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“hit and miss” 4 of 5 bubbles
Review of Vila Gale Nautico

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Vila Gale Nautico
Ranked #2 of 10 Hotels in Armacao de Pera
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“hit and miss”
4 of 5 bubbles Reviewed 2 June 2014

Just got back from here with my wife and two children we stayed for 11 nights. 20th may-31st may.
It was windy on the first couple of days and while my son was playing the wind blew a broken parasol across the grounds and very nearly hit him and all I got from reception was sorry they would have been sorry if it hit him.
The room was too small for four people and not enough storage, balcony was very small and the hand rail was low and my children could have easily climbed over.
The public areas are too small for the amount of guests the hotel can hold.
A couple of members of staff were a bit rude to me but I just ignored the morons.
The food wasn't all that many times the meat was under cooked (mushy roast beef and raw bacon) also new food being put on top of old food, there was no rotation of food.
The food in the pool bar was to a good standard.
The kids clubs were ok too when we used them.
The entertainment needs to be on a 2 week rota instead of 1 week because we seen the same acts twice.
We met some lovely people and if it wasn't for them I think we would have gone mad.
We did eat out a few times, Armacao de pera is quite and a little bit more expensive than other places in portugal but you can get taxis anywhere.
The hotel itself is very nice inside and clean.
Most of the staff are fantastic and do a great job.
Also go and meet Bruno in the bar he is a nice guy and the sangria is very nice.
I don't think we would go back until our children are older as its all spaced out and my daughter fell over a number of times (uneven paths and high kerbs)
oh and zoo marine is a must it was an amazing day kids loved it.

Room Tip: try and get a pool view room if you can, otherwise you wont get any afternoon sun on your balcony
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank martin321977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente at Vila Gale Nautico, responded to this review, 3 June 2014
Dear Guest,

Thank you very much for your kind comments about your experience in Vila Galé Náutico.
It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts.
Your comments are an important tool and only help us to continue our constant pursuit of service improvement and continue trying to exceed expectations.
On my own behalf and on that of the Vila Galé Nautico Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent 5 Star Hotel in Portugal (Vila Galé Collection Palácio dos Arcos).

Kind regards

Valter Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,164 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
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English first
Belfast, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

stayed in vila gale nautico from 15th may for 1 week my wife and i and our 2 friends found all staff very friendly and helpfull,towels changed every day,also towels for sunbeds,the 4 of us loved the food,and the wine is not bad either,over all no complants,would i return yes

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Johnac941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente at Vila Gale Nautico, responded to this review, 3 June 2014
Dear Guest,

Thank you very much for your kind comments about your experience in Vila Galé Náutico.
It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts.
Your comments are an important tool and only help us to continue our constant pursuit of service improvement and continue trying to exceed expectations.
On my own behalf and on that of the Vila Galé Nautico Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent 5 Star Hotel in Portugal (Vila Galé Collection Palácio dos Arcos).

Kind regards

Valter Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castlederg, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 June 2014 via mobile

We went here in our first family holiday the hotel itself is very clean and well maintained staff are very pleasant and do what they can to help!! Food is average eatable however not overly warm sometimes we found it was very tough and cold the children's selection is non existent this needs some work!! The entertainment was awful even my four year old on two occasions asked to go to bed it was that bad this def needs an overhaul! We enjoyed our stay however I wouldn't be in a great hurry back to that particular area it is very quiet and not much to do but walk around thank god for Thomas cooks kids club r my child would have been very bored after a few days!!! Wee tip don't bother buying the wifi at 15 euro for the week it is awful and barely works half the time we had got it to allow our child to watch some English speaking cartoons he got very fed up with it buffering every few minutes so we eventually gave up!!

Stayed May 2014
Helpful?
1 Thank cataghyaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente at Vila Gale Nautico, responded to this review, 3 June 2014
Dear Guest,

Thank you very much for your kind comments about your experience in Vila Galé Náutico.
We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your positive thoughts, especially about our staff.

Your comments are an important tool and only help us to continue our constant pursuit of service improvement and continue trying to exceed expectations.

On my own behalf and on that of the Vila Galé Nautico Hotel team, we hope we have the honour of hosting you again in a near future.

Kind regards

Valter Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastleigh, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

We stayed for one week at this hotel (24-31 May) with our two children aged 6 years and 20 months - the hotel was exceptional, staff very friendly and helpful. We had a junior suite which was perfect as the kids slept in one room (the lounge part) while we had the bedroom. Food was good, always plenty available although at times it did get a bit samey (the kids buffet had spaghetti nearly every night). The hotel was always clean and the rooms were cleaned daily. The two outdoor pools (one is a kids pool) were both cold as unheated, but once you were in, if you kept moving you were fine, it was just finding the courage to get in! The indoor pool is heated, but is full of kids (and parents) with inflatables and balls and really isn't big enough for either! It also became very crowded, presumably due to the coldness of the outdoor pool - if you are going to use the indoor pool go first thing as by mid afternoon the water is very cloudy. The Jacuzzi is nice, but being located next to the indoor pool it can be noisy at times, also, within the indoor pool there was an unpleasant smell (stagnant water) which would suggest little cleaning of the area!?!?! The entertainment was a let down for this hotel, both day time and evening (we didn't use the Thomas Cook kids club) - there is a day time activity programme run by the hotel, yet they seemed to change this as and when they wanted - we turned up for some activates and no staff were there, whereas others which the kids wanted to do, the staff decided they would do them at a later time as they were doing other stuff (this was after them announcing that they were about to start, then when the kids turned up said they were doing it later!) having said that the entertainment staff were friendly and always had smiles on their faces! The evening entertainment, well where do you start - one night we had reptiles (snakes, lizard, iguana) which was good and the kids all sat on the floor paying attention - but this was a one off - the other nights there was a man playing a guitar, a man playing a keyboard and then one another night a man playing a guitar while singing, albeit not great and talking to the audience during the songs (personally am not too sure how much he was singing or had backup voices). What was nice at this hotel was that the manager and deputy manager invited you to meet them towards the end of your stay to ask you for your thoughts and opinions, we went and spoke to them and they genuinely listened to what were saying and made us feel that our views were important. Beach is about a five minute walk away and is very nice (and quiet when we went) the town was also very quiet and about five minutes away. Transfer was about 45 minutes or so, although we were the first drop off from the airport and the last going to the airport. All in all this is a very nice hotel and we would have given it an 'excellent' had the entertainment been decent!

