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“Excelent”
5 of 5 bubbles Review of Monte Santo Resort

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Monte Santo Resort
Ranked #2 of 19 Hotels in Carvoeiro
Certificate of Excellence
Lisbon
1 review
“Excelent”
5 of 5 bubbles Reviewed 18 November 2013

I spent five days in early August with the family. What surprised me the most is that although it had plenty of other guests, it never felt crowed. There was always space in the pools and chairs available to stretch with a drink in my hand! The fact that most of the resort is composed of isolated villas makes it very airy and quiet.
The staff is very friendly and the food excellent.
We stayed in a Villa, which included all the niceties of our house. The Villa looked brand new and it was immaculately clean.
Looking back to those days I brought with me the relaxation of just feeling well, while I knew the family was around just having fun.
Now that I’m searching for something for the New Year break, I’m getting nostalgic.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miguel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica R, Sales & Marketing Manager at Monte Santo Resort, responded to this review, 3 December 2013
Dear Guest,

We very much appreciate the wonderful endorsement on TripAdvisor.
I can see that you were particularly impressed by our luxury Vilas and resort facilities like the 6 outside pools and Health & fitness centre.

I also noticed your comments about the friendliness and professionalism of our team members who were delighted to receive such kind words of praise. They are truly dedicated.

We thank you for your preference and hope you will visit us again in the near future.

Kind regards

Monica Ribeiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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694 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
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Ireland
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

Just returned from 5 nights at Monte Santo (early Nov.). The weather was still warm (20s) although the pools were too cold to swim in, but the indoor heated pool was perfect and very quiet. We stayed in a semi-detached villa/townhouse, 2-bedrooms, 2 jacuzzi bathrooms upstairs and toilet downstairs, quality fittings and lots of space. The townhouses are quite closely located together (semi d) but the landscaping is very well done and adds to privacy, while the pools (5) are a little small, and in peak season I think would get very busy, but out of season we had the area to ourselves every day. Treatments in the spa are recommended and good value. On a b&b package, the breakfast was very good every morning, with friendly waiting staff; ate in the on site restaurant one night and it was good. The walk into town takes 15-20 mins, take a few shortcuts down steps rather than keeping to the road, though Im surprised other reviews don't mention a beach which is about 10-12 min walk (rather than the main beach in the town). Praia do Paraíso - follow the road down to the town from Monte Santo and on the right hand side, 2nd road right, follow the wooden sign for "beach" - though there are a number of steps down to this beach compared to the main town beach, it is beautiful and there is a restaurant bar at the top, open even out of season. We used the resort shuttle once, having walked down to the town centre. The "maintenance circuit" is a gravel road to the rear of the resort, and I used it for a jog once, but the outlying roads are just as good for a bit of road running and having a look about. We ate in a few restaurants in town (Ela and Ela - has a good name but not impressed with the quality or price); Tapas bar just on the beach (not just tapas - pastas, chicken, fish) is recommended; while our favorite was O Frango Maluco - 5 min walk from the gate of Monte Santo (Definitely visit this restaurant if staying in monte santo, see my separate review). I cant comment on the resort in the peak season, but for a spring or autumn break I'd happily recommend to family and friends.

Room Tip: All townhouses appear to have similar aspect, so choose any, and are away from main clubhouse, so li...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank italia2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica R, Sales & Marketing Manager at Monte Santo Resort, responded to this review, 25 November 2013
Dear Guest,

Thank you for posting a fantastic review of your stay at Monte Santo Resort.

I am grateful to learn that you enjoyed our breakfast buffet and that you found our resort facilities and particularly the townhouses of an excellent standard.
Your kind words about our associates and the resort services and facilities are extremely motivating for us and highly appreciated as they motivate us to continue to improve our services.

Carvoeiro area is famed for its natural beauty and pristine Algarve beaches. I'm glad that you enjoyed our free shuttle available for Monte Santo guests to visit Carvoeiro's fishing village.

