My husband and I recently stayed at the Sao Miguel Park Hotel for 5 nights. We came to this property on a Groupon deal so we didn't know what to expect. The hotel is PERFECTLY situated within a short walk into town for shopping and dining but set back enough to be quiet. It has a good deal of amenities, including a fitness center, 2 pools, whirlpool, sauna, restaurant, bar, and gift shop. A free breakfast is provided each morning in the restaurant, which my husband thoroughly enjoyed. I found the choices to be very limited but it was just enough to get us going in the morning before starting our day. We did not try the dinner buffet but were told by some locals that it was actually quite good. The bar was fine but a little pricey compared to others in the area. Both the indoor and outdoor pools were lovely and the outdoor one was never crowded. There is a rule about wearing bathing caps in both pools, whirlpool, and sauna (for both men and women), which (along with our limited time on the island) prevented us from enjoying those particular amenities that we would normally use. As many others reviewers have said, the hotel décor is dated. The tile, carpet, drapes, furniture and bedding all are worn and in desperate need of replacement. When we first arrived, I noticed it immediately. I think this is the only reason I could not give the hotel a perfect rating. If you can overlook this, the hotel's strong point is definitely it's location and level of service. The management and staff are friendly and attentive. I emailed in advance to request a room with an ocean view and balcony because we were celebrating both a special birthday and anniversary. When we arrived we found to our delight that we had been placed on the 6th floor (top) with a lovely balcony with both city and ocean view. Our room was perfectly clean and there was a small refrigerator and safe for our use. There is an energy-saving system in place for power in the rooms that requires that a key must stay inserted in a wall outlet by the door to keep the power on (both lights and air conditioning). This was not a problem for us, although it did mean having to wait for the room to cool off again upon our return from a long outing. A couple times we had to use our spare key to keep the power on while we were gone in order to keep our refrigerator on and our food/drink cold. The balcony was such a nice bonus for us and we used it frequently to enjoy the view and a nice glass of wine. The staff at the front desk was always friendly and helpful with arranging tours or calling a taxi. I will caution you though that you should handle your currency exchange in advance and/or outside of the hotel, as the front desk was NOT willing to exchange our USD (with the exception of $20 only once when we were there). We had not exchanged enough prior to our arrival, assuming that exchange at the hotel would be available. This was the only issue in which we found the front desk staff to be stern and unwaivering. We happened to run short on funds late one day prior to the next day being a bank holiday and it proved to be a little problematic. We fortunately found several ATMs in town and some restaurants (although not all) accepted credit cards.
All in all, our stay at the Sao Miguel Park Hotel was wonderful. If some care was taken to update the hotel furnishings and fixtures, it would be a 5 star place. From what we saw, it seems that many of the other properties in the area are in the same general condition. The location and most staff we encountered were excellent. I would not hesitate to stay here again.
- Official Description (provided by the hotel):
- S. Miguel Park Hotel is located near the center of Ponta Delgada in S. Miguel Island, near the city Botanical Gardens. The ideal rooms for families are large, comfortable and fully equipped. Rooms with balcony where you can enjoy the panoramic view over the city and the sea. S. Miguel Park Hotel has a warm decor and cozy ambiance in all its common areas of entertainment and leisure. You can benefit from the outstanding Health Club, complete with a fitness club, sauna, Jacuzzi, massage, indoor and outdoor swimming pools. The hotel's restaurant has the best buffet in town, where you can savor typical Azorean dishes, locally and nationally recognized for its high quality and diversity. ... more less
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- Also Known As:
- Hotel Sao Miguel Park
- Sao Miguel Park Hotel Azores/Ponta Delgada