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“good value holiday”
Review of Luna Clube Oceano

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Luna Clube Oceano
Ranked #23 of 154 Hotels in Albufeira
Certificate of Excellence
Reviewed 19 July 2014

This hotel, needs an upgrade, but don't let this put you off. it has good rooms, kept very clean, towels changed as required. the location is excellent, just on the outskirts of the old town and near to a sandy beach. the staff are very friendly and helpful. the views from the rooms overlook the sea and the pool. the pool bar offers basic snacks and drinks, but just outside the hotel is a couple of small bars that offer food at a reasonable price. the pool is a good size, but if you want a sunbed get up early. a lot of the sunbeds are broken, but after talking to staff they are in the process of replacing these. We will return to this hotel as we found it an excellent base.
I have read negative reviews on this hotel, but I can only say the room we were given on the fifth floor was spacious and as stated above very clean.

Room Tip: ask for a one bedroom apartment, they are on the fourth and fifth floor
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank stephen e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Luna Clube Oceano, responded to this reviewResponded 1 August 2014

Dear stephen e
Thank you for your comments about your recent stay in Luna Clube Oceano. It is wonderful to know you had a good time with us.
We are working hard on some plans for the future so we improve our decor and services. Our main goal is and will always be to offer our guests the best holidays possible.
Hope to see you next year!
Kind Regards, José Parreira, Manager, Luna Clube Oceano (clubeoceano@lunahoteis.com)

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Reviewed 18 July 2014

This is my 6th year at this hotel we just got back on 13th July and I can't believe some of the negatives I'm reading here, me and my wife go as a couple and never had any trouble, yes there is young Dutch people there but for goodness sake they are there to enjoy themselves, after all they are on holiday to, as for the hotel we have never had any trouble getting a lounger at the poolside, and the rooms are well kept and cleaned 6 days a week, fridge, microwave, toaster, cooker all in good working order and the staff are very friendly and helpful, and the hotel IS signposted from the main road and not hard to find. Very good value for the money.
Hopeing to go back next year once again

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
5  Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Luna Clube Oceano, responded to this reviewResponded 1 August 2014

Dear Jim C
Thank you for taking your time to write this wonderful review. We are very glad you had a pleasant stay in Luna Clube Oceano and appreciate the nice words.
Hopefully you spend at least six more years holidaying in Albufeira with us. We always work with the goal of getting better, as there is always room for improvement.
Looking forward for your next visit. We surely want to make it even better than the past years. Kind Regards, José Parreira, Manager, Luna Clube Oceano (clubeoceano@lunahoteis.com)

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Reviewed 17 July 2014

We have just returned from our second visit to this hotel and I can say we were disappointed. There has been no updating since we were there last and the room we were given this year was quite poor. The fridge hardly worked and made loud noises all night. Staff did look at it for us and promised it had been fixed..... The door simply did not fit anymore so the fridge was constantly working or defrosting itself. The cooker door also looked like it had been pulled off and they had attempted to stick it back together. Shower curtain rail fell off every time you used the shower.... However the room was very clean and the staff came in at least once every two days to tidy up and change the towels. Staff were helpful but did very little to control the large number of groups of teenagers that were staying. Parties were a nightly thing with empty bottles thrown in the pool and broken glass on the poolside. This is not a hotel for couples who want a chilled out holiday as advertised. Location is perfect and with a bit of modernisation this would be a lovely place to stay. I don't want this to sound too negative however it is wrongly aimed at couples wanting a beach holiday.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Annie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Luna Clube Oceano, responded to this reviewResponded 1 August 2014

Dear Annie B
Thank you very much for taking time to write a review. We are sorry that you left feeling disappointed though.
This is a high season for all of us in Albufeira and our hotel is no exception. Thanks to our great location and services we have a wide variety of guests from all ages. We do have rules and tend to reinforce them with groups of younger people. Please don't think there's nothing being done, as we take every problem reported very seriously and try to fix it as soon as possible. Overall we try our best for all of our guests, of every age, to have a nice, pleasant time with us. Hopefully this experience doesn't stop you from coming back to our hotel in the future. Should you return to the Albufeira area, please feel free to contact us directly at clubeoceano@lunahoteis.com.
Kind Regards, José Parreira, Manager, Luna Clube Oceano

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Reviewed 17 July 2014

I stayed here with my mum and Auntie for 1 week from the 8th July. The holiday was planned as a relaxing break and it certainly was. The apartments are nice however some small improvements would make it a fabulous place.
Ideally located for the beach, however it is down quite a steep hill (which wasnt ideal for my mum as she was using a walking stick). We did not chose to stay around the pool for a number of reasons - no sunbeds as all had towels on before 8am, I would say there was only 50 sunbeds for about 200+ people so had no chance getting a sunbed. Plus everyone looked like they were sat on top of each other as the sunbeds were so close. There is a grassed area at the end of the swimming pool they could easily add some additional sunbeds on there.
The apartments are very dated but are adequent. Why they do not provide an electric kettle i do not know, so if you like to have a hot drink bring with you a kettle as the hob is extremely slow and would not even boil an egg!
We stayed in room 306 which was a 2 bedroomed apartment even though we had not requested this. It had 2 seperate bedrooms and 2 balcony's. They apartment over looked the swimming pool and the sea, if i was to go again i would certainly request the same room.
The facilities within the room were ok - a tv with no english channels not even the standard Sky News. Only 2 plug sockets in the bedroom which was hard when drying hair, charging phones etc. We were unsure whether the fridge actually worked, however the freezer definately didnt as we put some ice cubes in on the first day and had still not frozen by the last day!
The Wifi was rubbish, if their were more than a handful of people on it you could not get on and you could only get on the wifi in the reception area which was full of teenages, the wifi constantly crashed and receptionist were always resetting it. They should definately improve as it is such a let down.
The location is ideal for both the old town and the strip. We did not venture too far however the old town was beautiful and only a 4 euro taxi trip. We did not go to the strip as we knew this would not be our scene.
Overall lovely place, apartments needs some improvement but would go again.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank AmoEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

