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“Nice hotel”

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Muthu Oura Praia Hotel
Ranked #77 of 152 Hotels in Albufeira
Reviewed 4 June 2014

Stayed in studio apartment that was plenty big enough for two people. Cleaners came every other day and room was kept spotless. The only downside to the room was the air con didn't work and did get hot towards the end of our stay, and also beds weren't very comfortable but bearable.
Hotel pool is nice and were plenty of beds, however I believe this wont be the case in the height of the season. Hotel food and bar was nice and good value for money.
Lots of nice restaurants to choose from, we particularly liked The sizzling stone, Raina's, Escabar on the fishermans beach.
The beaches here are absolutely beautiful, we found a beautiful private beach just on from Oura beach, its worth a look.
The only thing would do differently next time is would stay closer to the old town, I'm not keen on the strip type area nowadays and found the old town much nicer for meals and drinks. And can imagine during the summer the strip would be wild! The old town is a 30 minute walk from the hotel with a large hill on the way back, but we enjoyed the walk but you wouldn't want to do it every night.
All in all a lovely hotel with friendly staff and in a perfect location for the strip, if that's your thing.

Room Tip: We stayed in 201 with pool view, just round from reception which allowed us to get free wifi in the...
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  • Stayed: May 2014, travelled as a couple
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3  Thank Dempso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. We have passed this on to our employees.

We wish to welcome you back very soon in the near future.

Kind regards,
Ashish Gosain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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409 - 415 of 719 reviews

Reviewed 31 May 2014

We had a lovely time at this hotel, its in a very good location, we had a 2 bed appartment which was lovely, it was spotless! the cleaner came every other day, there were plenty of towels, toilet rolls ect, the staff were very nice and helpful.the pool was lovely, there were plenty of sun beds, we went self catering but some days we had lunch at the pool bar which was very nice and reasonably priced. There were plenty of bars and restaurants for all tastes. would defiantly go there again.

Room Tip: It was very noisy late at night on the street side, try and get a room thats not facing the street.
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  • Stayed: May 2014, travelled with family
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1  Thank chettina05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked on how clean and spotless our hotel is and that you noticed our friendly and helpful staff. We have passed this on to our employees.

We look forward to your return visit and hope we can prove our high standard of hospitality again.

Kind regards,
Ashish Gosain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

We were originally booked into another hotel but got moved here due to renovations at the other hotel. The two bedroomed room we had was massive and spotlessly clean. The room had air conditioning too. The location was really good and only 10 minutes walk to the beach and 15 to The Strip.

We were on the top floor so were not bothered by any noise at street level. The beds were rock hard.

The hotel seemed very quite considering it was half term so it lacked some atmosphere and the breakfast restaurant was always empty.

The hotel provides a free shuttle bus between the 4 sister hotels which is good.

  • Stayed: May 2014, travelled with family
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3  Thank Angie_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you very much for taking the time to write a feedback after your stay at our hotel.

With pleasure we read, that you enjoyed your stay in our Hotel and that we could exceed your expectations.

We look forward to welcoming soon again in the near future.

Kind regards,
Ashish Gosain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Came here with our 4 year old granddaughter who loved it. One of the highlights was a free open top bus for shuttling between the sister hotels. The room was spacious and well equipped and all the staff were lovely.

We self catered, however, the bar and restaurant was good value and the hotel location was perfect.

Room Tip: We had a 1 bedroom apartment which had a good size balcony
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  • Stayed: March 2014, travelled with family
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3  Thank Liam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you for your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

We are happy that you noticed our friendly and helpful staff and enjoyed the courtesy bus to the old town in Albufeira.

We are looking forward to welcoming you again in soon in the near future.

Kind regards,
Ashish Gosain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Apartments are large and spacious. We had a studio with living room space. All apartments on ground floor the grhave twin beds, need to push together for a double. Apartments well equipped for cooking. Lovely balcony overlooking the very pleasant pool area. We found the beds quite hard but in general, this was a comfortable stay. Very helpful and polite staff. Free shuttle to the old town operates twice daily from the bus stop on the pool entrance side. Very handy. Twice daily returns from old town too. Pool was a bit chilly in early April but it is a lovely pool with a nice selection of sun loungers available for free on a first come first served basis. We will return and stay here again. Next time though, we are going to try the Old town area. Much more our preference socially to the Strip options.

