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“Beautiful Hotel”

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Rocamar Exclusive Hotel & Spa
Ranked #39 of 154 Hotels in Albufeira
Sudbury, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful Hotel”
Reviewed 2 February 2014

I stayed at Rocamar from 14 to 28 January and will definitely be returning. Very clean, staff quite friendly, rooms cleaned to a high standard daily. Snack bar serves a tomato salad for just over 3 euro, delicious. Evening buffet 12 euro for hotel guests, salad bar just over 7 euros. No need to go hungry, however breakfast lukewarm, but lots of choice.

Room Tip: The higher up the better. I did not have a sea view but this did not detract from the holiday, how...
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  • Stayed January 2014, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 829Limerick1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (364)
Date | Rating
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English first
Manchester, United Kingdom
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 31 January 2014

I returned yesterday from a wonderful week at the Rocamar Exclusive Hotel & Spa. I found all the staff there welcoming and hardworking. The cleaners were at it from dawn until dusk and everything is gleeming. Breakfast was buffett style, seved in the beautifully decorated, spotlessly clean Panorama Restaurant. There was enough choice for a variety of breakfasts throughout the week, even for a non meat eater. There are huge china mugs on the table for self serve coffee, tea, hot chocolate etc. I chose a sea view room and was thrilled with it. It had a bath, powerful shower, hairdryer, magnifying mirror for make up/shaving. Great lighting, huge mirrors, fluffy towels, and really nice toiletries. The view was amazing of the sea, beach and white buildings of the old town, just perfect. The bed and pillows were comfortable, and the hotel and surrounding area was peaceful and quiet at night. I slept with the patio doors open every night listening to the roar of the sea and was very warm with the bedding provided. Extra pillows, blankets are in the wardrobe if required. Free wifi is supplied in bedrooms. The heated pool on the roof is a perfect temperature, not deep or large but perfectly adequate out of season. I wouldn't fancy it in August. I was able to sunbathe most days... yes factor 20 and a sun hat was required for the fair skinned. The Spa was lovely too. I spend a cloudy morning in the jacuzzi, sauna and steam room. I had a 'Relaxing massage' and have to admit being slightly disappointed. It was much too gentle, like being massaged by a child. Perhaps I chose wrong? The gym is small but has a new crosstrainer, rowing machine, treadmill, bike and weights. I really enjoyed a nice relaxing week in this hotel and for me it was the ideal choice. I met many returning travellers there, one lady spends 6 weeks there every year and has done so for almost 20 years! I also hope to return.

Room Tip: Some rooms have dreadful views of walls and fences. Some 3rd floor rooms have no balconies and only...
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  • Stayed January 2014, travelled solo
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank annmariedaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newry, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 January 2014

Booked this hotel at the last minute and was not disappointed. It is in an ideal location with the beach and bars less than a minute walk away. The room was great as we had sea view. The beds were very comfortable. The pool is small and space around it is limited but the excellent beach makes up for this. Would definitely stay here again.

Room Tip: Go for sea view as the view is amazing.
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  • Stayed July 2013, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
5 Thank E14RKN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 January 2014

Great hotel in an ideal location only a short walk to local bars and restaurants, had lovely sea view room. Rooms and clean towels provided daily, breakfast was basic but always something to eat. The restaurant can be a little busy at times with people waiting for a table but we never had any problems getting a table. We found most of the staff to be fine and will be staying in this hotel when we visit Portugal again.
Highly recommend Prazeres a Portuguese restaurant off the square, Piccadilly cocktail bar and the Rock Café Bar.

Room Tip: Worth paying the extra for a sea view room and take a kettle if you like a cuppa.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank Wend46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 January 2014

Lovely hotel in a good place.sunny.lovely view ,food ok .the staff,,,hmmm rude.not helpful .i just had to stop eating breakfast there because of the staff. They never happy. I had to much food on table .i sat in table and the staff ask me to leave the table with food because don't know why..to busy .small canteen.not happy at all.but hotel...nice..homeless animals outside the hotel makes me cry every time . I would not go back .

