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All reviewsthomas cook repsself cateringhotel paraisoold townoff licencekids clubgames roomcrazy golfentertainment teamcan't comment on the foodbit datedoutdoor poolgreat holidayfamily holidaylarge hotelall inclusive foodone bedroom apartment
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Reviewed 29 October 2013

Stayed here in June a couple of years ago - Basically it was a Cattle Market!!. If you don't want hustle and bustle and screaming kids everywhere then don't go here.
I have never been on a holiday where everyone gets up at 6am to get a sunbed!! (and usually when you go back at 9am it has usually been pinched anyway!!)
I also got stuck in the lift twice, which is also not a pleasant experience :)
Basically, the rooms are ok but this hotel is catered for families who don't go out and just indulge on all inclusive for a week/fortnight.. . Ok, fair enough if you want that sort of thing then fine, but if your a couple I wouldn't touch it with a barge pole!!.

  • Stayed: November 2012, travelled as a couple
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3  Thank MightyMacc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

Me and my family stayed here in october 2013, when we arrived the hotel looked nothing like what it does in the pictures. When we entered the apartment it was very dated - shabby sofa beds, 14 year old tv, cracked cupboards in the kitchen, lamps that didnt work - the list can continue! we went to the bedroom and there was 2 single beds pushed together to make a double- no quilt just a tatty blanket and 2 flimsy pillows. The bed was so hard I may as well slept on the floor! because of this I ended up with severe back pain and cramps in my neck. The cot was filthy and also broken had to ask for replacement which never got done the balacony is unsafe which we were told by the staff not to lean on as there have been incidents of them collapsing also not child safe as no more then 3ft high and no railing on top.
The Indoor pool is a joke you have to wear a swimming cap for hygiene reasons, apparently! Never heard or seen this anywhere else. There were cracked tiles around the pool aswell as inside the pool. This is more of a health and safety matter rather than Hygiene! The outdoor pool bar was out of use, snack bar a rip off, food was awful, there is no food court just 2 restaurants! The list could go on and on! This hotel is more like 2 star, it is a shambles and misleads its customer just to fill rooms. False advertising.

The maids were good, clean towels daily, empty bins and bed made.
The reception staff were miserable, rude and no help whatsoever!
The noise from the corridors of an evening to early hours was unbelievable. Not once did we see a security guard.
The shop on site is handy and the ladies that work there were pleasant.

The location isnt excellent but the distance to New & Old Town is walkable within 10-15 minutes or a €4 cab ride.

I will say that this is the only holiday that we have been on that has MADE us leave earlier than we were expected too. We caught an early flight home. For us, we will never return to Portugal again let alone Paraiso Albufeira!

  • Stayed: October 2013
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2  Thank SKI201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

my husband and myself have just spent a week at this hotel. first off i must say the staff were very friendly and helpful.we were given a room on the 8th floor which looked out on to the main road. the room was quite big but very dated,and we had two single beds one of which my husband had to repair. the room never got any sunlight at any time of the day. we found the hotel was not very disabled friendly, both my husband and myself have mobility problems and found we had to climb into a bath to get a shower, which was in need of renewal and the hotel lifts were quite small for wheelchairs. the hotel is fine for a short-break, but is short of luxury.

Room Tip: try to get a poolside room if possible for the sun.
  • Stayed: October 2013, travelled as a couple
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Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

We stayed in this hotel for four nights in September. It's a great location for both old town and the strip the rooms are a bit dated but nice a clean and we found the staff helpful. There are little shops on site great for water ect

  • Stayed: September 2013, travelled as a couple
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2  Thank Vickkiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Have just returned from a fabulous week at the Paraiso. The whole experience from arriving at the hotel until we left was excellent. We were staying all inclusive and found the food, drinks and snacks to be very good. In fact we never had a bad meal during the whole stay. There was plenty of choice available at each meal time and it was up to you to pick what you liked. The entertainment team was great and we all enjoyed taking part in the various activities that they had organised throughout the day (two adults, 16 yr old and 12 yr old). There was something to appeal to every level of fitness/ability. The rooms were cleaned every day and were always spotless. We had opted for a two bedroom apartment and it was huge. Two large bedrooms, two bathrooms and open plan living/kitchen/dining area. The staff were also very friendly and polite.
WE enjoyed it so much that we are already planning a return visit.

  • Stayed: October 2013, travelled with family
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9  Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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