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Melia Ria Hotel & Spa
Ranked #3 of 16 Hotels in Aveiro
Certificate of Excellence
Reviewed 21 August 2014

The architecture of the hotel is surely contrasting with its surroundings. Insight is nice spacey hotel. Rooms are large, comfortable and quit. Great large beds. Super breakfast with lots op choice. Just avoid having breakfast at peak time as the elevators are quit slowly. Having a room at e.g. 5th or 6th Floor it will take lots of time to go up or go down. The old city centre has numerous bars and is at walking distance

Room Tip: One site has a view over the parking lot that is far less interesting
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  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank 4Dww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Meetings & Events at Melia Ria Hotel & Spa, responded to this reviewResponded 6 October 2014

Dear Guest,
Many thanks for your kind comments and positive feedback here on Tripadvisor. We're happy to hear you enjoyed your recent stay with us.
We hope to welcome you back sometime in the near future and thank you for your preference.

Kind regards and Best Wishes
Inês Ventura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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77 - 83 of 1,015 reviews

Reviewed 24 July 2014

Nice hotel and SPA. Big and clean room. Easy to reach with big parking place. Confortable bed. Good brekfast. Nice staff. The centre of th city is not far away, only few minutes by foot. I haven't use the spa but it looked nice.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank mariotronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Meetings & Events at Melia Ria Hotel & Spa, responded to this reviewResponded 18 August 2014

Dear Guest,

Thank you for having taken the time to share your comments with us concerning your recent stay at Meliá Ria Hotel and Spa.
We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International.
We remain at your disposal for any further queries.

Best regards,
Inês Ventura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We stayed in the hotel for 3 nights.
- The breakfast was very good.
- The rooms are super quite and comfy
- The hotel service was good
- Good and easy to use wireless connection
- The restaurant has an awesome view of the lake

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank amoridi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Meetings & Events at Melia Ria Hotel & Spa, responded to this reviewResponded 18 August 2014

Dear Guest,
Many thanks for your kind comments and positive feedback on Tripadvisor. We're happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations.
We hope to welcome you back sometime in the near future and thank you for your preference.

Kind regards and Best Wishes,
Inês Ventura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

I stayed teo nights on a business trip. The hotel is about a 7 minute walk from downtown Aveiro, which is great, so you are close but not in the middle of the hustle and bustle. The room I got was overlooking the lake. Try to get a room with that view.
The room itself was comfortable, clean. Did not get to use the pool and spa, but it seemed nice.
I would stay here again for sure.

Stayed: July 2014
Thank Andres C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Meetings & Events at Melia Ria Hotel & Spa, responded to this reviewResponded 18 August 2014

Dear Guest,
Thank you for having taken the time to share your comments with us concerning your recent stay at Meliá Ria Hotel and Spa.
We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International.
We remain at your disposal for any further queries.

Best regards
Inês Ventura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

Quiet and convenient location. 10 minute walk into town centre and shopping nearby. Reasonable price for good-standard hotel. Reception staff helpful but hotels should not charge guests for use of facilities such as pool and gym (10 euros in this case).

Room Tip: Hotel in quiet location so, in my experience, no traffic noise. Long wait for lift at busy times so...
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  • Stayed: July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank DougWilts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Meetings & Events at Melia Ria Hotel & Spa, responded to this reviewResponded 18 August 2014

Dear Guest,
Many thanks for your kind comments and positive feedback on Tripadvisor. We're happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations.
We would like to inform you that we have available a large number of special programs and promotions that include both the breakfast and the access to our Wellness Centre/Health Club.
We hope to welcome you back sometime in the near future and thank you for your preference.

Kind regards and Best Wishes,

Inês Ventura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

I was for the 4th time in a couple of years in Melia Ria hosted.

What we liked:
The hotel is very nicely located, so you can go by fit to the main streets of Aveiro or the night life area. On both you can find several very tasty and good value restaurants or bars. In the surroundings there is a open road shopping mall with plenty shops cinemas and fast food places.

The amenities are from good quality, the room had good space. Bed sheets as well as very comfortable mattress and pillows.

The personal is friendly and helpful, we had a small problem with the TV which was solved in promptly

What we didn`t like:
The room cleaning was very bad this time, all areas which are not directly visible were really bad cleaned, full of dust and even hands grease.I`m not really very sensitive with this things of small defects or usage marks, but this was much more then that. I would not right it here if I thought it was the mistake of once, but by the amount it seams that some one including the supervision is not taking the right care, and note that a Melia is normally not a cheap hotel.
The shower head was also not being possible to fix, as we found already on the last time in another room. So once more proof of not good care. There were a couple of small things that showed that the supervision shall take a closer look to make the costumers happy, as it start not to fit with Melia normal offer.

