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“holiday inn algarve”

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Holiday Inn Algarve - Armacao de Pera
Ranked #2 of 9 Hotels in Armacao de Pera
Pontefract, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“holiday inn algarve”
Reviewed 30 May 2012

the hotel was situated in a fantastic place, on the beach. the bar was overlooking the beach as was the restaurant, they were both very good. Our rooms were very clean if small with small windows, the air conditioning gave lots of problems. Unfortunately our rooms did not have balconys and were overlooking the backyard. Seaview rooms came at an extra rate which we were not prepared to pay that amount, it was quite a large sum.
The bar staff were very good, as were the reception. The cleaners were adequate, never saw them. The restaurant staff were too few and did not hurry to serve ladies on their own.A couple yes they were quick to serve, also no problem with serving men. We had instances when we were deliberately ignored. There was trouble getting a bottle of water to drink at lunch and evening time, they would fill one glass and had very frustrating experiences getting anymore. It was all inclusive and we were entitled to a bottle, but no! In the end we complained about this and lo and behold a bottle of water appeared the following day with the full attention of the
waiters.The food was always cold and terribly boring, the same thing every day. Even after most people complained it never got any better. Entertainment was sparce, twice a week, same every week. The pool was small not good if you are a swimmer. Would not recommend this hotel.

Room Tip: you have to pay a lot extra to get a decent room with a balcony or seaview
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank moira1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Holiday Inn Algarve - Armacao de Pera, responded to this review, 11 July 2012
Dear moira1,

We are very thankful to receive such detailed review. It's nice to hear that you enjoyed the fantastic location of our hotel. I am sorry for all the issues you had that fell below your expectations. We strive very hard to provide great service and customer satisfaction. Your feedback is our best resource for improving guest services and accommodations. We hope you would give us a chance to serve you again on your future stays and make your stay as best as it can be.

If there is anything we can do to make your stay more comfortable, please do not hesitate to call the Manager on Duty. Thank you so much for staying with us.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Winchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2012

We have just returned from a 3 night stay at the Holiday Inn Algarve, which we had booked for a quick getaway to celebrate a special occassion. The hotel is in an amazing location on the beach and offers sea view rooms, which are a must. We had a top floor sea view executive room, which offered stunning views! The hotel was immaculate throughout and the reception staff were very polite and attentive. Our room was large and spotlessly clean and we had a towel change every day, which was nice. There was also two flat screen tvs and a fridge in the room. We ate at 'The Raj', which is one of the hotels restaurants and the food was delicious and the service was exemplary.

We were in contact with Jane at the hotel prior to our arrival to arrange our restuarant reservation and she was exceptionally pleasant and helpful and was more than happy to accommodate our request and offered us assistance in arrange car hire / transfers.

For two regular travellers who are normally very hard to please we were completely won over by the outstanding Holiday Inn Algarve and can't wait to return in the future!

Room Tip: Personally we feel you should request a high floor sea view room.
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  • Stayed May 2012, travelled as a couple
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Helpful?
4 Thank KyleWL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAlgarve, Director of Sales at Holiday Inn Algarve - Armacao de Pera, responded to this review, 29 May 2012
Thank you for reviewing our Hotel here on TripAdvisor. We are delighted that you enjoyed your stay in one of our Executive Seaview rooms, and thank you very much for your kind comments.

We hope it is not too long before we have the opportunity to welcome you back.

Kindest regards

Vicki Good
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bexhill on sea
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 28 May 2012

the only reason this hotel is no1 in armacao is that it would appear to be the only one there. others are aparthotels. it does not to my mind warrant 4 stars but 3 at a push. rooms are not very large and the balcony is aprox 3ft square with metal chairs(nice when it's very hot) and a damaged table. staff seemed bored and did not interact with guests very much, hardly a smile even. no swimming towels avaiable when reqested as they seemingly dont have enough to go round. mind you the heated outdoor pool was a joke temp was at least just above freezing when i dipped my toe in.no indoor pool to compensate either. too few sun loungers and most of those reserved by 7.30 am. breakfast samey with absolutely no change to the menu everyday. even the fruit was tinned variety except oranges and watermelon. little choice all round particularly cheese and cold meats. only good points were the great eating places nearby particularly Porters and Hera. great quality food at very reasonable prices.

Room Tip: ask for high floor seaview. i did but got put on 1st floor
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  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suspad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAlgarve, Director of Sales at Holiday Inn Algarve - Armacao de Pera, responded to this review, 29 May 2012
We would like to thank you for your review, we are very sorry that your experience at our hotel did not meet your expectations.

We would greatly appreciate further information regarding your stay in order that we can investigate further

We have sent you a private message to obtain additional details.

Kind regards

Vicki Good
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 May 2012

Just returned after a lovely relaxing week at this hotel. We had a room on the fourth floor with a sea view which is a must. The balcony was very small, but adequate for a weeks stay.
We stayed on a room only basis, with the option of eating in the restaurant if we so wanted. There are so many nice places to eat within walking distance to try.
The hotel caters for older guests, but during our week there was a good mix of ages.....this made for a nice atmosphere.
The town is not so good, quite a concrete jungle, but dont let this put you off, as the hotel position is second to none. One final comment, the Raj Indian restaurant on site is fabulous, the staff in this restaurant were lovely.

Room Tip: Sea View rooms a must
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  • Stayed May 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank lizziej206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAlgarve, Director of Sales at Holiday Inn Algarve - Armacao de Pera, responded to this review, 25 May 2012
Bom Dia from Portugal,

Thank you very much for your review. We are delighted that you enjoyed your holiday here. We have passed on your comments to the staff in the Raj Indian Restaurant.

