We were at this hotel last summer and there were some problems. The room was fine , nothing fancy, but there was no AC and when it got hot - which it really did as the sun shone directly into the room every afternoon - there was not much respite.
We were also overcharged 14 euros too much for laundry and when I tried to straighten the matter out with the owner, Beatriz, she promised she would refund my credit card but she never did. After a bit of back and forth over the matter she asked me for my bank account number which I found really strange - and completely unnecessary - since she already had my credit card number. She never credited my card and after 4 months I have never heard back from her. Not very honest.
Another thing, Beatriz's command of English is not quite as strong as she thinks it is and sometimes when she is explaining something or giving directions she gets snippy when she has misunderstood something. I found she could be oddly impatient when in fact she was the one who was confused.
The location of the hotel is ok. It has a really terrific view - however it is up a hill which can be hot in the middle of the day and it is not in the center of town near restaurants as other hotels are.
Breakfast: has the basics and was fine; not wonderful but ok.
My advice if you do stay here: read your credit card receipt BEFORE you sign (good advice anywhere, really) and come prepared for a hot hilly climb every time you come back from lunch in town - after dinner is a cooler climb. (I would not recommend this hotel for people who have trouble walking as only breakfast is served here and all other meals have to be gotten in town or elsewhere.)
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- Also Known As:
- Residencial Vista Do Vale Azores/Sao Miguel