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“A very pleasant complex” 3 of 5 bubbles
Review of Vilabranca Apartments

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Vilabranca Apartments
Ranked #10 of 51 Hotels in Lagos
Certificate of Excellence
Farnham, England, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A very pleasant complex”
3 of 5 bubbles Reviewed 30 May 2014

My sister and I had a 7 night stay here, end of May. The room was cleaned twice, the towels replaced twice and the bedding replaced once. The towels could have been thicker, but did the job. Initially we were in Block 2 but there was electrical failure so we were moved to Block 4 - many apologies and a bottle of wine as thanks for understanding. Apartments were well decorated though somewhat tired and the kitchens are very basic.

Neither of our rooms had a bedside light which would have been useful.

Snack bar has a reasonable selection and the staff in the bar and reception were very helpful.

There is a small supermarket about 2 mins. walk away and a large Intermarchet about 5 mins drive away.

Lagos town is lovely, windy cobbled street, marina, fort and museum........... everyone was very friendly and helpful - even to the point of a man being very concerned that we hadn't bought a parking ticket and wanted to warn us about it. Lots of good bars and lovely restaurants.

The apartments are about 15 mins walk from the town (down hill, uphill on the way back!!) and beaches a short distance away.

We hired a car so spent each day exploring other villages and the vineyard half an hour away.

A lovely place to visit.

Room Tip: Block 4 seems to be of better quality and the layout/rooms seem larger than Block 2
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  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pauline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMVilabranca, General Manager at Vilabranca Apartments, responded to this review, 4 June 2014
Dear Pauline M.

Thank you for your review on Vilabranca Apartments. We are pleased to hear that you enjoyed your stay and we thank you for your understanding on the electrical failure during your stay.

Regarding the bedlamps we have purchased them now and are starting to furnish all apartments with them.

We like to thank you as well on your comment on our beautiful town Lagos.

Hopefully we can welcome you back again for another excellent stay.

Best regards,
Lai Liu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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645 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Plymouth, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

My partner and I stayed at Vilabranca for twelve days from the 14th May and it was just perfect and everyone of the management and the team were so friendly.
Vilabranca is ideally situated betwixt Porto De Mos beach and Lagos town and both are within a fifteen minute walk, however, things are made easier for you with a free shuttle to the beach or town.! Brilliant.
The pool was large, clean, primarily quiet and so refreshing, it was a great location just to relax and sunbathe.
My only criticism is that over a twelve day stay our apartment was only cleaned twice and we had to ask on two occasions for the first clean, this could be improved.
Are we going back, yes we are, undoubtedly.
Thank you Vilabranca.

Room Tip: Just outside the complex is a small mini market called Ureka which will cater for all your needs fro...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jeffroboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMVilabranca, General Manager at Vilabranca Apartments, responded to this review, 4 June 2014
Dear Jeffroboy,

We would like to thank you for your great review you posted on Vilabranca. We appreciate it very much for your time and are pleased to hear that you have enjoyed your stay with us. We also took note on your comment about the cleaning and will surely take it into account and see if we can improve in the future. We hope to welcome you back again for another great stay.

Kindest regards,
Lai Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

My Mum and I stayed at Vilabranca Apartments last week for a short visit. We both found our apartment, (401) ground floor rear block - overlooking the rear pool, to be bright clean and very spacious. Our only criticisms, which really didn't impede our stay, are that the apartment was only cleaned once during our four night stay - on the first day. Also that the bath towels were of poor quality. We found the staff to be helpful and friendly at all times.

As mentioned above our apartment was situated in the rear block and we preferred this pool area to the main block which accommodates the bar and restaurant. Our apartment enjoyed afternoon and evening sunshine so if you prefer morning sun request to be on the opposite side overlooking the pool - in our opinion apartments to be avoided are those overlooking the car parking areas.

Location is good in that it's in a very quiet area, well up out of the town - a 15 minute walk down into the town centre and a 20 minute walk back up - we both like walking so this was not an issue for us, though we can appreciate it might be for the less agile or indeed families with young children. We were advised a taxi fare from town averages €5. It's not a great location for a beach holiday unless you have a hire car. Praia de Ana (beach) is close enough although I personally felt it would not be a beach I'd enjoy spending the day on with young children. Praia de Mos - a car journey away looked lovely.

We didn't have a hire car which certainly made things more difficult getting around. In my opinion I think it would have been better to have hired a car. However, if that is not an option for you then the following may be of some assistance.

