We were disappointed in many aspects of this hotel after reading reviews before we went.
The hotel was very quiet yet we were allocated the smallest double room we have ever been in with a very small balcony. The bathroom was tiny but had a big corner bath which meant the toilet itself was fitted into the tiniest of spaces...pity anyone more than a size 12!
The information folder in the room advised that towels were changed three times per week, but I had to complain before getting fresh towels and they were then changed every day!
There were notices telling guests that they should ensure their clothes, underwear and footwear were tidily stored to enable maids to provide good service. Despite making sure all surfaces were clear, our maid never swept the floor or wiped down the dressing table or cleaned the ashtray on the balcony. On our first day, we came back to the hotel at around 4.30 pm to find the maid had not been and I had to go and find her. She then did the absolute minimum not even making the bed properly. We eventually asked if our room could be done in the morning which we were told it would be (we like to use our balcony in the afternoons but not if the maid is still to come). The earliest the maid came was just before 3 pm!
The choice of food was very limited, although what was there was of a good quality and well cooked. The same things appeared time and again with absolutely no variety at breakfast. Desserts in the evening were boring and repeated often.
Would we stay here again? Absolutely not!
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- Also Known As:
- Estalagem Do Cerro Albufeira
- Estalagem Do Cerro Hotel Albufeira
- Estalagem Cerro
- Hotel Do Cerro Albufeira, Algarve, Portugal