Have just returned from a short break at this hotel. It is more 4 star than 5 star. Breakfast was nice enough but chaotic with so many people needing to be fed. The issue for me was the pool and sun beds. They stated in the literature that sun loungers cannot be reserved and that towels will be removed if left longer than 30 minutes. This did not happen. Everyday I had to get to breakfast as early as possible and eat breakfast quickly to get try to find a lounger without a towel. Once in situ I observed that most of the unoccupied loungers with towels remained unoccupied for well over an hour. In some cases 2 hours. Some parents had babies in pools they stated were for older children/adults and although they stated ball games were not allowed a blind eye was turned to such games. My view is you either have these policies and enforce them, or don't bother. The pools in the main hotel are tiny and you are packed like sardines, not really 5 star luxury compared to other 5 star hotels I have visited. You can always walk down to the beach, but that's not really what you pay for with a five star hotel. The resort is lovely and clean, everyone is friendly and helpful and the ladies cleaning the rooms do an excellent job. All staff serving breakfast and in the bar/reception very pleasant. This hotel would be great when under occupied or perhaps in early season.
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- Also Known As:
- Grande Real Santa Eulalia Hotel Albufeira
- Grande Real Santa Eulalia Resort And Hotel Spa
- Santa Eulalia Portugal
- Grande Real Santa Eulalia Resort & Hotel Spa Albufeira, Algarve, Portugal