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All reviews the hangover self catering old town pool area plenty of bars and restaurants every other day washing up liquid one bedroom apartment lovely hotel plenty of sunbeds pull out bed the main strip taxi rank living area within easy walking distance fridge freezer free bus
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Reviewed 31 May 2014

We had a lovely time at this hotel, its in a very good location, we had a 2 bed appartment which was lovely, it was spotless! the cleaner came every other day, there were plenty of towels, toilet rolls ect, the staff were very nice and helpful.the pool was lovely, there were plenty of sun beds, we went self catering but some days we had lunch at the pool bar which was very nice and reasonably priced. There were plenty of bars and restaurants for all tastes. would defiantly go there again.

Room tip: It was very noisy late at night on the street side, try and get a room thats not facing the street.
Date of stay: May 2014
  • Trip type: Travelled with family
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1  Thank chettina05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked on how clean and spotless our hotel is and that you noticed our friendly and helpful staff. We have passed this on to our employees.

We look forward to your return visit and hope we can prove our high standard of hospitality again.

Kind regards,
Ashish Gosain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

We were originally booked into another hotel but got moved here due to renovations at the other hotel. The two bedroomed room we had was massive and spotlessly clean. The room had air conditioning too. The location was really good and only 10 minutes walk to the beach and 15 to The Strip.

We were on the top floor so were not bothered by any noise at street level. The beds were rock hard.

The hotel seemed very quite considering it was half term so it lacked some atmosphere and the breakfast restaurant was always empty.

The hotel provides a free shuttle bus between the 4 sister hotels which is good.

Date of stay: May 2014
  • Trip type: Travelled with family
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3  Thank Angie_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you very much for taking the time to write a feedback after your stay at our hotel.

With pleasure we read, that you enjoyed your stay in our Hotel and that we could exceed your expectations.

We look forward to welcoming soon again in the near future.

Kind regards,
Ashish Gosain

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Reviewed 29 May 2014

Came here with our 4 year old granddaughter who loved it. One of the highlights was a free open top bus for shuttling between the sister hotels. The room was spacious and well equipped and all the staff were lovely.

We self catered, however, the bar and restaurant was good value and the hotel location was perfect.

Room tip: We had a 1 bedroom apartment which had a good size balcony
Date of stay: March 2014
  • Trip type: Travelled with family
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    • Service
3  Thank liamr555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you for your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

We are happy that you noticed our friendly and helpful staff and enjoyed the courtesy bus to the old town in Albufeira.

We are looking forward to welcoming you again in soon in the near future.

Kind regards,
Ashish Gosain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Apartments are large and spacious. We had a studio with living room space. All apartments on ground floor the grhave twin beds, need to push together for a double. Apartments well equipped for cooking. Lovely balcony overlooking the very pleasant pool area. We found the beds quite hard but in general, this was a comfortable stay. Very helpful and polite staff. Free shuttle to the old town operates twice daily from the bus stop on the pool entrance side. Very handy. Twice daily returns from old town too. Pool was a bit chilly in early April but it is a lovely pool with a nice selection of sun loungers available for free on a first come first served basis. We will return and stay here again. Next time though, we are going to try the Old town area. Much more our preference socially to the Strip options.

Date of stay: April 2014
  • Trip type: Travelled as a couple
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1  Thank 478orlam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you for your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

We wish to welcome you back very soon in the near future.

Kind regards,
Ashish Gosain

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Reviewed 28 May 2014

We were staying at Club Praia complex and decided to go up to this hotel for an evening meal on 15/06/14. It was early and not busy. The wrong main course was served up to me. When the correct one appeared, the chicken was raw. I was offered an alternative but I declined.I refused to pay for the chicken and they adjusted the bill without a quibble. My wife's meal was enjoyable. We will probably return and give them another chance as this is a lovely hotel.

Date of stay: May 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
2  Thank Jim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you very much for your comments after your visit our restaurant.

We apologize for the inconvenience you experienced with the wrong main course and raw chicken. This has been addressed to the head of this department to ensure this situation is avoided in the future.

We hope that you will visit us soon and give us the opportunity once again to serve you in the near future.

Kind regards,
Ashish Gosain

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