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“Lovely Hotel.......But very quiet”
Review of Falesia Hotel

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Falesia Hotel
Ranked #4 of 154 Hotels in Albufeira
Certificate of Excellence
Reviewed 2 June 2011

Stayed at the Felesia from may 22nd - may 29th......first impressions were, Lovely hotel, Very clean, beds were the most comfortable i have ever had on holiday!! maids did a great job, food was pretty good, i am quite fussy, but to be be fair it was nicely presented and a good choice, desserts were really good, didnt see much entertainment, did see Jo Swale ( think that was her name) she was a rep who did a one girl show, she was excellent!!
drank at the brothers bar just up the road on a few nights, resonable prices and freindly staff. had lunch most days at the little tapas bar with the yellow chairs just down the steps and to the left, really nice food and a lovely couple that ran it, everyone seems to go there.
Visited Alberferia and vilamora, have a lovely meal in the mayflower rest in vilamora at the marina, really enjoyed it.
only negatives are:
the location was a bit of a let down, not much araound the hotel, the hotel had a lot of elderly quests, nothing wrong with that, was just daytime entertainment was mainly for them and was very quiet around the pool area in the daytime, and also the distance to the beach was a bit of a mission!!
but on the whole had a lovely relaxing week away,

  • Stayed: May 2011, travelled as a couple
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Thank Lol068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 May 2011

Our first visit to a Thomson Gold hotel, and wasn't dissaspointed with the hotel at all, the food was excellent as were the rooms and staff. However when you read about Thomsons gold holidays they do state about the professional entertainers that appear at their hotels. This isn't the case, the Thomson team do the entertaining and I use that word sparingly, if you are used to family hotels then this might surfice, but basically it is more aimed towards a hotel that has children in it rather than adults only. Their daytime activities we didn't have a problem with but the evenings its best to go out of the hotel and make you own entertainment. We weren't the only people who felt this way. The funtion room for the evening entertainment was never more than 30% full which says it all, anyone finding this so called entertainment acceptable need to get out more.

  • Stayed: May 2011, travelled with friends
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3  Thank heckers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2011

This was our second visit to the Falesia, we first stayed March 2009 and were looking foward to the return trip. The hotel was just as we remembered, very clean, the staff always smiling and very helpful. I even e mailed the hotel and asked if we could possibly have the same suite, they said they would do their best and it was really nice to find we had the same room again when we arrived, we also have a complimentary bottle of bubbly from the management as we were return guests which was a really nice gesture.
When we stayed in 2009 we were very impressed with the food which unfortunately wasn't as good this time round. There was always plenty of it but it was a bit repetitive with obvious left overs being used the next day in the mixed salads etc. I'm all for not wasting food but it did become a bit predictive. No theme night as in 2009 and lots of turkey and no steak this time either. The desserts were a particular let down as was the fresh fruit, plenty of tinned but last time it was all fresh.
The entertainment staff tried their best to keep us entertained but relied on audience participation which was a bit of a trial for them at times, the hotel was quieter this time that in 2009 which we didn't expect was we went early in the season in 2009 ( March)
but I suppose that's all down to the recession.
There were always plenty of sunbeds and you can hire hotel towels for use around the pool which you pay once for and could change every day which is a nice touch.
Drinks at the hotel were a little bit on the high side but no more so than drinks in hotels in the UK, you always pay more in a hotel that you do a bar.
All in all we had a really pleasant relaxing stay and food aside would definetly go back again.

  • Stayed: May 2011, travelled as a couple
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4  Thank EssexSunlover8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2011

I stayed at the Falesia hotel in 2010 during the volcanic ash cloud! Nothing was too much trouble for the staff who were friendly and helpful. The room was large and bright with fantastic views, and we didn’t want to get out of our comfortable bed but the breakfast tempted us out every morning! The hotel was so well looked after, and the room was spotlessly clean. I looked forward to the wide range of food every day and even as a vegetarian I found the most interesting food, and the head chef was always present at dinner and had a huge smile on his face as he greeted us; such a lovely man and definitely an amazing cook! I have great memories of sitting in the bar in the evenings with the cocktail of the day! An amazing holiday due to everyone at the Falesia, Thank you!

