Well I am actually stil here at this hotel as I write this and its so bad I cant wait until I get home to post my review. The hotel is situated up a hill at the top of the old town so if u cant do stairs or walking DO NOT come here. I came with my heavily pregnant sister, we arrived at night and were put in a room which was up 7 flights of stairs at the top of the complex then we were on the third floor inside the apartment block with another 3 flights. Apparently there was a porter service but we were not told about that. The room was awful. Dated, drab and very dark. Serious lack of lights and those there was would have benefited from bulbs! The bathroom smelled foul, the water from the tap ran brown and the balcony didn't lock.
We spoke to reception the following day to move rooms due to my sister struggling with the stairs and the staff on reception were rude and dismissive with 1 woman commenting that she had also been pregnant so what! After much wrangling we were moved to a lower room which on the whole was better, however I use that loosely.
Then comes the pool area... not enough sunbeds for the capacity of the hotel and those there are are broken. There's a handul of cushioned pads to make the experience of sunbathing slightly more comfortable but you have to be up at the crack of dawn to claim 1. The pool itself and the area surrounding is clean enough but an extreme lack of ashtrays means fag ends dotted around. The pool bar was open most days but the 1 staff kept vanishing so u would be left waiting ages for them to return to get a drink. The same goes for the internal bar. Most people here are all inclusive so there is a 2 drink per person policy which is pretty standard bu they are served in tiny plastic cups which is gone in a couple of mouthfuls.
The staff are the most miserable I have ever had tbe unfortunate experience of encountering. So much for being in the hospitality game. Absolutely nothing hospitable about any of them. They are all rude and ignorant being very dimmisive and unfriendly with the guests.
On an evening the inside bar is the only bar and is only ever staffed by 1 person so we ended up havin to queue for ages to get served. The bar closes at 11pm and the queue extends out around the pool and if you were not in the queue before they WILL NOT serve you.
Now on to the food... OMG its horrific! DO NOT come here for the food. It is bland, flavourless and none of the buffet items actually makes a meal. If u like chips and bread then you are in luck. Although the bread/rolls are rock hard. Breakfast was the best meal. Im not a fussy eater but quite often all I ate was a tomato sandwich. The leftovers from the day before are made into new dishes the following day usually with some potato topping.
I have travelled quite a bit and had last minute cheapies but have never stayed anywhere quite as awful. I dont usually write reviews or complain but on this occasion have felt compelled as its just been soooooo bad allround. I know u always read these reviews and take them with a pinch of salt mostly but believe them on this one. There is nothing I would recommend or compliment about this place and I just cant wait to get home.
Venture here at your own peril! Better still pick somewhere down the road.
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- Also Known As:
- Apartamentos Albufeira Jardim Hotel Albufeira
- Albufeira Jardim - Apartamentos Turisticos Algarve, Portugal