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“Lovely Classy Relaxing Place” 4 of 5 bubbles
Review of Pestana Palm Gardens

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Pestana Palm Gardens
Ranked #3 of 19 Hotels in Carvoeiro
Certificate of Excellence
Ireland
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Lovely Classy Relaxing Place”
4 of 5 bubbles Reviewed 28 July 2014

Spent two weeks here in July 2014. Immediately when you arrive in the gate the complex has a classy, relaxing and homely feel to it.
We were a family of two adults and one child and had a studio apartment which was lovely and suited our needs perfectly. Excellently kitted out kitchen with everything you'll need (including dishwasher and washing machine). The back of our apartment opened onto a little garden seated area which was lovely to sit out in for our meals. The apartments are spotlessly clean and extremely well maintained.
The pool area is lovely and not too difficult to get a decent sunlounger if you put your towel down by about 9:30am. There is also a nice little snack bar beside the pool also which serves ice creams, snacks, coffee and beer / wine / etc.
As regards location the complex is just outside the town but a pleasant 15 min walk (downhill will have you in the centre of Carvoiero). Carvoierio itself is lovely with a lovely beach. There are no high rise developments and it is a cosy little town with a nice family oriented atmosphere. The nearest beach is about 5 mins walk away.
We did not have a car and to be honest didn't need one. We usually walked into town and got a taxi home for €5. You can also get to the large Intermarche about 3 miles away by taxi (about €15 return) for a big shop. There is a small supermarket on the way into town (about 10 mins from the complex for the basics). The only reason to have a car would be if you wanted to explore further afield in the Algarve. It's certainly not a necessity though.
Ate at the restaurant once for lunch. Lovely food but the quantities were TINY! It was very much a novelle cuisine type of place. Looks lovely, tastes lovely but you wouldn't want to go there hungry!
Finally the staff in general were friendly, in particular the cleaning staff. The only slightly negative experience was one of the reception staff who had a bit of an attitude problem and a number of simple requests were greeted with a frustrated sigh! Maybe she was just having a bad day!
In summary and most importantly, would I return here. Most definitely YES! One of the nicest and most relaxing holidays I've ever had. We will be back for sure.

Room Tip: If getting a studio I would suggest a ground floor one with access to the garden at the back. Ours w...
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank radar0976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review, 16 August 2014
Thank you very much for your detailed review of Pestana Palm Gardens.

We are glad to hear you enjoyed your holiday here with us and were so pleased with Carvoeiro and the surrounding area.

We hope to welcome you back in the near future.

Best Regards

Sally Costa

Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

611 reviews from our community

Traveller rating
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    54
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    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
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Derry
1 review
5 of 5 bubbles Reviewed 25 July 2014

A great place to spend time with family and friends. Fantastic views. Fantastic town houses. A great time was had by all. Close to all amenities.
Some beautiful walks along the cliffs. Take a good camera. The beach was not too far away either. Excellent restaurants. Abodeca is a must!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Reba Marie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review, 26 July 2014
Thank you very much for your review.

We are glad to hear how much you enjoyed the fantastic views we have to offer here in Pestana Palm Gardens.

We hope to welcome you back to our resort in the near future.

Best Regards

Sally Costa

Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porto Alegre, RS
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

what you have here is a hotel based on individual houses, located on a high place, with a great view, speacially from the terrace. the restaurant "pimenta preta" is very nice, and the staff are very sympathetic. the pool is nice and fun for the kids. the houses are equipped with a full kitchen. the beach is a bit of a long walk, however, and there could be more options for kids older than 3, apart from the pool. overall, we reccomend it and would go back.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Marcos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review, 13 September 2014
Thank you for your review of Pestana Palm Gardens.

We are pleased to hear you enjoyed your holiday with us in Palm Gardens.

We hope to welcome you back in the future.

Best Regards
Sally Costa
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alesund
1 review
4 of 5 bubbles Reviewed 24 July 2014

Very nice apartment.
It was difficult to use the roofterrasse because of the seagulles. They where a bit angry, but I guess it is the price you have to pay if you want to be near the sea..
After all, a lovely place.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Kjersti N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally C, Director of Sales at Pestana Palm Gardens, responded to this review, 25 July 2014
Thank you very much for your review of Pestana Palm Gardens, we hope to be able to welcome you back to the resort sometime in the near future.
Best regards
Sally Costa
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wigan
1 review
5 of 5 bubbles Reviewed 17 July 2014

lovely holiday at pestana palm gardens.excellent location .lovely well maintained gardens .super clean accommodation and very helpfull friendly staff,we stayed in a lovely town house and it had everything we needed and more..lovely family resort ..

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Tracey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review, 26 July 2014
Thank you very much for your review of Palm Gardens.

We are glad to hear that you thouroughly enjoyed your holiday here with us and that all your needs were fulfilled.

We look forward to welcoming you back someday in the near future.

Best Regards

Sally Costa

Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Sussex
1 review
5 of 5 bubbles Reviewed 14 July 2014

Lovely location, superb garden setting, very well maintained and the apartments are very comfortable. From our booking in very late at night to our departure the reception staff couldn't have been more helpful.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank David Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review, 13 September 2014
Thank you for your review of Pestana Palm Gardens.

We are very pleased to hear you enjoyed your holiday with us in Palm Gardens and were made to feel so comfortable.

Our staff on Reception and other departments always do their best to ensure our guests have a great holiday with us.

We hope to welcome you back again sometime in the future.

Best Regards
Sally Costa
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunblane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 July 2014

Pestana palm gardens exceeded our expectations - great self catering accommodation - spacious, very well equipped and clean & tidy. If I'd been in the mind to cook more (which I wasn't as the local restaurants are fab and reasonably priced and plentiful) the kitchen in our accommodation was great and eating in would not be a problem. Great family resort. We were there with a teenager and we all loved the pool area, but little ones especially seemed to be having a great time. Box of chocs were delivered to our apartment on my daughter's birthday too which I thought was a really nice touch. I would absolutely recommend and would return here. Why not marked 5? Purely because just a wee bit further out for walking to and from central carvoiero. High heeled shoes are a no-no if staying here - best leave them at home!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Neil Mackay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally C, Diretor de vendas at Pestana Palm Gardens, responded to this review, 26 July 2014
Thank you for your review of Palm Gardens.

We are very glad to hear how pleased you were with our facilities and how the hard work from all our staff really contributed to your holiday.

Although Carvoeiro is about a 15 minute walk away, we would just like to mention that we have recentley introduced the option to rent Electric Bicycles directly from Palm Gardens, they are just 5 Euros to rent for an hour and are very easy to use.

We look forward to welcoming you and your family back in the near future and hope that upon your next visit to Palm Gardens the Electric Bicycles may be of interest to you.

Best Regards

Sally Costa

Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Palm Gardens

Property: Pestana Palm Gardens
Address: Praia Do Carvoeiro | Vale de Centeanes, Carvoeiro 8400-525, Portugal
Region: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Carvoeiro
#3 Luxury Hotel in Carvoeiro
#3 Romantic Hotel in Carvoeiro
#4 Family Hotel in Carvoeiro
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pestana Palm Gardens 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Pestana Palm Gardens Carvoeiro, Portugal - Algarve

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