I have stayed in places from 2*-5* and never ever complained about anything but this place was a joke! We requested a ground floor apartment because we had 2 infants with us, they gave us ground floor with two flights of stairs to get to it. Total nightmare with a double buggy they also gave us the apartment to the left of the stairs so we had to try and get the buggy from the stairs into the room. The room was next to the road so we could hear people walking up and down all hours of the night. The appliances were shocking we turned the hob on and the electricity went off, we informed reception who told us it would be sorted but it never was. There was hardly any hot water only enough for two people to have showers, there was six of us! The grass around the baby pool where we laid with the children had dog dirt on. The pools were mucky and looked like they had never been cleaned. The games room had a pot hole in where I fell on to the buggy and dropped glasses, the bar man was more bothered about cleaning the glass up and was rude to my husband when he asked for drinks to replace the ones I had dropped! We woke to find a bottle smashed on our balcony and empty cigarette box, the cleaner tried her best to clean it up but the kids could no longer go on balcony cause there were still bits of glass there. We went to the reception to put in a complaint and they were not bothered at all. If you have young children and a buggy I would really advise you against booking here, there's no lifts and stairs are everywhere or steep cobbled hills.
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- Also Known As:
- Apartamentos Albufeira Jardim Hotel Albufeira
- Albufeira Jardim - Apartamentos Turisticos Algarve, Portugal