Wife and I stayed from the 5th July for 11 nights. Read the reviews regarding the decor but for me for £500 it was fine. Wife struggled blow drying hair as no mirror near any socket. Room big with balcony overlooking the pool. Pool area nice however the are barely enough sun loungers. There were quite a lot of groups of Dutch lads and girls who would put towels out on returning from clubs and not use them till late in the afternoon. We still managed a bed each day so not all bad. Annoying loop of about 5 songs all day around pool but earphones and own tunes drown it out ok. 15 min walk to old town and strip in other direction. Very steep hill to old town and after a few beers easy enough to get a cab home for under 5€. Little train that takes you around resort only 5 min walk towards strip. Plenty of good restaurants and overall very good value for money and would stay again.

Stayed: July 2014
3  Thank Philm77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Luna Clube Oceano, responded to this reviewResponded 1 August 2014

Dear philm77,
Thank you for your review about your recent stay in Luna Clube Oceano.
We are very glad that you had an overall good experience and enjoyed Albufeira and the Hotel.
We appreciate your comment on the sunbeds and we are planning on getting some new ones when possible.
Looking forward to welcome you back again soon. Kind Regards, José Parreira, Manager, Luna Clube Oceano (clubeoceano@lunahoteis.com)

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Reviewed 1 July 2014

Hello. I stayed at the Clube Oceano from 17th to 27th June. Me and my friend stayed in a studio apart (which was huge!) on the ground floor (below pool level). I had read a few reviews which had said it would be better to stay on a higher level, however, I found that it worked well as the room stayed very cool which is ideal when you are trying to get ready for a night out!

Accommodation is dated but clean, which for me is the main issue. One problem that did arise was that there were no power sockets in the bathroom to plug hairdyers/straighteners in to use the mirror! This is a huge problem when you have curly hair and are trying to straighten it....had to buy a mirror to place on the table close to a power socket. Please note that I left a note requesting that this mirror was not to be removed so if you are staying in room 02 - I hope it's still there!

The fridge needed replaced but since I was only keeping juice/alcohol and sun tan lotion in there it wasn't a bit deal.

Staff were pleasant. Maid service could be a bit hit and miss - the place was definitely clean but sometimes the towels weren't always replaced!

If you have kids the pool is great (if a bit cold - there is also a baby pool) but there is no kids entertainment which some families may find an issue. Most of the sunbeds were cracked so need to be urgently replaced!

It is when you sit round the pool you realise that the pictures on websites are not the same as reality! Whoever owns this hotel really needs to plough some money in to updating decor, definitely painting the outside and I repeat - get new sunbeds!

The apartments are close to the beach and the beach was lovely. We were right bang in the middle between The Strip and The Old Town. Loved the Old Town and had some amazing restaurants - head for Bailote, Urban Pizza, Bank and Cais d'Italia. Also a wee bar called Al Cafe - which is just lovely. The Strip is great if you are between 17 and 25!

There were a few bars and restaurants around where we stayed but we mainly went to the Old Town for dinner.

I appreciate this may not come across as a great review - but any comments I make here did not detract from having a great holiday!

And apologies if this is too long!

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Nichola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Just got back from spending 4 nights here with my mum. We paid for a studio but when we arrived the lovely lady at the desk said we could have a 1 bedroom apartment. Couldn't fault the room it had everything we needed and even a nice view of the sea! It's about a 5 minute walk from the beach, and there are 2 shops close by for water and food etc. The hotel is in a quiet place but it's about a 5/10 minute drive in a taxi to the old town and strip.

We had a lovely time and it's a perfect place to stay for a relaxing holiday!
quiet area

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank skheron_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Luna Clube Oceano

Address: Rua Columbano Bordalo Pinheiro | Forte de São João, Albufeira 8200-110, Portugal
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Beach Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Albufeira
Price Range: £36 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luna Clube Oceano 3*
Number of rooms: 77
Official Description (provided by the hotel):
The hotel apartment Luna Clube Oceano is a friendly and modern 3* complex, located in Albufeira, in the heart of the Algarve, just 100 meters from S. Joao beach. Luna Clube Oceano offers a peaceful location and feature apartments equipped with balcony with pool view. The hotel facilities are ideal for couples and families that wish to be close to the center and the beach, seeking for a friendly service and a relaxing break. Luna Clube Oceano is set on a hill and offer a peaceful location and very close to the beach, where a wide selection of watersports are offered. The local restaurants, bars and shops are all within a short walk and feature a lively nightlife. It offers the ideal location for those who wish to explore the Algarve, or simply relaxing by the pool or the beach. ... more   less 
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Also Known As:
Clube Oceano Hotel Albufeira
Clube Oceano Aparthotel Albufeira
Luna Clube Oceano Albufeira, Algarve, Portugal

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