We travelled here as a couple on our honeymoon. We have previously enjoyed the Lagos area and also other Vila Gale hotels, so we had high hopes. However, this was a real disappointment.
Firstly, we booked through an agent and were not able to choose our rooms. I emailed ahead to say it was our honeymoon and we would like a sea/pool view and were prepared to pay more for this. On arrival we were given a room without either. I complained to reception, and was told there were no sea/pool view rooms (however by searching on the Internet I could see there were sea view rooms available, for our dates).
We arrived at 2.25pm, I noted that the buffet closed at 2.30pm so asked reception to call and tell them we were on the way, we just needed to drop our bags off. The lady at reception called the restaurant but we were told it was too late (it was 2.27pm).
It is probably a good thing we missed lunch on our first day as the buffet is horrid. Hugely overcrowded and so noisy you can't even have a conversation.
The juices at breakfast tasted watered down, the "hot" food was often cold, and the selection monotonous. Despite being on the all inclusive package, we ate out for all our meals except breakfast as we couldn't bare to be in the dining room, due to the noise of screaming children and the poor selection of food. I suggest the manager of the hotel tries to eat here...
At the pool bar you are given plastic glasses (I am an adult!) and the ice cream selection is often sold out by midday.
The "fun team" insist on playing loud euro pop around the pool, all day and it is so busy with unruly children it is impossible to relax. I am sorry to say it is like a tacky crise ship holiday.
I have much more to say, but I don't want to dwell on the experience any further.
My final piece of advice is "be warned". I have never written a bad review on here, but our honeymoon was totally ruined by our experience at this hotel and I want to warn others. If you are expecting a relaxing holiday - this is not for you. Stay here at your peril!
- Official Description (provided by the hotel):
- The hotel is located on the beach front, along the sandy Meia Praia beach. It is the new reference point on the Western Algarve Coast. The closest train station is about 1.5 km away and Faro Airport is about 85 km away from the hotel. Occupying an 85-thousand square metre area, the building faces the ocean and allows for an optimised view from the hotel's rooms. There are 168 guest rooms in total. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and 24-hour check-out services. Facilities at the beach hotel include lift access, a hotel safe, TV lounge, children's playground, children's club, bar and a restaurant. As far as business activities and conventions are concerned, the facilities have a large convention centre which is 1100 m² in size and wireless Internet access is available for a fee. Guests can take advantage of the hotel's room and laundry services (the latter for a fee) and leave their vehicles in the car park or garage (the latter incurs an additional fee). The hotel offers its guests spacious and comfortable rooms with LCD TV with national and international channels with access to a film menu providing entertainment and information. For guests' convenience, there is a lounge area with a table and work desk with a wireless Internet connection for laptops (for an additional cost), minibar, radio and electronic safety lock. The en suite bathroom has a shower, bath, hairdryer and toiletry kit. Individually regulated air conditioning and individually regulated heating are provided. Private balconies for enjoying views of the hotel's surrounding areas also come as standard. Guests can take a refreshing dip in the hotel's swimming pool where there is also a children's swimming area, poolside snack bar, and sun loungers and parasols available on the sun terrace. This hotel offers guests all the comforts of a real resort. Located in front of the beach, they can enjoy either the swimming pool or the beach. Guests can also unwind in our Spa, Satsanga, with Jacuzzi, sauna, steam room and it offers a spa where guests can pamper themselves with a massage or spa treatment (extra fees apply). There are also 3 tennis courts, pool/snooker, bowling and golf as well (all for extra fees). Moreover, the hotel organises an entertainment programme for children. Breakfast and dinner may be chosen from a wide breakfast buffet. Lunch and dinner can also be taken a la carte. ... more less
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- Also Known As:
- Vila Gale Lagos Hotel Lagos
- Vila Gale Hotel Lagos