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“Nice place to stay” 4 of 5 bubbles
Review of Tivoli Lagos Hotel

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Tivoli Lagos Hotel
Ranked #14 of 51 Hotels in Lagos
Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice place to stay”
4 of 5 bubbles Reviewed 25 June 2014

We stayed here for 6 nights in June 2014, The hotel is lovely.. and massive in size.

Pros
Room cleaned everyday. New towels, beds made, bathroom and room cleaned
Large outdoor pool
Large indoor heated pool and jacuzzi
Free Gym
2 pool tables - again free
table tennis - free
dart board - free
The pool tables / table tennis and dart board are in the games room which isn't advertised well and we only found out about it by chance.
The buffet breakfast is great, they have all sorts of options to pick from,, while the sausage and bacon is not the best it makes up for it with everything else.
There's Air Con in the rooms. This helped a lot.. ( our friends air con didn't work and they couldn't get it fixed but where offered a new room )
There's a mini bar.. we didn't use it.. it wasn't to badly priced.
Room service was good again not badly priced.

Cons
While there's not many con's there are a few.
Wifi... while i know it's a holiday staying in touch with people back home is always nice. They wanted 15 euro per day.... We didn't pay for it.. I did hear you could get it free if you signed up to there mailing list.. so ask for this at reception.
Not for young people... When i say young I mean below 30 - 35.. A lot of older people stay here and there's no music allowed around the pool.. and playing in the pool was frowned upon.
Bed where hard !! sore back a few nights.

------------
Overall my stay was good and I would stay here again.

Room Tip: Ask for free wifi and make sure they don't try charge you for the "Free" wifi.. they d...
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank davidstokes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, General Manager at Tivoli Lagos Hotel, responded to this review, 11 July 2014
Dear DavIdStokes,
Thank you for your review. Nice to read that, in general terms, you have enjoyed your holiday with us at the Tivoli Lagos, despite some aspects - which will be taken in consideration.
Kind regards,
Miguel Alves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (287)
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kent
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

Which I don't have! The hotel was surprisingly better than I had been led to expect. It's built on the side of a hill and the accommodation blocks are staggered. For the unsteady or breathless and people with children, the right room is imperative. Lots of them are a very long way from the main building. Up and down several flights of steps in and out of buildings, across landings and sometimes in lifts as well. Some of the apartments have steps leading up to them. There is an enchanting "rain forest garden" with terrapins and a pond. However the wooden steps are very worn and you would need to know where you're offspring are at all times if you had a room down there. Our room suited us well although my husband did struggle with the stairs. Our friends room was a good few minutes walk away from the main areas and very dated. Old dark furniture and big aircon units on the floor. They didn't mind. They're all walkers and blokes!
The main restaurant is on the top floor and we saw guests literally dragging themselves up the stairs to get there. There is a lift but it's neither obvious nor close to where you want to be.
Presumably to combat the hot weather, the ceiling is dark brick and to me it made the place very dark and look like a Mausoleum. I got the impression the staff would like to speak but have been discouraged from doing so, (apart from the girl who takes your room number) we got smiles but no chat.
Our experience of breakfast was not good for the first week but picked up immensely in the last few days.Maybe it was the chefs week off. I've never seen anybody ruin eggs like the first guy did. There was a good selection of the usual stuff. Fresh fruit and fruit juice. Good tea an coffee. Bread, toaster, jam, cold meats etc; Just the hot stuff they got so wrong.
The rest of public areas of the hotel are very nicely laid out and furnished. There are lots of different lounges, you have to hunt to find some of them. They have fire places for the winter guests, which smelt of burnt wood and made me want to go back in the winter!
The pool area is terraced with a lovely (albeit very cold) pool, sun loungers, umbrella's and a nice bar area. The umbrella's are on wheels and have very heavy bases because of the wind. There's no pool staff and it's difficult for anyone but the very fit to move them.
The reception staff were amazing. It was a very busy reception and the staff were pleasant and helpful at all times. There's free internet from the hotels computers and if you want wi-fi you can sign up to a "club" which sends you info and deals on the Tivoli group and gives you free wi-fi.
Overall we liked the hotel and would go again. It's very close to the bus station, the Marina, the train station and The Square, everything else was a short walk away. We didn't go to the Hotel's beach as it was only May!

Room Tip: It depends what you're looking for. We liked ours but there were lots that would not have been s...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank squeakgonemad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, General Manager at Tivoli Lagos Hotel, responded to this review, 11 July 2014
Dear Guest,
Thank you for sharing your experience about the Tivoli Lagos. Nice to read that, overall, you have enjoyed your holiday with us and intend to return. In the affirmative, please drop us a line in advance, with exact dates of stay, so that we can ensure that you will remember the Tivoli Lagos for all the right reasons.
Kind regards,
Miguel Alves
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ramsbottom, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

The a Hotel Tivoli is a warren of rooms of different types and styles. We stayed in a small section of rooms (ours was 14) with balconies next to the pool. Most of the hotel has a traditional feel and there are many lounges which you can often find empty. The pool area is compact but pleasant and there is a regular coach service to the hotel beach club where there is another small pool but beware they do not tell you that you have to pay €5 per day for a lounger. However the beach loungers are free. The breakfast is adequate with lots of fresh fruit but the sausage and bacon looks tired. The biggest advantage is the position on the edge of the town (5 minutes walk) but several good restaurants and bars on the doorstep. A must is A Floresta- great food and prices plus a wonderful host Alexander. NB if you join the GHA scheme which is free you get free Wifi and a newspaper and other benefits if you are a frequent traveller.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Joanna1758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, General Manager at Tivoli Lagos Hotel, responded to this review, 11 July 2014
Dear Joanna,
Thank you for your most kind review about the Tivoli Lagos - an Hotel full of character.!
Look forward to welcome you again.
Kind regards,
Miguel Alves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 June 2014

Me and my boyfriend aged in our mid twenties have had some bad luck with holidays in the past, but this holiday has by far been the best!

