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Reviewed 11 August 2013

We booked a week at the beginning of july and had a wonderful week. The apartment was spacious and kept very clean. The staff couldn't do enough to help, even going to the trouble of giving us a ground floor room due to health reasons. The facilities were all kept clean and tidy and we found the location to be spot on as it was only a 10 minute walk in either direction to the towns. We are hoping to return again next year and this time stay for 2 weeks. The only downside was two groups of dutch teenagers who were smoking, eating and drinking whilst in the pool and behaving quite badly. They were dealt with very professionally by the staff at the hotel. Would highly recommend this for a budget holiday. Many thanks to the staff.

  • Stayed: July 2013, travelled as a couple
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4  Thank Annie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013 via mobile

We stayed first 2 weeks of the summer holidays so it was very busy. We struggled most days to get a sun bed near the pool, and when you did get one most were broken. The hotel is in a great location with 10 minute walk to either the strip or the old town. With having young children we used the train a lot which stopped just at top of the road. You could only get wifi in reception and it wasn't always great. The rooms were of a decent size but our cooker didn't work and no one came to fix it so I couldnt cook the food we bought! The rooms were cleaned regularly but not really to my standard! The children loved the room as there was lots of space for them. All in all a great location but if small improvements were made this hotel could be a 4 star!

  • Stayed: July 2013
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Thank Honpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2013 via mobile

I went on a hen do here booked an apartment for 5 of us but there was a problem with the room so we ended up with 2 large appartments right next to each other at no extra cost both big enough to sleep 4 guests which we where happy about :) All of the staff are really friendly and polite! The pool side staff are amazing and happy for a bit of banter, always willing to help us out! They even joined in our games! We renamed them to fit in our rules and whenever we called them that name they responded :) Even the managers son joined in :) All very friendly. We had a problem with the bath and the appartment was flooded at about 10pm and it was sorted straight away we left the maintenance man to it who we named Pablo and came back to find clean towels new rugs and the appartnment exactly how it was before it flooded so efficient :) A little annoying that we could only get wifi in the reception lobby but that wasn't the end of the world! I highly recommend this hotel to stay in :) Would definitely stay there again!

  • Stayed: July 2013
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2  Thank Banana92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2013

My partner & I had 2 lovely weeks at Clube Oceano. The apartment was really large & spacious. Very clean & had cleaning staff there 6 days, just not on sundays & they too were very friendly. The staff at the reception were very polite & always helpful. Nice pool, not too big though & if you were not up early we could not get a sun bed. Being in the 1st week of the summer holidays there was a lot of young Dutch lads as well as families with small children. Some of the Dutch boys were a bit noisy when they returned home in the early hours of the morning, but well we were all young once so didnt worry us that much, but the families with little ones were not too happy!! All in all it was a good holiday

  • Stayed: July 2013, travelled as a couple
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4  Thank Astrid5020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

I stayed at Clube Oceano from 5th -12th July with a girlfriend. Check in was very quick and the reception staff friendly and helpful.

The room -
Very comfortable bed. Needs more pillows. We used the blankets in the cupboard and the cleaning lady left another 2 pillows for us.
Shower and bathroom were good, clean and nice size.
The kitchen was very well equipped however we went and purchased some food for the week stay and the freezer drawer didn't work at all and melted our goods. We called them and a maintenance man arrived, poked at it but there was no notable difference. The fridge wasn't too cold either so I wouldn't recommend this hotel if you want self catering.
The rooms were cleaned every other day but the sheets weren't changed at all. The 'air conditioning' unit was very noisey and not worth using at all. Luckily our room didn't really get any sun so wasn't too hot at night. The patio doors were a bit old and you needed a knack to get it to lock. That as find accept the cleaners didn't have this knack and left our doors unlocked on one occasion!

Pool and Bar -
The pool was a lovely size and nice to swim but to be honest other than the first 2 days of our stay the other guests typically reserved all sunbeds from around 7am! I will never ever understand why people come on holiday to do this. Its insane. The hotel had a sign not too but this wasn't really enforced. The beach is 5 minutes down a hill so we went there all but one day and it was much preferred than the noisey pool side. I highly recommend the beach instead. We made a comment to the reception staff and they apologised with a knowing look so they've obviously tried battling the craze of morning sunbed re-servers. We ate at the bar a couple of times and the staff were lovely and food fantastic. Reasonable price too.

Location -
The location is the the best thing about this hotel and the only reason I would return. Its in the middle of old and new town. Its 15 mins walk to a large supermarket and 5 minutes from the beach. Although it is a hill so not suited for all. We walked everywhere and it was pleasant to walk to either new or old town.

Overall this hotel was god in terms of situ but not ideal for self catering or someone that wants to sit by the pool all day. They also let large groups book in. We had some very nosey neighbours and the hotel didn't seem too fussed about this.

  • Stayed: July 2013, travelled with friends
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1  Thank tess m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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