  • Stayed: April 2014, travelled as a couple
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1  Thank Orla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you for your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

We wish to welcome you back very soon in the near future.

Kind regards,
Ashish Gosain

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We were staying at Club Praia complex and decided to go up to this hotel for an evening meal on 15/06/14. It was early and not busy. The wrong main course was served up to me. When the correct one appeared, the chicken was raw. I was offered an alternative but I declined.I refused to pay for the chicken and they adjusted the bill without a quibble. My wife's meal was enjoyable. We will probably return and give them another chance as this is a lovely hotel.

  • Stayed: May 2014, travelled with family
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2  Thank Jim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

Thank you very much for your comments after your visit our restaurant.

We apologize for the inconvenience you experienced with the wrong main course and raw chicken. This has been addressed to the head of this department to ensure this situation is avoided in the future.

We hope that you will visit us soon and give us the opportunity once again to serve you in the near future.

Kind regards,
Ashish Gosain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

The service at this Hotel is excellent.
I was blown away by the staff who work here absolutely brilliant no exception. Special mention must go to Pedro in the lounge / restaurant what an efficient polite young man.
I found hygiene at this hotel to be very high. Unfortunately the bar price for my favourite tipple was also very high €6 for a Southern Comfort so I bought a bottle next door for €20. and a six pack of beer for €3.49.
The price for a meal in the hotel restaurant were not too bad ...naturally could not compete with local establishments but the food and service again excellent.
I had never given much thought to the next topic but I have to give credit to the pool man at Oura praia. I watched him work one morning and he was meticulous in everything he done kudos to him the swimming pool and the environment were as good, if not better, as I have seen anywhere. Incredible feat as the wind does blow here a bit.
I must also mention the maid responsible for our room she was courteous polite and friendly.

OK so the service was mind blowingly good, how about the entertainment...?
I am sad to say I found entertainment at the Oura Praia did not compare with the excellence demonstrated by the service provided by the hotel staff. We were there for 7 nights and saw only two acts one a Sax player and the other a singer both I enjoyed.
If I do return to the Oura Praia Hotel it would only be because of the Hotel location and excellent service.

Room Tip: Ask for a pool facing room. Ours 109 was on the ground floor and very quite.
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank dok951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Muthu_Hotels, General Manager at Muthu Oura Praia Hotel, responded to this reviewResponded 16 March 2015

Dear Guest,

We are delighted you enjoyed your stay with us and thank you for your feedback.

We can assure that your comments on the staff will definitely motivate the team and also encourage them to maintain and improve on the service to all our future guests.

We apologize if we did not meet with your expectations in some issues.

We look forward to seeing you again in the near future.

Kind regards,
Ashish Gosain

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Muthu Oura Praia Hotel

Address: Estrada de Santa Eulalia | Areias de Sao Joao, Albufeira 8200-269, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool
Hotel Style:
#43 Luxury Hotel in Albufeira
Price Range: £18 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Muthu Oura Praia Hotel 4*
Number of rooms: 182
Official Description (provided by the hotel):
Situated 300 meters from Praia da Oura beach, Santa Eulália beach and the main entertainment area of Albufeira, this resort features self-catering apartments with furnished balconies. The air-conditioned apartments have a fully equipped kitchenette, en suite bathroom and a seating and dining area to relax with satellite tv.Apart from the outdoor swimming pools and tennis court, Oura Praia Hotel has a gym, a sauna and a Golf Desk where all golf courses in the Algarve can be booked. Guests can also enjoy a massage in our massage room. For a change of scenery, guests can take a 5-minute walk to the sandy Algarve coastline or the main entertainment area of Albufeira.The atrium-style lobby with its glass roof, tropical plants and fountains offer a variety of seating areas to relax.In addition, it houses the modern Café Latte bar decorated in red and white, and the Trevi à la Carte Restaurant.Guests can enjoy a variety of different dining options at our restaurants in our sister resorts, a 5 minutes’ walk away.The bustling streets of the old town center of Albufeira are located 2 km away. Bikes and cars can be rented at the 24-hour reception, and shuttle services to Faro Airport are available upon request. ... more   less 
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Also Known As:
Oura Praia Albufeira
Muthu Oura Praia Hotel Albufeira, Algarve, Portugal

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