The team at Monte Santo Resort look forward to welcoming you back soon.

Kind regards,

Monica Ribeiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 2 November 2013 via mobile

We'd a 5,2 & 1 yr old in 3bedroom house. All aspects of the house were excellent.
This was our first time doing the resort /pool family holiday & it worked out perfectly. We even self catered for lunch! Normally we prefer 5star hotel & never self cater, but now with 3 children relaxation is no longer what it was & it's all about making life easy yet feeling you are somewhere nice.
Breakfast buffet at montesanto was good, relaxed & plentiful. We did lunch there a couple of days & it was good regular food,not unusual or fancy, but good.
Pool is fab, toddlers pool perfect. They did some entertainment at pool at 4pm some days. Playground is just lovely , big & not busy as the weather is so hot.
We dined in carvoeiro town at night where there are great restaurants & a lovely atmosphere & 1 carousel for the small children. Nice ice cream shops too. Looks like monte santo is all asleep by 10pm. Suited us perfectly. We walked to carvoeiro (30mins) every evening. We have double buggy so kids took turns. Taxi back was €5 but we needed 2 taxis as they didn't want to take 5 people.
Staff are excellent, polite, efficient & friendly.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
3 Thank AnnPLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica R, Sales & Marketing Manager at Monte Santo Resort, responded to this review, 25 November 2013
Dear Guest,

Thank you for sharing your positive feedback following your recent visit.

I am gratefull to learn that you had a wonderful stay and felt comfortable, having been particularly impressed with the townhouse and cleanliness of the accommodations.

We are very proud of our staff and so it is always wonderful to receive such kind feedback as yours. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed.

We very much appreciate your kind comments regarding resort facilities,accommodation and staff who are very much looking forward to welcoming you on your return visit.

Kindest regards,

Monica Ribeiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wexford, Ireland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

Spent a week here with family aged 17 - 73.
We were upgraded to a villa, and it was sheer luxury, clean, peaceful and very friendly and helpful staff.
breakfast was a treat, dinner we started changing for lunch - we were on half board deal.
There were a few things on at the clubhouse - wine tasting, jazz evening - but never noisy, over the top or forceful.
Teens enjoyed gym, wifi area, games rooms and pool areas, oldies enjoyed the indoor pool and chilling on private patio.
We hired a car - so the distances to beaches, shops, etc - not a problem (as it is a little way out) - I know the resort couriered visitors to and from the nearest town/beach.

just wanted to thank everyone at the Monte Santo for a fantastic break away.

Room Tip: Villas are superb and you share a pool with only a handful of others
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank pamgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica R, Sales & Marketing Manager at Monte Santo Resort, responded to this review, 25 November 2013
Dear Guest,

Thank you for posting a charming review of your stay at Monte Santo Resort.

We are really pleased that you had the opportunity to enjoy many of the excellent facilities the resort has to offer, especially our health & fitness, 6 outiside pools and our indoor heated pool.

I'm glad to learn that you have enjoyed one of our Jazz nights. Our concert dinner with the astounding “Lynn meets JG” jazz band was hosted on our Club House restaurant´s terrace which always received excellent comments.
From April 2014, we will be hosting again this magnificent duet.

We very much appreciate your excellent comments and look forward to welcoming you back for many more stays in the near future.

Kindest regards,

Monica Ribeiro
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Lichfield
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

Having just returned from an October half-term break, I have to say that this place is the best I have ever stayed in in Portugal. Our 2 x bed villa was immaculately decorated, with high-end appliances (Siemens and Krups in the kitchen). The layout is superb, the standard of service is amazing. Nothing is too much trouble. It's about a mile from Carvoeiro beach, but you can walk it down hill in 20 minutes. The pools are lovely and you can hire a cabana in the summer (free in October!) and just chill out. My wife went to the spa and said it was awesome. There is a playground for the kids and a tennis court, so plenty to do. I can not wait to go back.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weasel75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica R, Sales & Marketing Manager at Monte Santo Resort, responded to this review, 17 November 2013
Dear Guest,

Thank you for your fantastic review of your experience at Monte Santo Resort.