Room Tip: All rooms are nice
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  • Stayed April 2013, travelled as a couple
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Helpful?
3 Thank renata z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South West England, United Kingdom
Level 4 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 December 2013

Hotel Rocamar sits above a beautiful beach that goes on forever. We chose to stay at the hotel for this reason and in fact, if you walk along the promenade, you can easily meander to all shops, restaurants and cafes in the old town area. We came by car and always found a spot to park outside the hotel.
Sadly, our very first impression as we arrived was a shock. The head receptionist, Annabella was uninterested in making us feel welcome. Not a smile, not helpful. Any questions were responded to in a curt manner, she was abrupt and rude. To say she seriously needs to undergo training in customer service is an understatement. Be warned people. Downstairs in the restaurant area, there are a few older waiters, who brusquely ask for your room number and then cut you dead. Ridiculously, the very same waiter came back and asked my husband for our room number again within minutes of having done so as if we were another couple who had just arrived. Absolutely no acknowledgement. They hovered around keeping themselves occupied by shout talking to each other whilst customers tried to have quiet conversations over ridden by their loud banter, unfortunately comfortable enough to let out expletives. Nothing wrong with expressing ourselves amongst friends, however, these men are at work and supposedly working at a boutique hotel with customers trying to have a pleasant breakfast. I was really shocked at how little they cared and how obvious they made it that they clearly don't enjoy their job and wished everyone would hurry up so they can be done with their duties.
Putting this aside, our room was clean, reasonably quiet, you can hear the lifts from the room though we slept soundly. We asked for twin singles, also fine. Air con worked well. Cable TV had plenty of channels in loads of languages. No kettle, no tea or coffee. We rang down to ask if they would provide one and our answer was 'oh no'. They also didn't try to suggest an alternative. Bathroom had hairdryer, two glasses and very nice smelling 'Rituals' toiletries. Shower power was fine, excellent hot water though whichever way you point the shower head the water soaks straight through the cubicle and leaves you a great puddle on the floor. Hotel breakfast buffet was included from 8am to 10am and it was bog standard. Mortadella, ham, sliced cheese, scrambled eggs, fried eggs, mushrooms, tinned sausages. No cakes or pastries, no frills. Some not very exciting fresh bread rolls. Only fresh fruit was sliced oranges, otherwise one had to make do with tinned fruit. Coffee was good. If you have the chance to sit at the window, you get a wonderful view of the sea. There are doors directly from restaurant area to the promenade, which is great. Overall, the hotel was a let down. They must work on improving themselves first, be there because you want to be, if you work directly with people, make an effort to make the customers stay a pleasant one! I don't recommend staying here as the only exceptional point about the place is the beach and there are hundreds of other hotels with equally lovely beaches that are likely to provide a far better service.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
10 Thank Charlievdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 December 2013

Just back (very reluctantly!) from a 5 day stint at this hotel,from 19-24 December with family. Got a lovely sea view room, room 206, which felt as though you were waking up on a cruise ship every morning from the balcony. The weather was surprisingly mild, SO much warmer than back home, and the sun appeared everyday which was great for December! Rooms had all that you could need; great powerful shower, a payable safe (around 1.50 Euro per day), satisfactory wardrobe space, hairdryer in the bathrooms and maid service everyday. The maids were brilliant, the room was spotless & they couldn't have done enough - towels changed daily.

Location of the hotel was fabulous - the old town and beach were a stones throw away with still plenty of restaurants to choose from despite many being closed. Would recommend Atrium, Flavours (10 minutes walk away, beside beach), Open Sea and La Ruina. Ate in the hotel a few times, the buffet was quite good value with residents getting 20% off each evening. Good choice of three meat/fish dishes and chips/vegetables/potatoes. Breakfast was included in the price and was just ok. The usual choices of fruit juice, coffee, cereals,cold meats cheeses, bread, rolls and even hot buffet style if you preferred. The bar was modern and drinks/cocktails were very reasonably priced and yummy (especially the white russians!). Other good bars at "the Square were Sir Harrys and The Rock Bar which had live entertainment most nights!

ps Please look out for "Mr No Ears" (a white, one-eyed cat with no ears). He appears to be a feral cat living nearby the hotel and, despite not being a big cat lover, I totally fell in love with him!!:)

Room Tip: A sea view room is a must
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  • Stayed December 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank dee69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rocamar Exclusive Hotel & Spa

Property: Rocamar Exclusive Hotel & Spa
Address: Largo Jacinto D'Ayet no. 7, Albufeira 8200-071, Portugal (Formerly Rocamar Hotels & Resorts)
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#19 Spa Hotel in Albufeira
#28 On the Beach Hotel in Albufeira
Price Range (Based on Average Rates): £
Hotel Class:3 star — Rocamar Exclusive Hotel & Spa 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Rocamar Hotel Albufeira
Rocamar Exclusive Hotel & Spa Albufeira, Algarve, Portugal

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