I arranged this trip for my partner and myself. We had not been on holiday for a couple of years and seemed hopeful after reading various reviews about the hotel and its location.
However, when we arrived we were deeply disappointed. The hotel room had a stong musty smell and was extremely small! The view from our room was appaling, despite being told we would be given a room with a pleasant view of the town. Our balcony overlooked a road and huge ventilation machines. I went to the receptionist to ask if we could move to a bigger room (the room was so small it was difficult to maneuovre suitcases and certaintly didn't comfortably accomodate two adults)The receptionist was extremely unhelpful and refused to change our room, claiming that they were booked out. The bed was practically on the floor and was extremely uncomfortable. There was also no iron or hairdryer in the room.
On our first morning we went down to breakfast. Despite being supposedly booked out, the hotel had only seating for roughly 20 people (for a hotel with more than 500 rooms?) When asked if we could take our food down to our room the answer was no. I then proceeded to reception to inform of the need for more tables and the reply was simply to keep trying the breakfast room until there was a free table (the breakfatst room was on the 6th floor. Inconvienant?). We ended up having to wait 45 minutes until we could have breakfast, at which time there was little to choose from.
The noise levels at night time were ridiculous. We were unable to get any sleep until at least 3.30am every night. I left my stay at the hotel California feeling exhausted! The lack of care from the hotel staff with regards to our unhappiness with the room was very disappointing. I would not return to this hotel again as I felt frustrated and exhausted the whole time.
Despite my negative experience of Hotel California, this hotel is extremely central, however this comes at a big price! (no sleep and very uncomfortable rooms).We also had dinner a number of nights in the hotel and this was probably the only positive aspect of the hotel. The food was surprsingly nice and the waitress who served us each night was very pleasant.
This hotel may be more suited to stag dos or hen weekends where lack of sleep and comfortable relaxation time is not necessarily a priority. If you are looking a central, but relaxing and comfortable holiday Hotel California will not be for you.
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- Also Known As:
- California Hotel Albufeira
- Hotel California Albufeira, Algarve, Portugal