this awful hotel is the most dingiest, darkest, rudest, unsafe hotel I have ever stayed in. me and 2 other 19 year old girls stayed for 8 nights in July, we knew it was quite a cheap hotel but expected the hotel to be equipped with basic amenities, this was not the case. no toaster, no microwave, no kettle, when we asked for these we either got laughed at or didn't receive the kettle for a further 2 nights. No where states when booking this terrible hotel you have to pay for air con per day, sun beds by the pool per day, the safe per day, clean towels per day. me and my / friends were the only 3 English people at this hotel which was very intimidating, other guests obviously realised we was the minority and tried to break in to our hotel room on 2 separate occasions. This was not dealt in an acceptable manner by hotel staff, they either thought it was funny or didn't bother to help 3 vulnerable young girls. The staff of this terrible hotel are very slow and everything seems a problem when asking basic questions at reception.
the maids never bothered to clean the apartments.
This is an awful hotel and has ruined my opinions on Portugal and I will never return, I urge any one wanting to go here to thoroughly expect the worst and not enjoy there holida
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- Also Known As:
- Ourasol Hotel Albufeira
- Ourasol Apartments Albufeira, Algarve, Portugal