We hope it is not too long before we have the opportunity to welcome you back again.

Vicki Good
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunfermline, United Kingdom
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 May 2012

The Holiday Inn Algarve is hard to beat in many ways. The location is 2nd to none, sitting right on the beach at the beginning of the pedestrianised area of Armacao De Pera. Our sea-facing room had a superb view of the beach and towards the town. The balconies are small, but perfectly adequate for a short stay.

The hotel is spotless, and each and every member of staff is friendly and welcoming. We stayed on a B&B basis, and found the breakfasts were excellent.

The weather did get pretty hot whilst we were there, and there were a couple of occasions where there was occasionally a bit of a delay to the air-con being turned on in both the breakfast room and the bar!

I have 2 minor gripes that prevent me from giving this hotel a full 5* rating. The first is in relation to the in-room wi-fi advertised. This service is not free, and guests need to pay to be able to access wi-fi from the comfort of their room (e.g. to post a status update on Facebook or submit a 5* review on TripAdvisor!). Free wi-fi access is, however, available in the Bar Boa Vista and in the main reception area.

The only other niggle was in relation to the in-room fridge/mini bar. I threw out 3 cartons of milk that I'd bought to make tea/coffee using the kettle, mugs etc provided in the room after each one had curdled within a matter of hours in the fridge. It was clear that the thermostat was not working as the fridge never reduced below 10deg c (making the miniature ice cube tray a bit of a waste of space!). Despite reporting the matter twice, the issue was not fixed, and we did not receive any form of feedback from the hotel staff.

This hotel caters more towards the more "mature" traveller, so is perhaps worth avoiding if you have young children.

All things considered though, I'm already looking to return to this hotel in the Autumn!!!

Room Tip: Sea-view rooms are a must!
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
4 Thank AmandaWalker15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 16 May 2012

I recommend this hotel but you must have a sea view room 3to 5 floors best but second okay.The room we had was on the second floor but higher would give a better view, the room was large and so was the bathroom, clean and nicely furnished with coffee and tea tray. The re is a fridge for you cold drinks. Water from a super market quite near 42c for 5litres.
The food is all buffet and very nice if you like pasta, fish, salads, there are potatoes or chips and always some vegtables.
We went with saga all inclusive drinks included. ( dont know why someone said they were not enamoured with saga we found every thing good with them) on a down note the drinks were not included at the pool bar and bottles of water you could not get. Before with saga the bottles of water were always availabe at the pool bar. Also the loungers on the beach are not free. They were a concession and cost 12.50 euro per day. We found sitting on out towels on the beach better and very nice.
The hotel as everyone says the location is the best you will get and the staff were all friendly and helpful.
The town is quiet and not much there. only fault with the hotel the lounge bar was very hot that we could not sit there in the evening and there was not entertainment. I wanted portuguese dancers and music all I got was a guitar player and a jazz guy I hate jazz and it was two hot anyway. The saga rep Louis was great and someone said he was a laugh and did not even know he was funny I mean that in the most nicest way.
All in all we had a great time and I recommend the hotel for a very relaxing beach holiday.

Room Tip: sea view higher the better nothing under second floor
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank boltontraveller505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashtead
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 May 2012

Very nice and clean hotel with pleasant staff and very helpfull with general info.
Breakfast is really good with loads of choice from the buffet.
We had bed and breakfast but used eveing buffet one evening and found this to be very nice assortment to choose from.
The rooms are good and have some saterlite channels but paying way over the top if you want wifi use in the room at £6.00 hr. Did have wifi free in reception if you can be bothered.
The rooms were fairly quite from next room noise. The town is 3 mins walk and very nice and freindly restaurants and very clean place. Easy to get around if you hire a car and we hired from hotel really cheap 60 euros for 3 days however it was rubbish car with 150k miles on the clock so i would advise check the car before you hire and get better car for 20 euros more.
Very nice stay for 1 week and we are very hard to please and will book again. Hotel rooms are only 100mts of the beach.

Room Tip: go high at level 5 to get really nice and quiet room with nice view of the sea and away from ground...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Karl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAlgarve, Director of Sales at Holiday Inn Algarve - Armacao de Pera, responded to this review, 16 May 2012
Bom Dia

Thank you for your review. We are delighted that you enjoyed your stay - we hope you will return very soon.

Vicki Good
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Algarve - Armacao de Pera

Property: Holiday Inn Algarve - Armacao de Pera
Address: Avenida Marginal, Armacao de Pera 8365-909, Portugal (Formerly Hotel Garbe)
Phone Number:
Region: Portugal > Algarve > Faro District > Armacao de Pera
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 9 Hotels in Armacao de Pera
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Algarve - Armacao de Pera 4*
Number of rooms: 186
Official Description (provided by the hotel):
Whether you want to relax in the sun, take leisurely strolls on the beach or are looking for something more active, the Holiday Inn Algarve, formerly known as Hotel Garbe, is the perfect choice. Commanding a prime beachfront position with stunning panoramic views over the bay of the Algarvean village of Armaçao de Pera, the hotel lies within strolling distance of shops, restaurants and entertainment. The holiday Inn Algarve is one of the best located Armaçao de Pera accommodations. It is also an excellent base from which to explore the Algarve, with regular bus services to nearby towns and villages. From almost every angle guests enjoy breathtaking ocean views of the sparkling Atlantic. Direct access from the hotel leads straight on to the magnificent sandy beach, one of the longest in the Algarve. ... more   less 
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Also Known As:
Holiday Inn Algarve Hotel
Garbe Hotel Armação De Pera
Holiday Inn Algarve - Armacao De Pera Portugal

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