The breakfast was also very medium, lack of selection of bread, variation of sliced cheese or ham. The fruits, cereals, juices and others are also very limited in the choice. I can even not say that the quality of the products there were good, but just medium. And I have the feeling that was already better.

Next time I would evaluate other options for the same price.

Room Tip: Check upon arrival, the condition of the shower head fixing and working, as you don`t want to figure...
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  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank fsi4av
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Meetings & Events at Melia Ria Hotel & Spa, responded to this reviewResponded 4 August 2014

Dear Guest,
Thank you for having taken the time to share your comments with us concerning your recent stay at Meliá Ria Hotel and Spa.

We're very sorry to hear your last stay was not perfect, and we would like to comment on some of the aspects you've refered.

Concerning the cleaning issues, we periodically perform a full room clean-up, that includes all the details that are not usually visible to our guests (such as the interior part of the minibar cabinet).

There may be a few rooms that require this intervention right away - we will do a check-up on those rooms, following your comments.

Regarding the shower head - its repair is a very simple operation performed by our maintenance staff, at the request of our housekeeping staff, when they notice that intervention is needed. Following your comment, we will reinforce with the housekeeping staff the need to pay more atention to this particular detail.

And finally, concerning our breakfast, we must inform that we've been keeping the same standard for it for over 2 years: we've got 8 different varieties of bread, 4 types of jam, 7 types of cold items, 3 types of cheese, 6 types of fruits, 3 kinds of cereals and 3 fruit juices.
There may have been a period of less food available when our colleagues where replacing the items.

Thank you again for your comments, that will help us maintain a quality servisse.

We remain at your disposal for any further queries. and we hope to see you soon.

Best regards

Inês Ventura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

I am currently staying at the hotel, and I am finding it overall a very enjoyable experience. I'm impressed with the staff who are very helpful and polite, and the cleanliness- It is absolutely immaculate. The supply of toiletries etc in the bathroom is very good- especially the soap which smells lovely. My room is also quiet and the air conditioning is easy to program to a preferred temperature- I am not overwhelmed by confusing technology!

My one suggestion, as others have pointed out, would be that a tea tray is included as standard in the room, it makes such a difference to have a kettle, a selection of teas/coffees and some complimentary biscuits in the room, as it adds to a feeling of luxury, and can also make it feel a bit more personal. I've seen the hotel comments that this is something they will consider when refurbishing, and I think its lovely that the staff take the time to read and reply to comments- clearly this is a hotel that really cares about ensuring guests have positive experiences which is wonderful. However I don't see why this couldn't be implemented immediately rather than at refurbishment stage- I think the benefits would be immediate in terms of increased guest satisfaction. But otherwise a great, comfortable stay.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Meetings & Events at Melia Ria Hotel & Spa, responded to this reviewResponded 1 August 2014

Dear Guest,

We would like to express our gratitude for selecting our hotel.
Thank you for your suggestions, which we always take into maximum consideration.
Your comments are very important as they help us to review and improve our services - I think you will like to know that we now have Premium Rooms, with an extra cost of only 10€/night, that feature not only tea making facilities (kettle), but include free access to our Health Club, queen size bed and a view of the lake around the Hotel.
In the meantime, if we can be of any further assistance, please do not hesitate to contact us.
Looking forward to seeing you at our hotel or at another Meliá International Hotel.

Best Regards,
Inês Ventura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Ria Hotel & Spa

Address: Cais da Fonte Nova | Lote 5, Aveiro 3810-200, Portugal
Phone Number:
Region: Portugal > Northern Portugal > Aveiro District > Aveiro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Aveiro
#2 Romantic Hotel in Aveiro
#2 Luxury Hotel in Aveiro
Price Range: £78 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Ria Hotel & Spa 4*
Number of rooms: 128
Official Description (provided by the hotel):
Melia Ria Hotel & Spa is located in a superior quality residential development in the centre of Aveiro, with views of the lake formed by the Ria de Aveiro. Located next to the Cultural and Congress Centre and the train station, just a short distance from the historical heart of the city, 7 km from the beaches, and 60 minutes from Oporto airport, with easy access to the A1, A25 and IC1 highways. ... more   less 
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Also Known As:
Melia Aveiro

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