Room Tip: if travelling with children would recommend getting a junior suite, gives you much more room in the...
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank vickimac2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente at Vila Gale Nautico, responded to this review, 3 June 2014
Dear Guest,

Thank you very much for your kind comments about your experience in Vila Galé Náutico.
It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts.
Your comments are an important tool and only help us to continue our constant pursuit of service improvement and continue trying to exceed expectations.
On my own behalf and on that of the Vila Galé Nautico Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent 5 Star Hotel in Portugal (Vila Galé Collection Palácio dos Arcos).

Kind regards

Valter Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

Just returned from a week's holiday at the Vila gale nautico. We stayed as a family (daughters aged 3 & 6) hotel is lovely, very clean and staff were very accommodating. The only slight small issue was that on one of the days the maid missed cleaning our room but the reception staff sorted it out as soon as we asked why the room hadn't been cleaned. We found the food ok, I'm a veggie but as long as you like pasta,salad and potatoes your fine! Read a few reviews about the kids reps, but our experience was totally different. The 3 reps were all excellent and both my girls enjoyed time at the kids club and went to all 3 party nights that they held. The outside pool was a bit on the cold side but you soon warmed up after a few lengths! The indoor pool/jacuzzi did turn my daughters hair a bit green but think that was the chlorine. Beach is less than 5 mins away and is lovely. When we left they were putting down more sun beds but we didn't have any issues getting a couple of beds. All in all we had a lovely week.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lawless1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente at Vila Gale Nautico, responded to this review, 3 June 2014
Dear Guest,

Thank you very much for your kind comments about your experience in Vila Galé Náutico.
It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts.
On my own behalf and on that of the Vila Galé Nautico Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent 5 Star Hotel in Portugal (Vila Galé Collection Palácio dos Arcos).

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middleton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

Nice quiet hotel..Good size room .Decent food. The main bar did not open until 18:00 so if you wanted a pre -lunch drink you had to use the snack bar and the drinks were served in plastic glass All staff were very pleasant.

Room Tip: There are lots of rooms with a street view .recommend pool view
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente at Vila Gale Nautico, responded to this review, 3 June 2014
Dear Guest,

Thank you very much for your kind comments about your experience in Vila Galé Náutico.
It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts.
On my own behalf and on that of the Vila Galé Nautico Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent 5 Star Hotel in Portugal (Vila Galé Collection Palácio dos Arcos).

Kind regards

Valter Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 May 2014

Both my wife and myself greatly enjoyed our 10 day stay at the hotel. Rooms and services along with the varied catering and entertainment was more than adequate for our needs. The hotel is set at fhe quieter western end of the village but is only a short walk from restaurants, bars and shops.
It is also only a short walk from the nearest beach and small sandy coves all suitable for small children.
Local transport can also be got within a short distance although the bus service is infrequent but always on time whereas taxis are expensive for a small number of people but matches the bus fare if there are 4 or more people travelling.
An all enclusive holiday at this hotel is affordable and well worth having,

Room Tip: All rooms have a balcony. Rooms on the eastern side are mainly sheltered from any sea breeze whereas...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente at Vila Gale Nautico, responded to this review, 30 May 2014
Dear Guest,

Thank you very much for your kind comments about your experience in Vila Galé Náutico.
It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially about our food quality and entertainment.
On my own behalf and on that of the Vila Galé Nautico Hotel team, we hope we have the honour of hosting you again in a near future or on our most recent 5 Star Hotel in Portugal (Vila Galé Collection Palácio dos Arcos).

Kind regards

Valter Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Nautico

Property: Vila Gale Nautico
Address: Urbanizacao Vale do Olival | Apartado 298, Armacao de Pera 8365-912, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Armacao de Pera
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Armacao de Pera
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vila Gale Nautico 4*
Number of rooms: 233
Official Description (provided by the hotel):
This attractive beach hotel is located in the centre of Armacao de Pera just a few meters away from the beach and less than 1 km away from an array of shops, boutiques, bars, restaurants, nightclubs and public transports. Built in 1995 and renovated in 2003, the hotel has 233 modern rooms, where we feature 25 junior suites suitable for families. The hotel has a 24-hour reception with a safe, a lift and a newspaper stand. There is a kids' club and a playground available for children. An air-conditioned a la carte restaurant with a separate non-smoking area and highchairs for infants is also provided. Guests may park their cars either in the hotel car park, or in the garage. Room and laundry services as well as medical assistance complete the services on offer at this hotel. The modern rooms are equipped with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable, private balcony, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel has a Health Club composed with indoor heated pool, Jacuzzi, steam room / Turkish bath and Gym. In the outdoors guests will find a swimming pool for adults and children with sun loungers and parasols. The nearest golf course is approximately 8 km away. Guests are invited to take breakfast from a wide buffet. Lunch and dinner service may be choosen a la carte. ... more   less 
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Also Known As:
Vila Gale Nautico Hotel
Vila Gale Nautico Algarve/Armacao De Pera, Portugal

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