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“Wonderful holiday location. My first trip to Portugal and will definitely come back to cerro alagoa.”

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Vila Gale Cerro Alagoa
Ranked #28 of 154 Hotels in Albufeira
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wonderful holiday location. My first trip to Portugal and will definitely come back to cerro alagoa.”
Reviewed 27 June 2014 via mobile

Our stay was perfect. Weather good for our 2 weeks stay in may/june. Good location. Friendly staff. Would definitely go back next year. old town had plenty of places to eat with a variety of food for every taste. Beautiful beaches.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this review, 29 August 2014
Dear Guest,

Thank you for sharing your review and for taking the time to give us your opinion regarding your stay at the Cerro Alagoa.
We were pleased to find you have enjoyed your holiday at the Cerro Alagoa and hope to welcome you back in a near future to a Vila Galé Hotel.

Kind regards

Rosário Ribeiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (447)
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English first
Barrow in Furness, England, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 June 2014

We changed our plans last minute and decided to revisit this hotel. Previously we had stayed B & B and had no complaints. The location of this hotel is its best asset . Though on a main road , it is so close to supermarkets, bus stops, cash machines and 10 mins to the old town. The rooms are adequate but I found the location of the mirror annoying ! They are reasonably clean , though I felt the shower curtains should be white , appeared well used. We paid for the pool view and managed to have a distance sea view.
The biggest disappointment was booking half board. We only ate in 4 out of the 7 nights but the choice was poor for a 4 star and meat dishes tough .Often plates were cleared so quickly whilst you were still eating. The dining area lacked atmosphere. The themed nights were a little better yet still had no atmosphere, no music....no decorations. Presentation of the food was also poor for a 4 star. When we compared the prices available in the Old Town , Half Board was not value for money. We ate Shalom 2 and Urban Pizza and thought they were first class for not much more then we paid for HB per night.
However, we would consider stopping here again on a B & B basis as the pool area is great and breakfasts are fine. Great fruit and cheese selections. Fab breads. I wouldn't pay over the odds for another stay so research carefully the prices. But the Vila Galet does have everything you need.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Wendi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this review, 29 August 2014
Dear Guest

Thank you for sharing your review as your comments are mosty welcome and will help us to improve our standar and service.
Most of the shower curtains in the bathrooms have now been replaced with glass panels which are much more hygienic.
We do regret you did not find our half board satisfactory and will consider your comments.
Thank you for choosing the Vila Galé Hotels and hope to welcome you again on a future holiday.

Kind regards

Rosário Ribeiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scunthorpe, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 June 2014

Totally undersold by the hotel itself. This holiday was the best all inclusive experience for my wife and I.
We arrived about 2200 hours, catering facilities closed, but the hotel provided us with a well presented room service tray of food and drink, (nice touch, shows that they care) The hotel itself is located centrally within easy reach of the old town of Albufeira. The hotel is "class" very clean and modern, very efficient, rooms large. We had a room overlooking the main road, which, ok the view was not as nice as the rooms overlooking the extensive swimming pools, but was nice and quiet at night. The food choice was, comprehensive, good quality, hot, and plenty of it.
Drinks at the poolside bar and in hotel PUB, (which was just like any pub in the UK) good selection of alcoholic, soft drinks and cocktails from 10:30 to 2300 hours. The only criticism that I do have was the majority of the bar staff always seemed very busy doing nothing, it took quite a while to purloin a drink, although one young female Carolina, I think was her name, was very good, enthusiastic, I would have promoted her to bar manager, replaced the existing arrogant twerp. The hotel also provided pool towels, had an indoor swimming pool, Jacuzzi, and Sauna, which was all free of charge. Unfortunately we were not aware as there was no information in your hotel rooms indicating these free or rather included facilities. Yes I am raving about this hotel and holiday location, because it was just, so good. A lot of people did not know that all inclusive basis was available, all inclusive certainly was value for money. We do not usually go back to the same holiday location, but in this case we definitely will return to this hotel and resort.

Room Tip: Rooms at front of hotel are quieter, we were ground floor room 507
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
6 Thank Colin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this review, 26 June 2014
Dear Guest

Thank you for your lovely review as we are so pleased to find you have enjoyed your holiday and all inclusive here at the Cerro Alagoa. We hope to welcome you again in a near future.

We inform you that the Cerro Alagoa has recently been renovated with a new exterior paint work and new show cooking in our restaurant

Kind regards

Rosário Ribeiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morden, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 June 2014

Stayed here from 20th June to 23rd June 2014. Only stayed on bed & breakfast basis. Room was good size & hotel staff very helpful & welcoming. Lots of choice for breakfast which was perfect. Location of hotel really good - you can walk into old or new town in about 10 mins or so. We preferred the old town. Lots of restaurants, bars and shops to look around. We followed a previous trip advisor recommendation and ate at the Bailote restaurant - Tony was very friendly and good service and beautiful steak that didn't cost the earth - lovely treat. Would definitely recommend to stay here - loved Albeufeira. Look forward to going back one day. We walked to the beach and it was beautiful although one of the days the water was a bit choppy but we didn't take our children this time so wasn't an issue. That said I'm sure the kids would have loved it. Never reviewed anywhere before but felt I had to this time as it was so nice.

