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“Not as good as usual”

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Muthu Clube Praia da Oura
Ranked #73 of 154 Hotels in Albufeira
Beccles
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not as good as usual”
Reviewed 28 May 2014 via mobile

Stayed here in March. Lots of building work going on that we were not advised about. Shame as we love CPO and are always happy to return. It's safe, close to a wonderful beach and a fab walk into town both ways. It won't stop us returning again in October though to see the new updates and enjoy the usual surroundings...

Stayed March 2014
Helpful?
3 Thank NicadyBeccles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petchey L, Manager at Muthu Clube Praia da Oura, responded to this review, 29 May 2014
Dear Guest,

Thank you for taking the time to write a review of our hotel.

We truly apologize for the inconvenience you experienced, due to the noise from the building on site.

We appreciate your valuable support and trust you will be delighted with the new standard of apartments we will be offering you shortly.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Cleanliness
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

I have just spent 3 weeks at the CPO in the perfect location, overlooking the Bowling green and the beach Yes there was a lot of building work going on But it did not spoil my holiday I have been going to the CPO for the last 7 years I love it there Feel very safe as I am there on my own The staff are great and the apartment spotless x

Room Tip: Well I love the sound of the waves I always want to be overlooking the beach and have the sun in the...
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  • Stayed May 2014, travelled solo
    • Value
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    • Service
Helpful?
1 Thank AnneL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petchey L, Manager at Muthu Clube Praia da Oura, responded to this review, 29 May 2014
Dear Guest,

Thank you very much for your feedback after your recent stay at Clube Praia da Oura.

We are delighted that you enjoyed your stay despite the building work going on.

It was pleasure to have you as our guest and we look forward to welcoming you soon in the near future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballymena, United Kingdom
Level 6 Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 26 May 2014

After a week in hell, sorry CPO, I would safely say this was probably our worst accomodation EVER. If your idea of a holiday is to go somewhere and relax then this is NOT the place. Its noisy, dirty and dusty all day every day. We were allocated an apartment in K block, and it was a large apartment with most of the basics (except a tea towel to dry the dishes) and a view of the ever increasing mountain of builders rubble. Our problems started on day 1 with a wait until after 5pm to get into our refurbished apartment "since it took much longer to clean after the builders finish" only to eventually get in to find it was a standard apartment (in dire need of being refurbished) and the builders working in various other apartments around us. Anyway after going to bed that night the door slamming started. It is virtually impossible to close apartment doors in this block without slamming them and believe me we tried hard. This went on to a greater or lesser degree to after 3am and continued night after night. It started again most mornings about 6 as people got up to go for flights. Then at 8am Bob the builder started with his Kango hammer, seemingly only long enough to waken anybody still sleeping. Since the weather wasn't brilliant on a couple of days we tried to lie out on the balcony. Not for long - builders dust and debris (cardboard, polystyrene etc) continually rained down. You were expecting it to be followed by mortar, tiles or something heavier at any stage so no sitting on the balcony. Coupled with the never ending "neighbour noises" through the seemingly paper thin walls and floors, peace and quiet was never going to happen on this holiday. Hated it hated it hated it. I will never darken the doors of CPO again although like others i would go back to the sister Oura View Beach club resort. If only we would have stayed there instead of being persuaded that CPO was the better resort.

Room Tip: If you have to go choose main building with sea view but remember about the building work.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank travelalot2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Kidderminster, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 May 2014

After traveling from 2 am on the 17th of May to catch a 6 am flight we arrived at CPO reception at 930 am to be told no room had been booked for us as they did not have a reservation for us only when i produced the booking form from Cosmos did they find us a room we then had to wait till 330 pm for the room this was in K block it was a dilapidated apartment when i complained they gave me a key to another apartment that was a joke i think they keep that one so you think the first one is ok they say they are short of rooms be-course of the building work my reply was do not offer the rooms for sale if they are not available eventually after 3 days we moved to the hotel to continue the holiday i cannot fault the reception staff as they did there best under the circumstances needless to say MGM/CPO completely spoilt our holiday we have holidayed with CPO several times but will have to think very hard before we stay again

Room Tip: do not stay in K block its the pits
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  • Stayed May 2014, travelled with family
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Helpful?
6 Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petchey L, Manager at Muthu Clube Praia da Oura, responded to this review, 23 July 2014
Dear Guest,

Thank you for taking out your valuable time to write a comment regarding your stay with us.

It is our aim to offer our guests an entirely satisfactory service Clube Praia da Oura and we apologize for the problems you experienced with regards to the allocation of your unit and have addressed this with the respective department.