  • Stayed: June 2010, travelled as a couple
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Thank -Bex-689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2011

just got baqck form 1 week stay and this was our second time at the Falesia Hotel our fist was 2 years agao and we stayed in one of the supeior room and we loved it everything about the hotel was great food. entertainment. staff. housekeeping all was exelent so when we decided to go back again i was a bit oh i wonder will it be the same as i no that some places when you go back for a second it just not the same well it was even better second time round we loved it all over again everyone are all so friendly and helpfull even the thompson team we could not has asked for better nothing was to much no matter what you asked for and the house kepping was outstanding the food was just as good that good i think i put on a stone in weight lol we didnt stay in a supeior room this time we had a poolview room and we had the sun all afternoon which was great all in all a great relexing holiday with some lovely walk,s in the morning time down to the beautiful beach will defently go back

  • Stayed: May 2011, travelled as a couple
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2  Thank BelfastAnne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2011

It was like coming home on our second visit here .This hotel is well away from the strip ,in a quiet comparatively unspoilt area .Because of this its well worth considering car hire . The hotel charges 10 euros to vilamoura and five to Albuferia ,which with any other trips out can become pricey.We enjoyed the food here Angelo was big as his welcome ,there is plenty of choice ,a couple of things niggled , I would have liked to have seen the fresh fruit out in the morning and not just at night and instead of the staff getting a pep talk ,why not attention to detail ,like hot plates Please .The rooms are great ,we paid 17.50 euros for the small fridge ,the tv only had bbc1 on and news channels ,more would have been better .The wet spring weather has encouraged the mozzys ,we were both bitten ,so i took to scouring the room and keeping the aircon on all night ,we havent had that problem here before , so i would take one of those plug in mozzy killers .Our room was on the top floor number 432 we had views across to vilamora in the distance and sun in the morning .We liked to stroll around the gardens after meals and finally ,we appreciated the sugared dates and half bottle of wine ,as returning guests .

  • Stayed: May 2011, travelled as a couple
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1  Thank freeparkingpleze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2011

Booked this Thomson Gold break with great things in mind. Good food, wine and facilities were at the fore front of our minds. Flight out with Thomson Airways was as good as expected. Efficient and on time at both airports. Arrived at the hotel and were booked straight in. Given room 434 which turned out to be right next to the gear housing for the lifts so avoid this room if it is given to you, you will not get any sleep. Given room 415 and this was better apart from the noisy next door couple that woke you up late at night and then again early in the morning!! The rooms are basic but ok. You have to pay to use the fridge and the room safe if you need them. For a Thomson Gold hotel we found this unacceptable and then we were told that you have to leave a deposit to use the pool towels. All I can say is don't bother, take your own. Dinner in the evening is very much left to you to discover. You go to the dining room on the ground floor find a table and wait for a waiter or waitress to come over and take your drink's order. You can either have this charged to your room for the whole week or pay at the end of your meal. You cannot take drinks from the bar to the dining room. The prices are very high and we paid £3.50 for a bottle of water!! Best thing to do is go for a drink to Brothers Bar at the bottom of the road by the hotel before dinner and save yourelf some money. The food in our opinion was mediocre at the best. Not alot of choice and if you think you will be getting gourmet dining you will be dissappointed. For a good lunch try Hugo's at the bottom of the steps by the hotel, delicious and they serve alcoholic drinks at great value prices. Entertainment, what can I say. There are things going on all day round the pool but they are VERY low key. Evening entertainment is hit and miss and the new summer crew were taking over the night before we left. Too loud and out of tune, sorry!! Trips out and about with Thomson are expensive use the lady at the shop next to Hugo's much better called Pride of Place.Albufeira was lovely for shops etc. All in all wouldn't use Thomson Gold again and wouldn't reccommend to anyone either. Back to the Carribbean as soon as possible.