Room Tip: We stayed in room 308 - I've gathered that even number rooms give you a pool/sea view
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lisa d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this review, 26 June 2014
Dear Guest

Thank you so much for reviewing our hotel as it is very pleasing to find you have enjoyed your stay at the Cerro Alagoa. We hope to welcome you again in a near future.

We inform you that the Cerro Alagoa has recently been renovated with a new exterior paint work and new show cooking in our restaurant

Kind regards

Rosário Ribeiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 June 2014

I am just back from a thoroughly enjoyable stay at Vila Gale. We (party of x6) booked this hotel as part of a package holiday deal for one week, on a half board basis. The room was spacious (with a nice balcony), maybe a little dated in terms of decor but very clean and comfortable. The hotel is situated in a very handy location and so accessible to both the old and new town. It is family friendly and has a really good sized pool with plenty of sun loungers available. There is a great selection of food on offer at both breakfast and dinner and we were pleasantly surprised at the overall value for money. On the downside, the entertainment at night is pretty rubbish but that didn't bother us as there is so much to do and see in Albufeira. I would recommend this hotel as a reliable choice and if I ever return to Albufeira I think I would stay here again without any hesitation. We have returned very happy campers!! Thanks to the staff for making our stay so enjoyable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank frankie19179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this review, 26 June 2014
Dear Guest

Thank you for sharing your review as your opinion and suggestions help us to improve our standards and servisse.
Our night entertainment programme includes: 4 x week live music, 3 shows, folclore dancing, and karaoke night. We do regret you have not found these satisfactory.
We hope you may consider visiting the Vila Galé again in a near future

Kind regards

Rosário Ribeiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014

Starting our holiday 7th June we were impressed with the hotel as we pulled up the hotel is well presented and the staff we dressed and smart. BUT because this is a Half board / All inc the bar staff let the side down by not knowing which drinks were al and those that should be paid for. Also enterainment in the evening is pants. You are proberly better off going to the old town.








/

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this review, 26 June 2014
Dear Guest

Thank you for sharing your review. We do regret we have not been able to exceed your expectations. The all inclusive composition of waht is included food and drink wise, is handed in by reception upon check and do apologize if this was missed.

As for entertainment, we have a daily programme for adults and children from Monday to Saturday. During the evenings in the Bar we have 4 x week live music and 3 x shows. We also have folclore dancers on Tuesday. and Karaoke night on Saturdays.
Evening entertainment will go on through until September
We hope you may consider visiting the Cerro Alagoa again

Kind regards

Rosário Ribeiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 June 2014

Nice hotel and ideally located near to the old town and to so e fine restaurants. Got upgraded to one of the suites which was very spacious. Separate lounge area and two bedrooms all overlooking the pool and sea.
The only downside was the masses of cheap package hols tourists that aside I'd come again

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennyjones1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, General Manager at Vila Gale Cerro Alagoa, responded to this review, 26 June 2014
Dear Guest

Thank you for posting your review as it was pleasing to read you have enjoyed your stay, apart from the cheap package issue which is difficult to control.

We hope you may consider visiting the Cerro Alagoa in the future.

We inform you that the Cerro Alagoa has recently been renovated with a new exterior paint work and new show cooking in our restaurant

Kind regards

Rosário Ribeiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Cerro Alagoa

Property: Vila Gale Cerro Alagoa
Address: Rua do Municipio, Lote 26 | Apartado 2155, Albufeira 8200-161, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Albufeira
#22 Luxury Hotel in Albufeira
#29 Romantic Hotel in Albufeira
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vila Gale Cerro Alagoa 4*
Number of rooms: 310
Official Description (provided by the hotel):
This modern luxury hotel is ideally situated in the tourist centre of Albufeira, just one road from the Fishermen (Pescadores) beach. The lively town centre, which offers a huge variety of shop, restaurants, bars and entertainment venues, are within 500 m of the hotel. Faro airport is the nearest and is approximately 35 km away. Built in 1990, this hotel was completely renovated in 2004. There is a total of 310 rooms spread over 7 floors including 73 rooms with view and 24 junior suites suitable for families. Guests are offered a stylish lobby with lifts and a 24-hour reception desk with a safe. It also has a TV and games room, a newspaper stand, a bar and an English pub, a restaurant with a non-smoking area and highchairs for small children. Business guests may book 2 meeting rooms with Wi-Fi internet connection and media devices. Additional services include a laundry service, garage as well as medical assistance. In addition, a car park as well as children's club and playground are on offer to hotel guests. The modern, stylishly furnished rooms come equipped with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable and Pay TV, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the outdoor complex, there is a pool with a children's pool, a pool bar as well as a sun terrace with sun loungers and parasols. In addition, the hotel features a Health Club with indoor heated pool, a gym, sauna, steam room and Jacuzzi. Guest may also take advantage of massages and beauty treatments. All meals may be chosen from a wide buffet. At lunch and dinner guests may choose their meals a la carte. It is possible to book a half-board stay. ... more   less 
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Also Known As:
Vila Gale Cerro Alagoa Hotel Albufeira
Vila Gale Cerro Alagoa Albufeira, Algarve, Portugal

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