The external view and grounds which Vale de Carros sits in doesn't reflect the poor state of the apartments.
Good points: The apartments are clean, ground are lovely and have two pools and a tennis court. We did get a kettle in the room without any additional charge. Good size bathroom.
Negative Points: The apartments are very dated, our apartment had a hole in the ceiling from a previous leak which hadn't been resolved properly and you can hear a lot of what your neighbours are doing.
The property sits on a road which is quiet during the day but appears to be used as a drag race track between 1 & 3 AM.
There was barking from a possible kennels all through the night and the windows couldn't be closed due to the heat in the rooms, there is no aircon but you can hire a fan, which seemed a bit pointless as all it would do would move the heat around the room.
Single beds, which normally would be pulled together to make a double but these beds had surrounds on three sides turning the double bed into a large cot, so beds had to be seperated to avoid falling off the bed when getting up.
Reception staff aren't great, we asked for help with an issue we faced and got nothing, resulting in a stained, very wet and smelly mattress being left out in the sun on next doors balcony, making our balcony not very nice place to be in the sun due to the rancid smell coming from the mattress.
One family had a leak the morning we were leaving and were at the pick up point for transfers at 06:35 despite the fact that their transfer wasn't arriving until 09:00. Reason for them being there so early, their room had a leak and there was no answer when they tried the emergency number for the apartments, so they got out early.
One of the three pillows in the apartment was very lumpy.
Towels changed once in the seven days we were there and the bedding wasn't changed at all, not great.
In summary, the rooms need updating and aircon. I wouldn't personally use these apartments again but if you want/need cheap as possible and clean, the apartments are OK - just.
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- Also Known As:
- Vale De Carros Albufeira, Algarve, Portugal
- Vale De Carros Hotel Albufeira