walk back can be hard work , although you can get the little train for a couple of euros.
Pool area very busy so if you were not up at crack of dawn you will not get a sun lounger.
One disappointment on checking out was we were charged for bottled water in mini bar which on all inclusive should be included - it turned out first two were free but any replaced on a daily basis were charged to your room. Check small print on room information sheet as we were advised it is noted somewhere !!!!
Staff were friendly and eager to please in restaurant .
On the whole enjoyed holiday and hotel good.
Also as many others have mentioned please go to Riviera cake shop/café - they are devine - it is located next door under hotel Brisa Sol.

  • Stayed: August 2013, travelled with family
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Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this reviewResponded 6 October 2013

Dear Guest

Thank you for posting your review an sharing your comments. We are pleased you have enjoyed your stay and were happy with the all inclusive option.
Unfortunately, the drinks in the mini bars in the rooms have a charge, like the room service available too.
Hoping you may choose our hotel again in the future

Kind regards

Rosario Ribeiro

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Reviewed 19 August 2013

The hotel is situated 10 minutes walk from the beach, 10 minutes walk to the old town and about half an hour walk to the strip (less than 5 euros in a taxi). The old town has a lovely open square surrounded by restaurants and is lively at night with street entertainment in the square. It's a relaxed family atmosphere. The strip is ideal for young people and is quite lively - think Magaluf!

The hotel itself is very nice, I was all inclusive and would recommend it. The bedrooms are really modern for a hotel. Breakfast is typical buffet with lots to choose from. For lunch you can dine in the restaurant (small buffet) or you can use the outdoor snack bar and relax around the pool. Dinner is buffet style in the restaurant too with a larger selection during the evening. Being all inclusive entitles you to book one evening and order from the a la carte menu and this is served at your own table next to the restaurant.

The english style pub is open from around 5pm and all inclusive served until 11pm (so stock up!) although the bar itself is open until 1am. There is a variety of entertainment throughout the week and often entertainment for kids earlier on. Drinks during the day are from the pool bar.

I didn't use the spa, but these facilities are available and there is an indoor pool as well as the main pool outside. I used this toward the end of the day once I was sunburnt! The main pool was large enough to accomodate everyone in the hotel and I always got a sun lounger.

Overall a nice place and if you want to get out of the hotel in the day there is a little road train you can catch that takes you around Albufeira. There is also an open top tourist bus. Zoo Marine is a good day out for the family and the coach pick up is a 2 minute walk outside the hotel.

For those who do not go for the all inclusive there are a couple of small supermarkets, one across the road and one around the corner / round the back of the hotel.

Would give this a big thumbs up and would stay here again.

Room Tip: Pool view rooms will hear the music/entertainment from the bar, I had a room on the front of the hot...
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  • Stayed: July 2013, travelled as a couple
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4  Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this reviewResponded 6 October 2013

Dear Guest

It was very pleasing to read your review and find you have thoroughly enjoyed your stay in the Cerro Alagoa and Albufeira.
We are happy too, to know you have found our all inclusive option satisfying and recommend it.
Hoping we may have the pleasure of welcoming you back

Kind regards

Rosario Ribeiro

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Reviewed 17 August 2013

My husband and I are just back from the Vila Gale Cerro Alagoa and I would recommend it to anyone!

The rooms are very modern and spacious and are cleaned everyday.

The staff are vert welcoming and friendly and really make your stay most enjoyable. The hotel is walking distance from "the strip" and "the old town" which cater for all interests.

I would definitely go back to this hotel!!!!

  • Stayed: August 2013, travelled as a couple
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4  Thank Jo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this reviewResponded 5 October 2013

Dear Guest

It is very satisfying to read your review and find you have enjoyed your stay at the Cerro Alagoa
Thank you for your comments and look forward to welcome you again in our hotel

Kind regards

Rosario Ribeiro

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Reviewed 17 August 2013

I was pleasantly surprised at this large hotel. On arrival my family and I we warmly welcomed by Pedro at reception. The rooms were a good size and well equipped with all the catering equipment we could possibly use including an electric juicer. I had not seen this before in any hotel. The room was clean and modern with a comfy bed. The kitchen units were a bit tatty but ok. There was a clean and modern bathroom. There were four lifts from our top floor rooms so there was no waiting.
The pool is a good size but is not as big as the photo's appear. The separate children's pool was perfect. The pool bar was good with plenty of staff but a bit expensive for the area. A children's cola was E3, beer E4.
The breakfast buffet was excellent as was the dinner [optional E22].
All the staff we met seemed very happy and helpful.
The location was good for us. It is easy to find. A short walk down hill to the beach but far enough from the clubs so as not to be affected by noise
I would stay again at this hotel.

