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All reviewspool areaold townuphill walkup hillcleaned every dayan updatesteep stepslick of paintthe hotel is cleanmain townquiet at nighthotel is situatedquiet locationfresh towelsbit datedrelaxing holidaystayed here for a week
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Reviewed 24 April 2014

Wonderful sea view from our balcony short walk to Old Town Salmon for breakfast yummy up a hill many short cuts to be found the beds could be more comfortable but we're clean try for the 4th floor nice pool area in a nutshell you get what you pay for forget the star rating

  • Stayed: April 2014
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3  Thank Pauline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

Don't even think of booking this hotel. . .waste of money. Extremely dissatisfying experience. We booked the executive deluxe room and informed them that we work with a major travel company. We got over the fact that check in took forever and we had to wait for the room to be readied. It's the service after that which made the stay terrible.wi-fi didn't work for 2 days and we were told its a technical issue. we called room service to ask for shower cap but they were late in bringing it (and left it on the bed with my personal stuff instead of the bathroom while we were away)so I kept it for the next day. Next day the person who came to clean the room took away the shower cap. They didn't change the sheets. They picked up dirty wet towel from bathroom floor and put it back on the tub and took away all other towels without replacing it. When we called reception asking for towels, we were told they had some laundry issues and if we need towels we need to go down to reception to get it coz they don't have anyone who can bring it to the room( it was at 7 in the eve). Water leaks on the bathroom floor when you drain the bathtub. . So step on a pool of water when you step out of the bath tub, thankfully bathroom was big. Room is alright and view from the balcony is great. Unfortunately service is extremely bad for it to be called a 4 star hotel. Disappointed and can't wait to check out tomorrow. Will never stay here again.

Stayed: April 2014, travelled as a couple
4  Thank shalini28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

Late review, stayed here last June, we had stayed the year before room 007 that was a awful room, did change rooms but cost us. We love Alberfuria, and the views from this hotel are amazing, there is about were it stops. The hotel had gone down so much over the year since our first visit.
The food wasn't very good, breakfast was a joke, I started bringing my own tomatoes as they never had any even though I asked every morning. They never had any butter only margarine and the toaster took about half an hour to work.
I had a sauna and when I asked for a towel was didn't have any, you have to use your beach towel, I thought spa's would provide towels.
Had a room on the 4th floor, quite small and the balcony's have very low walls, so not very private.
The hotel is dated and in need of some tlc. We paid over 600 pounds each so not a cheap holiday. The hotel has a lot of steps at the back and a steep hill down to the beach, this is fine if you don't have mobility problems. They lock this gate approx. 22.00 and you have to walk all the way round to the front of the hotel.

After reading the reviews it doesn't seem like much has changed. It could be one of the better hotels if they invested some money into it.

Room Tip: Th.e rooms on the 5th floor would be the best, although would be more expensive. Avoid the rooms under the pool
  • Stayed: June 2013, travelled as a couple
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3  Thank LancashireKurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

The hotel was rated 4 star in 1968 but it certainly isn't worth 4 stars now, more like 3 star.
The rooms were basic with shutters that wouldn't open and a balcony with a large crack in it which you stood on at your peril. The shower looked onto the local grave yard and didn't have a blind to protect your modesty. The outside of the hotel needed a good paint and building work was going on under our room.
The hotel is located at the top of a steep hill and a good walk away from the old town, definitely not for the faint hearted.
Whilst there was a good selection of food served in the restaurant it wasn't of good quality and you never seemed to be able to get the main course of the days menu whilst the head waiter was very hard working and entertaining but always tried to persuade you to go for what was on the previous nights menu.

  • Stayed: May 2013, travelled with friends
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3  Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

Arrived late in the day and was offered one of the rooms below the pool, after reading the reviews prior to booking the hotel we were aware these room are not the best with limited sea views.
The main issue with the room was the smell and damp, which i tracked done to the air condition unit within the room.
Air condition unit is a closed loop system which should draw air from the room and return it cooled, however as the supply duct had been remove the air condition unit was using the ceiling void above the door as an air pleneum and as there were holes in the dividing wall between this void and the ajoining corridor (which also smelt) the air condition unit drawing in air from ceiling voiid and corridors beneath the pool.

We emmidaitly complained

  • Stayed: September 2013, travelled as a couple
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1  Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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