Room Tip: Rooms overlooking the pool are best.
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  • Stayed: April 2011, travelled as a couple
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5  Thank jmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Umbelino, General Manager at Falesia Hotel, responded to this reviewResponded 3 June 2011

We always appreciate our customers comments as we can always learn something new and also keep us up to date with the current trends of the society. Comments are that much more useful if supported by the facts.

We are very sorry to see that our customers were not happy with the services we provided. We understand and appreciate that different people have different tastes and expectations and they should be always treated as individuals. This is not always easy to do if we are not aware of the issue(s). For that reason we are asking our customers to let us know immediatly if they are not happy with any of the aspects in the hotel as we will try and do our very best to meet their expectations. We might not meet every expectation (like - we can not control the noise levels of your next door neighbour) but if the problem is - for example - the food we are pretty sure that talking to our chef (who is always present in the restaurant) would result in getting what the customers wants.

We would like to assure our customers that our prices for the drinks are not any higher than in any other simular hotel in the area. Of course, the current rate of the exchange makes drinks more expensive from the time when it was €1.5 to the pound! But a large bottle of water is €3.5 (not pounds) and small bottle of water is €1.50 which makes it cheaper from any 4 star hotels in the UK, but more then you would pay in local bar, but also with very different service as well.

Entertainmet is also one of the isses which is very individual and there will be always the case where the majority rules and it can be very rarely a cup of tea enjoyed by all.

Once again we are very sorry that our customers experience was not up to their expectations. We are not a new hotel but the establisment with great tradition and very proud of our services provided to our customers. We do not want to be an average hotel and we will do everything to make sure our customer is a happy customer.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Falesia Hotel

Address: Pinhal do Concelho | Praia da Falesia, Albufeira 8200-593, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Albufeira
#4 On the Beach Hotel in Albufeira
#18 Romantic Hotel in Albufeira
Price Range: £49 - £856 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Falesia Hotel 4*
Number of rooms: 169
Official Description (provided by the hotel):
Falesia Hotel is located close to Falesia Beach (800mts) and the town of Albufeira and in the center of the Algarve. Falesia Hotel in Acoteias surprise you with tranquil gardens and ample spaces, where one can soak the sun, tranquility, fresh air and smell of the beautifull umbrella shaped pine trees.For you well being and complete relaxation, there is a large outdoor pool as well as indoor one with Jacuzzi, Turkish Bath and Spa. Falesia Hotel is offering 169 rooms - all of the with the balcony and the views either of the pool, gardens, mountains - or even the driving range of the next door Golf Course. All the rooms also come with LCD satellite television, air condition (cold / hot) and very important free access to Wi-Fi connection. Our elegant "O Lago" restaurant is overlooking the Falesia Hotel beautiful gardens with some small fountains and where our delicious Buffett meals are served. "Show Bar" is the place to be in the evenings where the entertainment is provided for all those that are ready to party (occasional entertainment during the winter only). "Palm Bar" is serving those fantastic cocktails and the rest of the refreshing drinks during the high summer months.All the Golfers don't need to go far. There is a Golf Course next to Falesia Hotel and Vilamoura - with its best Golf Courses in Europe - is only up to 15 minutes drive from the Falesia Hotel.And if you want to have much bigger selection of shops, restaurants, bars, discos and any other entertainment, it is only between 5 and 8.5 Km to get to the capital of Portuguese tourism - Albufeira.If you are after complete relaxation you do not need to look any further. It is all waiting for you in the Falesia Hotel... "Simply relaxing... Holidays with no children" ... more   less 
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Also Known As:
Falesia Hotel Albufeira, Algarve, Portugal
Hotel Falesia Algarve
Falesia Hotel Portugal
Falesia Hotel Algarve

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