It gives me great pleasure to know that your stay with us has exceeded your expectations and that you found our service and facilities to be of high standards.

Our Monte Santo Spa was created to be a modern sanctuary of well-being and sensuality in perfect harmony. I'm glad to learn that you could enjoy a fantastic experience.

Once again, we are very grateful for your positive review in regards to your stay with us and hope we will have the pleasure to welcome you back very soon.

Kindest regards,

Monica Ribeiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marbella
Level Contributor
166 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

I think that this was our fifth stay at Monte Santo and it just keeps on getting better and better. The apartments are upkept in a pristine condition and all of the facilities, including the cleaning and linens are excellent.

Our daily 'Happy Hour' prosecco was served by breezy bar staff, who welcomed us back later in the evening.

Our stays are getting lengthier with each trip! See you next year, guys.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarbellaKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica R, Sales & Marketing Manager at Monte Santo Resort, responded to this review, 17 November 2013
Dear Guest,

Thank you for your fantastic review of Monte Santo Resort.

I am firstly delighted to see that you have chosen to return to Monte Santo and it gives me great pleasure to know that we are your preferred hotel in the Algarve. Thank you for your preference.

I was so glad to read that you, once again, enjoyed your stay with us at Monte Santo Resort.
I was delighted to read that the brilliant service at the Club House Bar has left such a lasting impression with you.

I look forward to welcoming you back again in the near future.

Kind regards,

Monica Ribeiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

My husband, daughter, son-in-law and grandchild stayed here for ten days recently and we thoroughly enjoyed it. Each party had a two bedroom townhouse which was ultra modern and fitted out to a very high standard. (It is as it appears on the virtual tour online). It was spotless throughout and cleaned daily and very family friendly. The standard of the facilities were second to none in our experience and the location was quiet and just a twenty minute walk to Carvoeiro itself. The staff were all very friendly and efficient and in particular Stephanie in the restaurant who was so helpful and couldn't do enough for us. Would certainly stay again.

MMCK Ireland

Room Tip: We stayed in 97 and 98 which were quiet and just a short distance from the clubhouse and exit to vil...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lynnerireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica R, Sales & Marketing Manager at Monte Santo Resort, responded to this review, 17 November 2013
Dear Guest,

Thank you very much for sharing your wonderful experience with us at Monte Santo Resort.

I am grateful to learn that you had a wonderful stay and felt comfortable, having been very impressed with the townhouse and cleanliness of the accommodations.

I was very pleased to read your very kind words in regards to our friendly and helpful staff and particularly grateful for your very kind words in regards to Stephanie, that was thrilled with your kind compliments. I will share your kind comments with our team with great pleasure. Thank you so much!

We are very grateful for your positive review in regards to your stay with us and hope we will have the pleasure to welcome you back very soon.

Kindest regards,

Monica Ribeiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Monte Santo Resort

Property: Monte Santo Resort
Address: Rua Joao Paulo II | Lagoa, Carvoeiro 8400-556, Portugal
Region: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Carvoeiro
#2 Romantic Hotel in Carvoeiro
#2 Family Hotel in Carvoeiro
#2 Luxury Hotel in Carvoeiro
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Monte Santo Resort 5*
Number of rooms: 133
Official Description (provided by the hotel):
Monte Santo Resort in Carvoeiro, offers a range of modern and luxurious Suites, apartments and townhouses. Just 45 minutes from Faro airport, Monte Santo is situated on the hilltops over Carvoeiro, a historic fishing town.Whether you are looking for a relaxing Algarve holiday, a fun-filled family holiday, or a spa or golf weekend, Monte Santo will cater to your every need with 5 star luxury. ... more   less 
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Also Known As:
Monte Santo Hotel Carvoeiro
Monte Santo Resort Carvoeiro, Portugal - Algarve

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