We booked this hotel as a treat at the end of a three week trip around Portugal.
Amazing view from the gardens and pool, breakfast was good. Very quiet. Easy walk down to the beach via the cliff path, with two decent restaurants.
The first room we were given was simply not worth €210 a night. The bathroom was basic, very dated, and badly in need of renovation (cracked tiles, taps not working properly). We were reluctantly shown another room (having been told that we should book earlier to get the better rooms- fair enough, but then the less good rooms should be much cheaper). This room was nicer- brighter, more spacious and in better condition.
There was just a feeling with this hotel that the service just wasn't worth the price being paid. We had to ask for everything; eg. pool towels weren't available by the pool, you had to get them from reception, who then seemed puzzled as to why you wanted them. At breakfast, there were eggs available to order (which were very tasty!), but the waitress never mentioned this or asked whether we wanted any, neither was there a menu from which to make a choice. This seemed to be the issue: these services and things were often there to be provided, just not promoted, mentioned or made easily available to the guest.
One night, having walked up from the beach via the cliff path, we arrived at the back entrance to the hotel to find it locked! We had to shout like idiots to get the attention of someone to let us in- a guest finally went to get a member of staff, but we'd been ignored by the waitresses in the resturant who could definitely see us! A bit farcical, really.
These things might sound chirlish, but having shortened our stay from 5 nights to 2, we then went to another boutique hotel near by, and were immediately reassured that our instincts about Vivenda Miranda were correct- the new hotel had exemplary service, everything was thought of, explained and provided, and the rooms fabulous, even if it didn't quite have the location.
Around Portugal, we'd stayed in many €30-60 a night rooms which provided exactly the same level of service as Vivenda Miranda, and this is why I really wasn't happy to stay the full 5 nights.
A shame, and a waste of a stunningly beautiful location.
- Official Description (provided by the hotel):
- The unique Boutique Hotel Vivenda Miranda is a hidden gem, situated in an idyllic location, nestled into the cliff top above the beautiful Porto de Mos beach with just 25 individually styled rooms and suites. Enjoying stunning panoramic ocean views that blend with the lush, natural Mediterranean gardens it was originally the 17th century home of a noble family before the loving and individual restoration of its current owner. With discrete and excellent service and attention to every detail, this small luxury hotel boasts a superb fine dining restaurant catering to all dietary requirements including vegetarian, vegan and RAW, as well as an intimate Neal's Yard Remedies ethical and organic spa. Here you will find the perfect escape! ... more less
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- Also Known As:
- Romantik Hotel Lagos