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“Disappointed”

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Vila Petra Aparthotel
Certificate of Excellence
Edinburgh, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Disappointed”
Reviewed 6 July 2014

Just back from two weeks stay. Had only three whole nights sleep due to noise from stag parties - four during our stay. The brochure says it's for families and couples that's why we chose Vila petra with our sons, daughter in laws and two grandchildren. If I knew they catered for so many stag nights I would never have come here. On the good side the maid service was great, apartments lovely and it was only 6 euros into the old town as the strip was awful. Would not return to this hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Vila_Petra, Gerente at Vila Petra Aparthotel, responded to this review, 16 July 2014
Dear Guest,

We regret to learn that your stay did not correspond fully to your expectations, for which we would like to apologize for.
Your remarks were worth of our best attention and we would like to thank you for taking the time to bring this to our consideration. We have forwarded your comments to the respective Departments Heads so that our services can improve in the future.

We look forward to welcome you again in the near future.
Kind Regards,

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (284)
Date | Rating
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English first
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 July 2014

We stayed with an 11, 15 and 17 year old all had a great time. Best place we have ever stayed in, all staff lovely and very helpful. Maid service great, even washed my dishes. Bring dishwasher tabs for dishwasher. Food great in snack bar and very reasonable. My boys went to slide and splash and it was dear 136 for 4 of us including transport but worth it. Pool is lovely at Vila Petra. Everything is spotless. Would highly recommend to anyone, yes you can hear a little bit of noise around but not much and mostly sound of little kids, we had a ball, would come back. Surrounding area is gone a bit run down, a good bit of graffiti around that no one seems to be cleaning up, that's my only negative, but the Vila Petra is a little Heven away from noise and in a great location literally 2 mins walk to top of strip.

Room Tip: We stayed in two bed roomed on first floor room 117 overlooking pool, it was perfect. Bring dish wa...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank OscarCoffey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Vila_Petra, Gerente at Vila Petra Aparthotel, responded to this review, 16 July 2014
Dear Guest,

Thank you for your contribution on Tripadvisor.

We are delighted to learn that you have had a wonderful vacation at Vila Petra. Your comments regarding our hotel are extremely valuable to us and motivate us to continue to improve our services and our guest’s enjoyment.


We look forward to welcome you again in the near future.

Kind Regards,

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kildare, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

My daughter and I stayed in this hotel for 5 nights. We were put in room above bar and the noise and music from bar was deafening. After 2 nights we were moved to another room and just our luck there was a wedding that night and again we couldn't sleep because of noise. When we complained the music stopped within 5 minutes but not before we were so annoyed we couldn't get back to sleep. I wouldn't stay there again although the hotel was clean and the housekeeping staff were excellent. If I was going again I would stay closer to the Old Town as I was very impressed with it.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marcella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skelmersdale, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 July 2014

fantastic from start to finish!
no overcrowding of pool, loungers available most of the day.
ten minute walk to beach and lots of great restaurants.
20 euro e/w taxi trip to vila moura marina well worth a visit too.
self catering apartment had everything we needed and the supermarket 5 minutes away sold all the items needed for cooking great breakfasts, we ate out each evening and never had any hotel food so cant comment.
would deffo return :)

Room Tip: groung floor rooms by reception have great access to pool and shop etc and when coming in of an even...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Craig G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Vila_Petra, Gerente at Vila Petra Aparthotel, responded to this review, 16 July 2014
Dear Guest,

We highly appreciate your feedback and we are happy to acknowledge how much you have enjoyed your stay with us.


We look forward to welcome you again in the near future.
Kind Regards,

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 June 2014 via mobile

Stayed here for a week as a couple and couldn't fault the hotel at all. The hotel arranged our transfer for us and it all went smoothly. When we arrived the receptionists were lovely and told us they had given us a free upgrade! Our room was great, we arrived on my boyfriends birthday and I had arranged with the receptionists beforehand to have a bottle of bubbly in the room, that was there nice and chilled in a bucket of ice when we got to the room, 5 minutes after been in the door bell rang and the hotel had brought a cake for my boyfriend which was a really nice touch!

