My stay here was unplanned due to my Dad being admitted to Faro hospital with pneumonia.
The hotel was superbly placed for visiting the hospital but the thing that separates this hotel from any other is the people.
We were obviously worried about my Dad's health and unsure of so much being in a foreign country but Lisa and her team were always available with advice, help, support and a reassuring warmth that made us feel very much like a part of the family.
I have never experienced service like this and I have stayed in many top class hotels in various countries but I doubt if my experience here will ever be surpassed.
The hotel may only be 3 star and is simple in its decor and approach but it is exceptionally well managed, very clean with lovely beds and bedding and is ideally located for the hospital, the airport, the gorgeous Port and the shopping delights of Faro.
We had a fantastic time under the worst circumstances and the memory of the warmth and support we received will never, ever leave me.
I would highly recommend this hotel and more importantly, their team, to everyone. They go above and beyond the call of duty to make their guests feel welcome, warm and safe.
- Official Description (provided by the hotel):
- Located just minutes from the heart of the city, Best Western Hotel Dom Bernardo is a three star, family run property. We provide you with a very high level of personalized service, our hotel is your home away from home. Our 43 guestrooms have LCD TVs with +30 cable channels, complimentary WiFi, minibars, direct dial telephones, individual air-conditioning units, radio clock, private bathrooms with hair dryers, ample closet space, two pillows per bed and in-room safes. Let us help you experience the best that Faro has to offer with our professionally trained, bilingual staff. ... more less
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- Also Known As:
- Best Western Dom Bernardo
- Best Western Faro
- Faro Best Western