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Hotel do Canal
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Reviews (451)
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152 - 157 of 451 reviews
Reviewed 30 June 2014

This was the first hotel that I stayed in on my first trip to Europe. It was also the island that my maternal grandparents came from. We stayed three nights in the hotel our room was very comfortable and air conditioned. Breakfast in the morning was included in our stay and was excellent. We ate one dinner in the hotel and enjoyed our meal the food was excellent. At night several of us enjoyed the bar talking about what we had experienced that day. I would go back to Horta and the Island of Fayal in a minute. We really enjoyed our stay and tour.

Room Tip: Our room overlooked the small narrow street at the rear of the hotel, occasionally we would hear a car or truck especially in the early morning but we are sound sleepers and were not disturbed.
  • Stayed: August 2013, travelled as a couple
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1  Thank jmedei48752016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Htl_Canal, Manager at Hotel do Canal, responded to this reviewResponded 2 July 2014

Dear Guests,

We were very happy to know that Hotel do Canal was a good choice to stay while you visited the Island where your maternal grandparents came from!
Thank you very much for sharing your experience on tripadvisor.
We hope to have the pleasure of welcoming you soon and again.

Best Regards.

Arlene Nazaré
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

Basically the hotel was very good, in a good position with free parking. We had a good sized room, which was clean and had all amenities. It was a pity that there was only one comfortable chair. The restaurant was good for dinner, but with slightly long delays at times, hopefully meaning that the food was freshly prepared and cooked. Prices were average, and we did have a minor discrepancy on one of the bills. Breakfast was good, but nothing extraordinary, and at times all the staff seemed to disappear which could be frustrating, if you wanted their help.

  • Stayed: May 2014, travelled as a couple
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Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Htl_Canal, Manager at Hotel do Canal, responded to this reviewResponded 2 July 2014

Dear Mr./Mrs. Malcolm,

Thank you very much for your review.
Your opinion is very important because it helps us to improve our performance.
We will take measures to improve buffet replacement.
Thank you for your feedback!

Best Regards.

Arlene Nazaré
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Stayed here for 3 nights and were more than happy. The hotel is nicely located with an incredible view across the harbor to Pico in the distance, and just a short walk to the nearby beach (do try the little pubs near the beach for a real Azorean feel). The staff is friendly and the hotel is fairly modern with well-appointed rooms. Both WIFI and the in-room safe are complimentary. The breakfast buffet is ample and good, though not exceptional. The Do Canal proved a very good choice indeed, at a reasonable cost. One caution: the restaurants recommended to us at the front desk were perhaps close by, but not the best.

Room Tip: Do try for a harbor view......the view onto Pico is incredible.
  • Stayed: June 2014, travelled with friends
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1  Thank QCern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Htl_Canal, Manager at Hotel do Canal, responded to this reviewResponded 2 July 2014

Dear Guests,

We were happy to know that Hotel do Canal was the right choice at Faial Island.
Thank you for sharing your opinion on tripadvisor!

Best Regards.

Arlene Nazaré
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

Good location overlooking the harbour with the menacing sight of cloud shrouded Pico mountain just over the water.
From the moment of our arrival the staff were friendly and helpful, a pleasant change to some hotels we have recently used.
Our room,overlooking the inner courtyard, was clean and well appointed as was the bathroom.
As we were on a half board basis we ate most of our meals in the hotel. Breakfast was the usual mixture of choice and quite extensive, dinner had a limited choice of main course but there was a certain inventiveness, for example chicken with clams and beef with a white sauce and mushrooms.
All in all a good hotel for the few days we had in horta.

  • Stayed: June 2014, travelled as a couple
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1  Thank spyglass291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Htl_Canal, Manager at Hotel do Canal, responded to this reviewResponded 13 June 2014

Dear Guest,

Thank you for your review with your opinion about Hotel do Canal.

It was a pleasure to have you as our guest.

We wish you a great weekend!

Best Regards.

Arlene Nazaré
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Rooms are comfortable with good views across the harbour and to Pico. The staff are very friendly and helpful.
The breakfast buffet is superb and extensive.
Wifi is free and hotel also has it's own car park.
Would recommend.

Room Tip: Good views of harbour and Mt Pico are on the third floor at the front
  • Stayed: May 2014, travelled as a couple
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Thank Marc A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Htl_Canal, Manager at Hotel do Canal, responded to this reviewResponded 13 June 2014

Dear Mr. Marc,

Thank you so much for your nice review.

We were delighted to know that you enjoyed your stay with us.

We hope to welcome you again and soon at Hotel do Canal!

On behalf of our staff, we wish you a pleasant weekend.

Best Regards

Arlene Nazaré
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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