The apartment was big and spacious and we had a great balcony that the sun shined on from around 3pm until sunset which was perfect when we got in from the pool to chill out on for a bit.

Hotel was very clean, maids came on a daily basis, we heard no noise whatsoever and we were in the main building (no stag or hen parties like mentioned on previous posts) lots of families and couples enjoying themselves.

Pool bar really good price and the snack bar was perfect for a quick lunch. Again the staff at both were really nice! The pool area was lovely and clean, always sun bed available too!

5 minutes walk to the strip which was handy. We walked one morning to the old town and it took ages on main roads so would definitely recommend a taxi for the sake of €5! We personally preferred the old town, lovely place and some lovely restaurants and bars! Some have beautiful views of the beach and sea! One of our favourite restaurants was 'Urban Pizza' in the old town, would defo recommended! Also a little place around the corner from Vila Petra called O'leaos which does lovely steak on a hot stone at a really good price with lovely staff!

One little tip for the ladies is that it can get quite chilly on a night so I would suggest taking the odd cardigan to keep warm :-)

Stayed June 2014, travelled as a couple
Helpful?
3 Thank Brooklyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Vila_Petra, Gerente at Vila Petra Aparthotel, responded to this review, 16 July 2014
Dear Guest,

Thank you for your contribution on Tripadvisor.

We are delighted to learn that you have had a wonderful vacation at Vila Petra. Your comments regarding our hotel are extremely valuable to us and motivate us to continue to improve our services and our guest’s enjoyment.

Kind Regards,

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 June 2014

This is one of the nicest apartment hotel that we have stayed in. The Hotel is always spotless, the staff very freindly ahd helpful. The one bed apartment is very spacious and very well equiped. The poolside bar is a very nice addition to the comples. We couldn't fault it and would highly recommend this hotel.

Room Tip: Rooms that have a pool side view get the sun in the morning.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Vila_Petra, Gerente at Vila Petra Aparthotel, responded to this review, 16 July 2014
Dear Guest,

Thank you for your contribution on Tripadvisor.

We are delighted to learn that you have had a wonderful vacation at Vila Petra. Your comments regarding our hotel are extremely valuable to us and motivate us to continue to improve our services and our guest’s enjoyment.

Kind Regards,

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2014 via mobile

This hotel was the best hotel I have stayed in to date. It had everything that you could ask for. Indoor and outdoor swimming( pool for children) ,Tennis courts, games room ( dart board, pool table , table tennis) sauna room , massage room and a turkish bath room. Hotel had a built in shop on the side so you no need to go out on the strip everything you at your fingertips. Room has air con. And bathroom was a nice size. A lovely restaurant and drinking area with a big tv projector The room are big and very clean. The bed are nice and comfortable to sleep on but the sofa bed did it for me, was quite surprised how comfortable they were. Every time I lay down on them I ended up sleeping. Not going to lie I prefer those to the actual bed. Would highly recommend this hotel. A nice friendly and peaceful environment. The staff are very friendly and helpful and helps you when needed. room service is good and the cleaner clean your rooms and restock every two day. Come to think of it I think it was everyday. Will definitely come back if I travel to Portugal again.

Stayed June 2014, travelled with friends
Helpful?
3 Thank sylvester b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Vila_Petra, Gerente at Vila Petra Aparthotel, responded to this review, 16 July 2014
Dear Guest,

We highly appreciate your feedback and we are happy to acknowledge how much you have enjoyed your stay with us.


We look forward to welcome you again in the near future.
Kind Regards,

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Petra Aparthotel

Property: Vila Petra Aparthotel
Address: Rua Mouzinho de Albuquerque | Areias de São João, Albufeira 8200-356, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 130 Speciality Lodging in Albufeira
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vila Petra Aparthotel 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Vila Petra Aparthotel Hotel Albufeira
Vila Petra Aparthotel Albufeira, Algarve, Portugal

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