Room Tip: The pool / sea view rooms were very good but I would not like to stay on the opposite road side.
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  • Stayed: August 2013, travelled with family
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3  Thank DaveBristol53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this reviewResponded 5 October 2013

Dear Guest

We were pleased to read your review on the Cerro Alagoa and thank you for your kind comments
we hope to welcome you again in the near future

Kind regards

Rosario Ribeiro

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Reviewed 12 August 2013

My husband and I have just returned from a weeks stay at this hotel. We only booked B&B as his sister only lives a few miles away and we would be staying a couple of nights with her. Check in was very fast, we were greeted by a young gentleman who used our names- nice personal touch. Our room was facing the pool- we had paid extra for this. It was clean and spacious. No tea/coffee facilities were available but wasn't a problem as we had our own travel kettle etc. Breakfasts were really good with a very good choice of cereals/ fruits /cooked English/cold meats or continental. We did have an evening meal in the hotel one night , excellent choice and very nice, 22 euros each person for starter, main and dessert- served buffet style so you could have as much/little as you wished. Pool area was very good, plenty sun beds but some people did put towels out by 7-8am. Pool bar served snacks but not much choice on menu, toasties very nice. Beer and soft drinks about 4 euro per pint...in old town same drinks were only 2.50 euro. Old town was very nice and short walk away or train 4 euros for day pass or 2.5 euro for one journey.
It was my birthday when we were staying there, we arrived back to our room that afternoon to find a bottle of champagne in an ice bucket, plate of fresh pineapple dipped in chocolate and a bowl of nuts on the table. Don't know how they knew( unless they checked passports)Very nice gesture from the hotel, first time this has ever happened.
Evening entertainment varied, one night a very good singer, another a good DJ but then another night a dreadful singer.... All in all a very good holiday and we would certainly return to the hotel

Room Tip: pool view on at least third floor. rooms on same floor as reception and facing road had dismal view...
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  • Stayed: August 2013, travelled as a couple
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6  Thank 528JennyC528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this reviewResponded 28 August 2013

Dear Guest

Thank you for your kind review and are pleased to find you enjoyed the champagne on your birthday.
Thank you for choosing the Vila Gale Hotels for your holiday
We hope to welcome you again

Kind regards

Rosario Ribeiro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Cerro Alagoa

Address: Rua do Municipio, Lote 26 | Apartado 2155, Albufeira 8200-161, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Albufeira
#21 Luxury Hotel in Albufeira
#28 Romantic Hotel in Albufeira
Price Range: £61 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Cerro Alagoa 4*
Number of rooms: 310
Official Description (provided by the hotel):
This modern luxury hotel is ideally situated in the tourist centre of Albufeira, just one road from the Fishermen (Pescadores) beach. The lively town centre, which offers a huge variety of shop, restaurants, bars and entertainment venues, are within 500 m of the hotel. Faro airport is the nearest and is approximately 35 km away. Built in 1990, this hotel was completely renovated in 2004. There is a total of 310 rooms spread over 7 floors including 73 rooms with view and 24 junior suites suitable for families. Guests are offered a stylish lobby with lifts and a 24-hour reception desk with a safe. It also has a TV and games room, a newspaper stand, a bar and an English pub, a restaurant with a non-smoking area and highchairs for small children. Business guests may book 2 meeting rooms with Wi-Fi internet connection and media devices. Additional services include a laundry service, garage as well as medical assistance. In addition, a car park as well as children's club and playground are on offer to hotel guests. The modern, stylishly furnished rooms come equipped with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable and Pay TV, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the outdoor complex, there is a pool with a children's pool, a pool bar as well as a sun terrace with sun loungers and parasols. In addition, the hotel features a Health Club with indoor heated pool, a gym, sauna, steam room and Jacuzzi. Guest may also take advantage of massages and beauty treatments. All meals may be chosen from a wide buffet. At lunch and dinner guests may choose their meals a la carte. It is possible to book a half-board stay. ... more   less 
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Also Known As:
Vila Gale Cerro Alagoa Hotel Albufeira
Vila Gale Cerro Alagoa Albufeira, Algarve, Portugal

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