We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cold food”
Review of Alpinus Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Alpinus Hotel
Ranked #44 of 154 Hotels in Albufeira
LIVERPOOL
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Cold food”
Reviewed 23 February 2014

Cold food all week and when you complain they don't believe you they all come out and look at one another and just go back the kitchen.
The hotel is very dated jet 2 have it rated as a four star monarch have it at a three star plus don't know who does there scoring but they need to go to spec saver and have there eyes tested and then go and get there taste buds tested as well, I and I know the other English guests that was there in February half term were all saying the same all really very disappointed .
The hotel staff only concentrated on there anise guest we were classed as second class compared to them most upsetting.would not go back there to that hotel.

Room Tip: Don't go there
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scoose3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Alpinus Hotel, responded to this review, 9 February 2016
Dear Customer,

Thank you for its opinion .
We will certainly continue to improve our service so that in future we can get it even better .

On behalf of Luna Alpinus team - Thank you .

Best Regards
Tiago Afonso Pais
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,011 reviews from our community

Traveller rating
    197
    424
    236
    99
    55
See reviews for
471
293
13
10
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 February 2014

Was made to feel very welcome. Rooms where big and full of everything needed. Loved having a bath and a shower. Food was cold and not alot for the kids to do. Outdoor pool is freezin. We payed for wifi forour room and this never worked signal not strong enough. We was then advised by other guests we could access free wifi in the reception. Over all we enjoyed our stay but we would not come back

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lingle0115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Alpinus Hotel, responded to this review, 9 February 2016
Dear Customer,

Thank you for its opinion .
We will certainly continue to improve our service so that in future we can get it even better .

On behalf of Luna Alpinus team - Thank you .

Best Regards
Tiago Afonso Pais
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wishaw, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 January 2014

this wasn't the best experience I have had, when I got to the hotel I had to wait like and hour and a half for my room to be read, they didn't give me the all inclusive wrist bands so I had to pay for things myself. The food wasn't the best selection I have had, my room was good very clean and the maids where round every day, the location was crap, the beach was half an hour away and the shop where the same to, unless you got the hotel bus to the old town. The big pool looked dirty so I went to the quite one where there was no entertainment. But really it is what you prefer

Room Tip: Get the pool view (South side) because you can sit on the balcony and watch/listen to the entertainm...
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Josh F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Alpinus Hotel, responded to this review, 9 February 2016
Dear Customer,

Thank you for its opinion .
We will certainly continue to improve our service so that in future we can get it even better .

On behalf of Luna Alpinus team - Thank you .

Best Regards
Tiago Afonso Pais
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
queluz portugal
Level Contributor
107 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 3 January 2014

a very nice hotel, a bit far from Albufeira its near the Falésia beach, but still you have to walk a bit. Hotel has schuttle to center. Parking may be difficult as many spanish elderly tourists occupy the hotel. Very nice attendance, wifi in the lobby free, in rooms paid, but few connections. People may occupy to make downloads free, as in the rooms they have to pay. Almost nothing around the hotel, just some small shops a good small supper market, some small restaurants closed in December. No sea view as there are trees, but in the 4th floor you may have a view of the sea, my room 3rd floor was nice with view towards Loulé, just in from of the tower of the sinagogue, the rooms are spacious, they are apartments where you can cook your meals..

Room Tip: choose 4th floor or 3rd floor
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fremy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Alpinus Hotel, responded to this review, 9 February 2016
Dear Customer,

Thank you for its opinion .
We will certainly continue to improve our service so that in future we can get it even better .

On behalf of Luna Alpinus team - Thank you .

Best Regards
Tiago Afonso Pais
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 January 2014

We have stayed here once before and it was lovely but the second time it was just boring and was not the relaxing holiday that we were hoping for.

Whadvertisedved we had to wait 2 hours to get the keys to our apartment then when we did it was an apartment on the ground floor near the pool bar we weren't that bothered about being on the ground floor apart from the fact that the door wouldn't lock and that night the pool bar was so noisy so in the we asked to move apartments but to be fair to them theym oved us straight away to an apartment on the third floor over looking the road which wasn't ideal but much better.

I couldn't fault the apartment it was light and spacious clean and tidy and the pools were clean but a bit cold.