Hotel was clean, nicely decorated, not too overcrowded and had everything you could have needed. Staff were very friendly and helpful. We needed to book a train for our return trip and the reception helped us to do this. There's 3 computers available 24/7 to use free of charge (in case you need a quick check of those dreaded emails)

The only negatives are that the pool was freezing when we first arrived, if started warming up a little during our stay but there's an indoor pool (and jacuzzi). Also, the food in the hotel was quite expensive but we found the rest of lagos was very cheap to eat out. For lunch time, if you walk out of the hotel and your right you can have a sandwich and A beer x2 for 6 euros whilst a sandwich is 8 euros at the hotel.

For a special night I would recommend the hotels a la carte restaurant, fillet steak is delish!

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Holiday22221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, General Manager at Tivoli Lagos Hotel, responded to this review, 11 July 2014
Dear Guest,
Just a line to thank you for sharing your experience with us, after you have thoroughly enjoyed your stay at Tivoli Lagos.
Look forward to welcoming you again.
Kind regards,
Miguel Alves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesex, England
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

Just returned from ten days at the Tivoli and no hesitation to recommend this hotel. A lovely room, well appointed with a small terrace. No view. Excellent breakfast buffet with loads of choice. Everywhere clean and comfortable. The only negative is not having free wifi even in public areas. The other guests were mostly couples or groups of golfers. No Germans grabbing sunbeds! Hardly any children. Excellent shuttle service to the beach. All staff helpful and friendly. Great location to explore Lagos with all its shops, bars and restaurants.Just by the bus station so no need to hire a car. Marina also very near and plenty of boat trips to choose from.

Room Tip: The hotel is spread out with some rooms quite a long way from the reception so if you have mobility...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Charmain57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, General Manager at Tivoli Lagos Hotel, responded to this review, 11 July 2014
Dear Guest,
Many thanks for choosing the TIVOLI LAGOS for your recent holiday and for taking the time to share your experience with us.
We were happy to learn that you have thoroughly enjoyed your holiday.
As to the WiFi, perhaps it had escaped your attention that if you sign up to our free loyalty programme - GHA Discovery- you will have free WiFi as well as other benefits such as a free bottle of mineral water in your room on arrival and a free daily newspaper of your choice during your stay. Sign up on your next visit and you'll also have access to a unique portfolio of local experiences.
We appreciate your recommendation and look forward to welcoming you again in the near future.
Cordially yours,
Miguel Alves, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 11 June 2014

Glade ONLY stay for 1 week arrived hot and tired after early start form UK.
Slow long check in at tivoli due to grotty room we were given after 2hr and shown to a worse room than the first one we got no no better room offer.. So glade only booked for one week. Apart from that, all other info is correct nice location and large selection of food each night and the best
G & T at Happy hour in the bar. ha ha!! Really
Ps will not be returning here.

Room Tip: Hope you don't get the basement or the ground floor room like us.
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  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank kittyuk71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, General Manager at Tivoli Lagos Hotel, responded to this review, 26 June 2014
Dear Guest, I am sorry that the room allocated to you did not meet your expectations. However I am glad to learn that there were other aspects of the hotel service and facilities which you have enjoyed. Should you change your plans and visit the Tivoli Lagos again, please let us know in advance so that we can ensure that you will then remember us for all the right reasons.
With best regards,
Miguel Alves,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Enniskillen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 10 June 2014

Told me and my wife booked a twin room . Not child friendly. No real childrens menus. Steps to room no matter what lift we took. Got changed to a double room great for a married couple but it was a smoking room it stank. Our baby was coughing every time we went into the room. Pool freezing no one was in it even tho the pool side was packed. Half board does not include lunch. Overall disappointing over priced and not child friendly.

  • Stayed June 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank neil m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, General Manager at Tivoli Lagos Hotel, responded to this review, 11 July 2014
Dear Neilm
We are sorry to learn that our hotel did not meet your expectations and regrett your disappointment. Perhaps In the future you will consider to visit us again and then will remember the Tivoli Lagos for all the right reasons.
With best regards.
Miguel Alves
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tivoli Lagos Hotel

Property: Tivoli Lagos Hotel
Address: Rua Antonio Crisogono Dos Santos, Lagos 8600-678, Portugal
Region: Portugal > Algarve > Faro District > Lagos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Lagos
#9 Luxury Hotel in Lagos
#9 Spa Hotel in Lagos
#19 Romantic Hotel in Lagos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tivoli Lagos Hotel 4*
Number of rooms: 324
Official Description (provided by the hotel):
With its privileged location in the very centre of Lagos, this 4 star hotel in the Algarve is a real reflection of local culture, from the decoration by Maria Jose Salavisa to the white and blue walkways which connect the rooms, patios, restaurants and bar. To make sure that you enjoy your stay even more, the Tivoli Lagos provides a free shuttle to the Duna Beach Club ,located only 2 kilometers away from the hotel, offering fun and entertainment for both adults and children. On the long white beach at Meia Praia, the Duna Bar provides the backdrop for numerous parties, banquets and even beach weddings. Just a short walk from lots of entertainment options in the centre and the marina and just a few kilometres from the best golf courses in the Algarve, this friendly and welcoming beach resort in the Algarve is an excellent option for meetings and events, as well as for great getaway weekends and family holidays. ... more   less 
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Also Known As:
Tivoli Hotel Lagos
Lagos Tivoli Hotel
Hotel Tivoli Lagos

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