We stayed at a sister hotel on Faial and what a difference. This hotel could be pretty good but has all the hallmarks of being poorly managed. The air conditioning did not work and all of our group had the same problem which was reported but resulted in no action. The rooms are small but those at the back have a nice view into a public garden and are not affected by any traffic noise. The breakfast buffet is best avoided as are the appalling croissants, on one morning the buffet had no jam or marmalade (staff said "out of stock"). The terrace bar at the top of the hotel has a wonderful view but some of the bottles of wine and other drinks have been maturing into vinegar for some time. Do not let this hotel put you off staying at the same chains' Faial Resort Hotel which is clearly run by competant management. It would not need much to push this up average and removing the rip off charge for wifi would be a good start.
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- Also Known As:
- Azoris Angra Garden Plaza Hotel Terceira, Azores - Angra Do Heroismo