It is with disappointment that I write this review. We chose this property for its amazing location and stunning balcony. We had no problems arranging the booking of the property and informing the manager of our expected arrival time. When we arrived at the property we discovered that there were renovations occurring in the ensuite bath which were not complete. The apartment was also not ready for us and we were asked to leave and come back in 2 hours. At this point, we were optimistic that all would be fine. The apartment was clean when we returned. We had a couple of small requests for the staff in the building who were very quick to respond and assist us. The apartment is lovely and has everything travellers may need on their holiday. We especially enjoyed the beautiful balcony. Our disappointment is connected to the bathroom renovation. We were not informed in advance that one of the bathrooms would be unusable. Due to the nature of the renovation, there was an overpowering smell of wet cement and damp that eminated from the bathroom into the adjoining bedroom...which therefore made it unusable. We opened the sliding doors in the bedroom everyday of our 2 week stay to try and remove the smell. We could not leave the bedroom door open into the rest of the apartment due to the smell. Although the onsight staff had suggested we would hear from the property manager to arrange completion of the renovations, we did not. We stayed at the apartment for 2 weeks. Nearing the end of our stay, we e-mailed the property manager to express our concern that we had paid for a 2 bathroom, 2 bedroom apartment and yet had only had access to one bedroom and one bathroom. We did not receive a response at that time. We did not receive a response to that message (or others sent) for 10 days. At that time we were informed that our concerns would be discussed with the owner. That was over 2 weeks ago. I have sent an additional email 9 days ago. No response.
We really enjoyed this apartment. My review would have been very positive if we had received an appropriate and timely response from the manager and owner. I am still hopeful that this will be resolved.
Nice apartment and fabulous terrace. Location is outstanding for exploring the Algarve and Albufiera. Wifi much appreciated.
Stayed here in june for one week with BH and our daughter,partner and our 2 year old grandchild and so loved this apartment.It has everything you need and with two bathrooms and the brilliant aircon as was so hot here in june.This apt has so much outside space with views to die for and location is brilliant,close to everything.The swimming pool is fab and has a lovely childrens pool too.We hope to return soon .
Apartment was excellent- comfortable, well located and with most beautiful views from spacious terrace.
Apartment building was well kept with lovely pool area and sunbeds. Great views across old part of town including three churches. Easy walk into bars, beach and about 15 minute walk to Aldi for sticking up on food.
Myself and friends stayed in this apartment the last week in August! A brilliant property. Has everything you could possible want! A real homely feel about it! Pool is also lovely. Staff are so friendly and helpful! The owner Dan was also extremely helpful and couldn't do enough for us! Location is fantastic. About a 6 minute walk to the beach and less than 10 minutes to the heart of Albuferia old town. A fantastic holiday enjoyed by all and would definitely love to return at some time in the future.
This apartment is absolutely fantastic. The balcony has amazing all round views. All rooms are tastefully decorated. Everything you can wish for is at hand. Within walking distance of the square, plenty of good places to eat never had a bad meal all the holiday and we used several restaurants. Good taxi transfer from and to the airport. Very friendly staff. One of the best holidays we've had. Will definitely recommend to family and friends and look forward to many more visits here in the future. Taxi rank is round the corner and also bus stop. Lovely, lovely holiday one we'll remember for a long time.
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