Out and about we enjoyed a trip to Silves, but be aware if you go by train it's a 4km walk along a main road to get to the town - we really didn't enjoy this. It might work better to go by bus. Be sure to get timetables from reception and plan the trip as there can be long gaps between afternoon services. Also bear in mind you may have to change buses in Portimao which could end up making the train the more appealing option. Allow 90 minutes to two hours in Silves. 'Follow Me' tours offer a weekly trip (Friday) to Silves and Monchique but you will need to be transferred by the 'Happy Time' tour rep to meet the first pick-up point in Portimao. Happy Time are a tour company, located on the sea front, just before the Marina footbridge and given the hassle we had getting to Silves we would suggest this is certainly well worth considering especially as you will get to see Monchique and Caldes too.

We took a 'Follow Me' tour to Loule Market on Saturday - if markets are your thing then you will enjoy this but it's an exhausting journey - 2.5 hours there and 2 hours back as Lagos is the first of many pick up's for what should only be a one hour journey at most. The gypsy market is full of the usual touristy tack whereas the old food market is exceptionally good and the very best place to buy food and traditional edible gifts.

On Sunday morning we took an early bus from just opposite the apartments to nearby Praia de Luz and attended mass in the lovely little chapel there. We then enjoyed a stroll along it's very pretty seafront and beach. Despite it's 'fame' Praia de Luz looked like a really lovely place to spend a quiet family holiday.

On returning to Lagos we took a boat trip (booked with Captain Max, a chap who's stand is right at the footbridge). Despite it being rather choppy we really enjoyed the opportunity to view the Lagos coastline from a different perspective. Good value for money at just €12.50 each for an hour - if there had been more than two of us on the boat it would have reduced to €10 each.

Eating out in Lagos is reasonably cheap with an abundance of eateries. Approx. €30 for two people to eat a main course each and a half bottle of wine. Our favourite by far was Cashina do Petisco - set well back from the main restaurant hub yet less than a five minute stroll - just ask for directions in a shop or on the street - it's located behind White's Bar. It's closed Sunday's and be there by 7pm unless you want to join the rather huge nightly queue! One restaurant we missed trying was Dom Sebastiao - by all accounts it's excellent.

All in all we enjoyed our first visit to Portugal and found it to be great value for money. We booked through cassidytravel.ie and got a great deal, far better than trying to do it independently!

Room Tip: Rear block overlooking pool - see review regarding morning/evening sun. The pool area here is really...
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lncresse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMVilabranca, General Manager at Vilabranca Apartments, responded to this review, 4 June 2014
Dear Lncresse,

Thank you very much for you review on Vilabranca. We are gratefull that you have taken your time to comment on your experience and also for the great sight seeing tips to other guests.
Hopefully we can welcome you back once again in Lagos and Vilabranca.

Best regards,
Lai Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

Lovely apartments. Very spacious, lovely decorated with all modern cons in the kitchen for self catering. Ground floor no 203 where we stayed had a huge terrace where we had our morning coffee and breakfast every day:-) One thing I would improve (but didn't bother us too much), woudl be reading lights next to the beds. Vilabranca has 2 pools (+kids splash pool), we only tried one which was clean though slightly cold (but it didn't matter as it was very hot in May). Staff have been smiling and very polite. The location is good, as it is about 15 minute walk to town, about 20 minute to the beach, it is in a quiet and very nice villa area (with few higher blocks a bit further). there is a small supermarket just opposite Vilabranca, with local (not tourist!) prices:-) We loved our mini break in Lagos & Vilabranca and will be going back next year!!

Room Tip: ground floors have nice big balconies/terraces (we stayed in 203)
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ASotonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMVilabranca, General Manager at Vilabranca Apartments, responded to this review, 17 May 2014
Dear AnnaSotonUk,

Thank you very much for your comments on your stay in Vilabranca. We highly appreciate it and are pleased to hear that you enjoyed your stay with us. Regarding the reading light, we have now purchased for the apartments after some comments about the same. We apologize for the inconvience that may have caused. We do hope to welcome you back again to Vilabranca.

