Just returned from cheerfulway bertolina mansion, which I booked a while ago after reading brilliant reviews. I was very worried when a few weeks ago I realised it had been taken over by hotel California next door and all the recent reviews were terrible.
We arrived and like others there was no way to get into the hotel, the minibus driver managed to speak to a maid over the buzzer who came out and tried to help but didn't speak very good English. She explained we needed to check in next door. But the door down the road which is the back door of hotel California is locked. Luckily the maid rang the hotel and they sent someone to collect us. It gets weird you go in the back door and get in a tiny lift and go down to floor 6 then walk along another corridor and get in another tiny lift and go to the ground floor reception.
The staff at reception were fine some reviews said they were rude but they were helpful we paid for a safe and someone took us back to our rooms.
We asked for a pool view higher up with private balcony -we got ground floor pool view with shared terrace. Another couple said they overlooked a rundown wall so we had a nice view.
It is room only with a small fridge nothing else. I asked if we could have a kettle and within half an hour they had delivered a tray with mini kettle and cups and even some flavoured tea. Also we thought we had a problem with the lights and within half an hour someone had come to help. Staff were fine.
Room wise it was 104 clean but tiny. Double bed tiny console table with mirror and TV above it. Bath room fair size and clean enough. No where to put our cases so had to keep them beside bed on each side. I tried to keep room tidy but it felt cluttered due to the lack of space it was smallest room I've ever stayed in. Tiny.
Terrace lovely nice to sit on morning and evening with glass wine.
Pool great very quiet plenty beds nice pool and you can take your own drinks. No snack bar.
Another pool in the hotel California has a snack bar you could use - we went for look and was lots of people sitting round drinking making friends quite noisy. Nice enough but we much preferred the bertolina mansion pool . Although you could hear panpipes coming from the square all day - after few days we even used earplugs!!!
Bad points -this is the noisiest hotel ever - we like a drink ourselves but unless you plan to be so drunk you pass out every night - you won't get any sleep!!! The square pounds until 4/5am and you can hear everything even with earplugs in!
But this wasn't a hotel for young groups there was mainly couples aged 30/40/50s.
Cleaned every day except Sunday and beds/towels changed most days.
Pool and view were lovely during day peaceful and staff were helpful although didn't see much of them.
When we checked out they were not going to refund the €15 unless we had slip receipt even though we had the safe key to hand in so remember to keep that!
Some good points -pool very central 2 mins to square and beach.
But room too small and way too noisy.
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- Also Known As:
- Mansao Bertolina Albufeira
- Hotel Mansao Bertolina Albufeira, Algarve, Portugal