We hope that you will visit us soon and give us the opportunity once again to serve you in the near future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level 5 Contributor
63 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 May 2014

what a lovely place and lovely people
spotlessly clean and a pleasurable spot near the beach with a fabulous spotless pool.
they are in the middle of updating the hotel with new fixtures and fittings and it kinda is a little tired in places in the rooms but nothing to worry about as its just wear and tear but they are renovating.
staff are very very nice and helpful too.
if the prices stay the same it will be a little treasure of a place.
you have the best of everything
20 min walk away is the old town, a must for a visit
2 minutes away is the beach and 5 mins away is the strip as they call it, a line of shops
shopping is typical souvenirs and a few items of clothing but caters for everybody
they also have other hotels with a gym and spa which they offer a free bus every 15 mins for you to get on to visit and use the facilities ( how great is that )
they have a spa on site but we didn't use it. but looked lovely
I will definitely return and recommend
thanks for a great time

Room Tip: any rooms are good but the studio flats do tend to be for groups that may like a drink or two and ca...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petchey L, Manager at Muthu Clube Praia da Oura, responded to this review, 23 July 2014
Dear Guest,

Thank you for the wonderful review.

We are so glad you found us to be above average and recommendation worthy.

We can assure that your comments will not only motivate the team but also encourage them to maintain and improve on the service to all our future guests.

We look forward to welcoming you again in the near future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 May 2014

Travelled here with my partner in February 2014, the weather was fabulous. When we first arrived our room hadn't been cleaned / made up, we went to reception and we were immediately offered another room with a seaview. The apartment we had was immaculate with a lovely balcony.

All of the staff were very friendly and accommodating, they couldn't do enough for us. The piano bar had a relaxed atmosphere and it was nice. The alcohol was reasonably priced with happy hours at the CPO and sister hotels. You could also get a reasonably priced snack there.

For us the location of the hotel was one of the reasons we are going back this year, lovely beaches and coves, great restaurants and bars, free bus into the old town which is fantastic and the hotel itself is lovely considering what we paid.

There was noise with building renovations, this wasnt a problem for us as we didn't go to portugal to sit in our room or stay in the complex all day, can't wait to see the finished work.

would definitely recommend is hotel.

Room Tip: Sea view rooms are lovely
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Annmariec62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petchey L, Manager at Muthu Clube Praia da Oura, responded to this review, 26 May 2014
Dear Guest,

Thank you for spending your time to give us a kind feedback on your stay at Clube Praia da Oura.

It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. We have passed this on to our employees.

We are also delighted that you found the atmosphere of our Piano Bar relaxing and nice.

We appreciate your valuable support and wish to welcome you back soon to enjoy the new standard of apartments we will be offering.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2014

Enjoyed our stay at praia date ours . The studio we were in was basic but clean . The building work going on did not bother us at all .the gardens are really lovely.entertainment was on every night can't wait to go back

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
1 Thank Eamonn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petchey L, Manager at Muthu Clube Praia da Oura, responded to this review, 26 May 2014
Dear Guest,

Many thanks for your positive comments,

We are delighted to hear that you enjoyed your stay at our hotel Clube Praia da Oura.

We are looking forward to your return visit.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Muthu Clube Praia da Oura

Property: Muthu Clube Praia da Oura
Address: Rua Oliveira Martins, Albufeira 8201-911, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#36 On the Beach Hotel in Albufeira
#43 Luxury Hotel in Albufeira
Price Range (Based on Average Rates): £
Hotel Class:4 star — Muthu Clube Praia da Oura 4*
Number of rooms: 564
Official Description (provided by the hotel):
This extensive resort is located in Praia da Oura in Albufeira and features 2 renovated outdoor swimming pools, tropical gardens and a bowling green. It offers direct access to Praia da Oura beach, less than 200 meters away.The property is a great family destination but also perfect for couples or groups looking for an entertaining and lively beach holiday.All apartments at the Clube Praia da Oura have a private furnished balcony which have views over either the Atlantic Ocean, swimming pools & gardens or the resort.The apartments feature a fully equipped kitchenette, en suite bathroom with hairdryer and a seating and dining area with satellite TV.With a 24-hour completely renovated reception and lobby bar/café, the multilingual reception staff can book tours, airport transfers and the hotel shuttle service to the centre of Albufeira. There is also a Golf desk available where all golf courses in the Algarve can be booked.Jac’s Restaurant serves an à la carte menu of a variety of international and national dishes. Guests can relax and have a drink at our Ocean Bar with views over the ocean or Bowling Green or enjoy the Pool bar. There is a daily entertainment program available and evening entertainment options include theme nights, live music and karaoke.Guests can enjoy a variety of different dining options at our restaurants in our sister resorts, a 5 minutes’ walk away.The main entertainment area of Albufeira is a 5 minute walk away.Clube Praia da Oura is 40 minutes’ drive from Faro Airport and just over 3 km from the old town centre of Albufeira. ... more   less 
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Also Known As:
Clube Praia Da Oura Hotel Albufeira
Clube Praia Da Oura Albufeira
Oura Albufeira
Muthu Clube Praia Da Oura Albufeira, Algarve, Portugal

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