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“Not a four star”

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Muthu Forte da Oura
Ranked #78 of 154 Hotels in Albufeira
County Galway, Ireland
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Not a four star”
Reviewed 28 May 2014

Stayed here for 10 days. The hotel is very clean and we had maid service every day. The rooms are very dark but clean. The staff I found very friendly and helpful. We did not eat in this hotel as we were self catering but not alot of choice for a snack or lunch, there was no entertainment eighter, only one day we had about 12 english lads in and drinking by the pool all day they were so loud threw chairs clothes whatever they could find. One lad threw in two shot GLASSES, and no staff there to say anything to them. It was so dangerous if those glasses broke in pool. Fair play to two holiday residents they told them to take them out so he had to go in with clothes on, they were so drunk they could hardly see them. The sunloungers need to be replaced as alot of them are broken and dirty. The hotel is just a short stroll from the strip which is buzzy and good food served there too. Old town is a 5 to 10 minute taxi ride which costs about 4.50 euro. Its lovely there buzzier,lovely restraunts and good food served in alot of places. Most of the shops have the same thing in them. Shopping center in Guia and went there by taxi cost about 15 euro each way. There is a small shopping center in albfueria not alot in them only a hugh supermarket. Its called modelo. Great location for the beech five minute walk just across the road

Room Tip: Pool rooms get sun in the morning and garden view gets it toeards evening you also have a view of se...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Catwalk100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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618 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Oslo, Norway
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 May 2014

First of all; We don't normally complain, - at all. But i have my limits.. We've stayed in this hotel twice before, both 14 days in may, in 2012 and 2013, and we have had nothing to complaint about.We have loved this place. But our 14 days this time, May 13-27'th, was different. Here are a summary at first for those of you who don't want to read on:

Ants, - lots of them.
Not very helpful staff.
Partly damaged furniture, some should been glued, had to to bash one sleeping couch together just to keep it from falling apart.
Cleaning, not too good.
No changing of linens in 14 days.
New owner and new management from May 23th. I sincerly hope they will get a grip on this.

We got an Apartment at the 4'th floor, it seemed ok at first, but when i tried to tap water in the kitchen, the tap was loose, i could move it 1-2 cm to each side, so i called the housekeeper/janitor to fix it. Then i noticed that the door to the freezer inside the refrigerator was missing so i told him that too. This was the first night. He fixed the tap and should be back regarding the missing door. He didn't turn up within the next 13 days, though. But it wasn't such a big thing after all, so we let that go. But the next day came the ants.. Small, tiny ants, - lots of them in the kitchen area, seems to come through a hole in the wall. We immediately informed the staff at the desk, and they sprayed at first and came back the next day with some bug repellent powder of some sort. It worked for maybe till the next day, then the ants came in the living room and the corridor. Now we kept the spray bottle, just to be sure. Of course we should have demanded a new room then, but we thought that NOW they were gone.. Besides, they should have suggested such a solution imho. (Especially since one of the employees told us later that it wasn't their first complaints regarding ants)... Another two days, no ants. So, the next morning; ants, all over the terrace. We sprayed again, thoroughly!!, Again we informed the staff, no solution, they just asked if we let food lay around, which we did NOT. All food were in the refrigerator, bread was in plastic bag and we swiped the floor e v e r y day! Besides; if one not could have food in the Apartment, then they shouldn't rent out apartments with a kitchen. At this time, we had given up getting some help from the staff. Sprayed everywhere, the ants was gone for another two days, then they came again, this time in the bathroom and some also in the bedroom. Now we just had 3-4 days before leaving so we emptied the spraycan and hoped for the best. But we had to ask for a new can the last night, and then, to our surprise, we noticed that there were new owners and a new management who didn't know about this problem at all!! The hotel had been sold and taken over Friday May 23th. So they were sorry, and we couldnt blame someone who had been 2 or 3 days for not fixing this.We were very glad to return home. We are not coming back. It's a pity since we loved the place the first time, and also the next. Stay away from this hotel.

Room Tip: We stayed in room 225 and 226 at our first two periods here and they were very nice, - then... Quiet...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Liv-Iris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Albufeira hotels

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2014 via mobile

Been to this hotel for last 5yrs always loved it and its location but changed in last year groups of people throwing glasses in pool police been called out to people wrecking rooms very noisy early hours of morning nothing done about it total nightmare

Stayed May 2014, travelled as a couple
Helpful?
3 Thank emmadeery55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 May 2014

Where to start, our apartment was on the ground floor room 119, it was a wheelchair access room the bathroom had no light, the shower was had no tray so the water was going everywhere, the sink and mirror were tilted so you couldn't put anything on it, the bedroom was ok the kitchen area had only 1 light fitting on the wall with no bulb, the other 1 was missing with wires sticking out of the wall,the microwave was missing as was the frying pan, the balcony didn't get any sun the whole time we were there, I went to reception and told of the problems we had with apt and I was told quite rudely that I got what I paid for, in reality I didn't get what I paid for I paid for a 4 star hotel which this hotel is definetly not, we were half board the dinner there was terrible no selection and it was cold, the parasols blew across the pool 3 time hitting people the staff didn't even ask the people that were hit if they were ok, when the maintanaince man came to fix the lights he told us he had no bulbs because the hotel was changing owners, a real life Fawlty Towers I wouldn't ever go back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wallacebreda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenock, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 May 2014

weather was great,2nd time at this hotel,and would go again.oura is lovely.beach only minutes from hotel.lots of good resturants and bus for albuferia stops right outside hotel.great value for money and lots of cheap places to eat and drink.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 May 2014 via mobile

I stayed here for a midweek break with a friend, it is the perfect location for a cheeky little girly getaway, right next to the strip and beach, and absolutely lovely staff! Small problem with the toilet was fixed within 30mins! Will definitely revisit!

Stayed May 2014, travelled with friends
Helpful?
2 Thank Joanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 May 2014 via mobile

Hotel was lovely, spotlessly clean and not much to complain about for the price. Staff were very friendly and helpful. Only gave a 3 star due to lack of entertainment in the evenings and the pool was absolutely freezing! I'd imagine you would struggle to get near the pool area when the hotel is at full capacity. We met an English couple who went all inclusive and said it was horrible. We had a look at the buffet a few times and it really didn't look great! But as we were self catering it wasn't a problem for us! Overall this is definitely a nice hotel for the money.

Stayed May 2014
Helpful?
1 Thank wuccums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Muthu Forte da Oura

Property: Muthu Forte da Oura
Address: Rua Oliveira Martins | Praia da Oura, Albufeira 8200-619, Portugal (Formerly Luna Forte da Oura)
Region: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#47 Luxury Hotel in Albufeira
Price Range (Based on Average Rates): £
Hotel Class:4 star — Muthu Forte da Oura 4*
Number of rooms: 115
Reservation Options:
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Also Known As:
Luna Forte Da Oura Hotel Albufeira
Forte Hotel Albufeira
Forte Da Oura
Forte Albufeira
Albufeira Forte
Muthu Forte Da Oura Albufeira, Algarve, Portugal

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