Kindest regards,
Lai Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 May 2014 via mobile

We found vilabranca the ideal place for a break in the Algarve. All the staff were very welcoming and ready to help. A lot of work going on behind the scenes to ensure that guests have a quiet,relaxing and seemless stay. The young Portuguese chap at the bar (never got his name) provided an excellent service, was very engaging without being pushy and made us feel very welcome. Good guitar player too! The only thing I would suggest is that you have two euro coins avaliable for the pool table, a quiet beer and a game of pool with have been a nice treat in the evening. Thank you vilabranca and see you again soon hopefully. :-)

Stayed May 2014, travelled with friends
Helpful?
1 Thank Bruno O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMVilabranca, General Manager at Vilabranca Apartments, responded to this review, 17 May 2014
Dear Bruno,

Thank you very much for your wonderfull comment on Vilabranca. We are pleased to hear that you enjoyed your stay with us. We always try to ensure that our guests are satisfied. So again we thank you for your appreciation and hopefully we can welcome you back again. Rodrigo from the bar will play a song or two on his guitar. :-)

Kind regards,
Lai Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Craigavon, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 5 May 2014

Have just recently returned from Vilabranca and we were expecting a lot better according to TA reviews. Rooms are ok, good size with adequate kitchen equipment. Pool had not been cleaned when we first arrived and was only cleaned three days into our stay. No sunbeds or umbrella around the pool either. Vilabranca advertise that they have a shuttle bus to the beach, not when we were there and you do need it. Walk to beach is fine about 20 mins at a good pace. But coming back is all uphill, not suitable for the older tourist or young child and the same distance to the main shopping area, downhill going but coming back is tough. Why say they have a shuttle service and then not provide it. We did ask at reception and were told it was too early in the season. Bar was not open either during our stay. Why do they then take bookings for Easter.
Cleaning and emptying of rubbish bin etc by maids-only twice in our 7 night stay. Lights on balcony, just a bare bulb with wires showing -not safe. It was relatively quiet when we were there though I would say in high season the apartments would be extremely noisy. Staff are excellent, friendly and polite. We would go back though only when shuttle bus is running and perhaps when the apartments have had safety repairs carried out.

Room Tip: Apartments closer to front of complex and ones to the rear look neglected.
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank meggie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMVilabranca, General Manager at Vilabranca Apartments, responded to this review, 9 May 2014
Dear Meggie8,

Thank you for taking your time to write a comment on Vilabranca. We appreciate it and we like to listen to our customers in order for us to improve our services. I am sorry to hear that it wasn't all to your satisfactory. We have indeed a Shuttle Service and has been running every year during the season for many years, but due to some inconvienent circumstances we were not able to have it running at the time of your presence. Which of course is not an excuse. Hopefully we can make up for it the next time you are here. We look forward to welcome you back again.

Best regards,
Lai Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

We booked this accommodation via Thomas Cook as package holiday. I was very happy with my choice, location was great, accommodation was very clean and modern with air conditioning. Good value for money.
Beaches and small supermarket are close by, reception staff are friendly and helpfull , so we will definitelly come back next year.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MiaSE8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMVilabranca, General Manager at Vilabranca Apartments, responded to this review, 9 May 2014
Dear MiaSE8,

Thank you very much for taking your time in putting a nice comment on Tripadvisor. We highly appreciate it and do hope to welcome you back again to Vilabranca.

Kindest regards,
Lai Liu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vilabranca Apartments

Property: Vilabranca Apartments
Address: Rua Santa Casa da Misericordia de Lagos | Torraltinha, Lagos 8600-621, Portugal
Region: Portugal > Algarve > Faro District > Lagos
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Lagos
#6 Family Hotel in Lagos
#7 Romantic Hotel in Lagos
Price Range (Based on Average Rates): £
Hotel Class:3 star — Vilabranca Apartments 3*
Number of rooms: 86
Official Description (provided by the hotel):
Vilabranca offers a high standard of accommodation which feature a wide range of amenities within the complex. It is the ideal choice for families and those seeking a relaxing break close to Lagos. Clients can benefit from being away from the bustle of the resort, while remaining within comfortable walking distance of the centre of Lagos and Porto Do Mos Beach. Vilabranca has won many awards for its excellent service and friendly atmosphere. Lagos is a bustling old walled city, with great night life with fantastic restaurants, bars and shopping. You can spend hours pottering around the picturesque lanes. Lagos is very proud of its history and there is plenty of sightseeing from the ancient slave market to the 17th-century moated fortress overlooking the harbour. ... more   less 
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Also Known As:
Vilabranca Apartments Hotel Lagos
Vilabranca Lagos

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