We were on bed and breakfast and although the food at breakfast was the same day in day out it was good quality apart from the fruit juice machine when we were there it was watered down and got more watery and on our last day it came out just water.

The location of the hotel was perfect just a short walk from a large variety of restaurants and shops and just a short walk to a gorgeous beach. It is advertised as being in albufeira but it is a long walk up a steep hill or a bus ride away although there was a bus stop just outside the hotel.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kingkiwis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Alpinus Hotel, responded to this review, 9 February 2016
Dear Customer,

Thank you for its opinion .
We will certainly continue to improve our service so that in future we can get it even better .

On behalf of Luna Alpinus team - Thank you .

Best Regards
Tiago Afonso Pais
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 December 2013

Lovely Hotel for price. Quiet time, don't know what it would be like in high season, but definitely great for our needs and price we paid. Clean, friendly and easy access to Albufeira. No complaints. Would definitely return and recommend.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
2 Thank Maureen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berwick Upon Tweed
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 December 2013

super holiday. we booked a studio, but were upgraded to an apartment which was excellent. Clean and well furbished, an absolute pleasure from start to finish.to emphasise how good the hotel was ,the only thing gripe was beer in plastic glasses! you will love this hotel and the superb beaches 20 mins walk away

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
5 Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Manager at Alpinus Hotel, responded to this review, 17 June 2016
Dear Guest ,

We appreciate the comments shared about your experience at the Hotel Luna Alpinus .
Your feedback helps us to improve our service and quality in order to exceed wherever possible their expectations .
We hope to return to get it next visit , this hotel or other Hotel Luna Hotels Group .
Best regards
Tiago Afonso Pais
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Albufeira hotels
2.9 mi away
Muthu Clube Praia da Oura
Muthu Clube Praia da Oura
#66 of 154 in Albufeira
3,154 reviews
3.3 mi away
Hotel Topazio
Hotel Topazio
#42 of 154 in Albufeira
755 reviews
3.7 mi away
Real Bellavista Hotel & Spa
Real Bellavista Hotel & Spa
#43 of 154 in Albufeira
2,021 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Aparthotel Oceanus
Aparthotel Oceanus
#21 of 154 in Albufeira
657 reviews
6.6 mi away
Baia Grande
Baia Grande
#3 of 3 in Sesmarias
954 reviews
0.3 mi away
Vale de Carros
Vale de Carros
#50 of 154 in Albufeira
575 reviews
Show Prices
Show Prices
Show Prices

Been to Alpinus Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alpinus Hotel

Property: Alpinus Hotel
Address: | Pinhal do Concelho - Acoteias, Albufeira 8200-593, Portugal (Formerly Luna Alpinus)
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#33 Luxury Hotel in Albufeira
Price Range (Based on Average Rates): £
Hotel Class:4 star — Alpinus Hotel 4*
Number of rooms: 185
Official Description (provided by the hotel):
Located in one of the most exclusive touristic areas, near the famous beaches of Albufeira. With an exceptional view over the pine trees and the golf course, the Alpinus Hotel is the perfect place for holidays in the Algarve. Features 185 apartments and studios (128 one-bedroom apartments, 52 two-bedrooms apartments and 5 studios) comfortably furnished, all with balcony, equipped kitchen, bathroom, direct telephone, satellite TV, stereo system, air conditioning and safe. The hotel includes two pool areas for adults and children, buffet restaurant, bar, coffee shop, meeting and events room with support equipment, private parking and free Wi-Fi. LOCATION The Alpinus Hotel is located between the exclusive area of Vilamoura, with its Casino, Marina and some of the best golf courses in the Iberian Peninsula, and the cosmopolitan town of Albufeira, with a diversity of handicraft shops, restaurants, bars, clubs and the vibrant nightlife of the Algarve. 29 km from Faro Airport, 12 km from Vilamoura, 10 km from the historic center of Albufeira, 1.2 km from the Falesia beach and 200 m from the Pine Cliffs golf course. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Expedia, Odigeo, Booking.com, TravelUp, Priceline, Ebookers, TripOnline SA, Traveltool, S.L.U., Hotel.de, HotelQuickly and Cancelon so you can book your Alpinus Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Luna Alpinus Albufeira
Luna Alpinus Hotel Albufeira
Alpinus Albufeira
Hotel Alpinus
Alpinus Hotel Albufeira, Algarve, Portugal

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing