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“A pleasant surprise and amazing food!” 4 of 5 bubbles
Review of Hotel D. Luis

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Hotel D. Luis
Ranked #9 of 21 Hotels in Coimbra
Vancouver, Canada
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A pleasant surprise and amazing food!”
4 of 5 bubbles Reviewed 4 September 2013 via mobile

We knew we weren't booking a five star place but we weren't disappointed at all. The rooms were basic (and clean) but the meal that we had in the restaurant downstairs was the best and the service even better! On a recommendation, we had the house wine (delicious) and the grilled steak. The whole meal was fabulous and we told anyone who would listen about it after we left Coimbra.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Justauntie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldluis, Sales Department at Hotel D. Luis, responded to this review, 15 September 2013
Dear Guest,

Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and restaurant. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city.

We were very pleased with your comments about our services and our meals.

We look forward to welcoming you again next time you visit Coimbra.

Yours sincerely,

Tânia Soares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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543 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vila do Conde, Portugal
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 30 July 2013

I enjoyed the view from the room, the comfort and amenities, the bathroom. Also enjoyed the breakfast served, loved the hotel bar, a terrace, living rooms, games and TV and landscaped spaces in hill. Excellent polite staff, the internet signal (Wi-Fi) is free in the various spaces, (and here my little repair) but at times was very weak in the room. The location is out of town but I like that and I knew it when I chose it.

Room Tip: Room overlooking the city is very nice
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  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AJSL2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldluis, Sales Department at Hotel D. Luis, responded to this review, 1 August 2013
Dear Guest,

Thank you very much for sharing your experience at Coimbra and for your wonderful review. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city.

We were very pleased with your comments about our services and thank you for giving us the highest score in all categories.

We look forward to welcoming you again next time you visit Coimbra.

Yours sincerely,

Tânia Soares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
75 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 25 July 2013

We stayed at this hotel in September 2011 so sorry for the late reviews. We chose this hotel based on the reviews prior to our Sept 2011 trip.
To be honest, first of all, an important point was that the hotel information (on these sites) did not cover the location and transport options to reach to that hotel. When we arrived in Coimbra 'A' rail station, the weather was very hot with temperature about 36.c, we thought the hotel was quite near, we were given directions - so walks took 45 minutes to the hotel (for the first time), should have grabbed a taxi. Best reassure you that walks to the centre take about 20-25 minutes, or grab a taxi which is not that expensive.
Despite the hassle, we were delighted with the hotel - being served with the glass of sherry at the reception and they assisted in checking us into our room. Spacious with lovely views across Coimbra.
Breakfast - buffet-style plenty to choose from, especially orange juice!
Would definitely choose this hotel now that I have been familiar with Coimbra area.

Room Tip: Best to take taxi from Coimbra 'B' rail station (located in Coimbra outer suburbs) as it wor...
See more room tips
  • Stayed August 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SmileyDes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldluis, Sales Department at Hotel D. Luis, responded to this review, 29 July 2013
Dear Guest,

Thank you very much for your wonderful review. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel.

We were very pleased with your comments on our services.

We look forward to welcoming you again next time you visit Coimbra.

Yours sincerely,

Tânia Soares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 8 July 2013

The Hotel D Luis is overlooking the historic centre of Coimbra from a hillside a couple of kilometres from the city centre. The rooms are very comfortable and are tastefully furnished, with air conditioning, tea and coffee making facilities, refrigerator, toiletries and all the usual amenities. Staff were extremely friendly and helpful, and there is free wifi throughout the hotel (althogh it gets a bit unreliable in more distant rooms). There is free fruit and madeira wine (!!) on offer in the lobby and the hotel has lovely and comfortable public areas. Breakfast was great, with all the usual choices (fruit, cereal, ham, cheese, cold cuts, pastries, egg, etc.). They also have bikes for hire, although this may not be such an attractive proposition in a town as hilly as Coimbra. All this for an extremely reasonable price - highly recommended!

Room Tip: Excellent hotel - rooms on one side (facing the river) have lovely views of the old centre of Coimbr...
See more room tips
  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jpfSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldluis, Sales Department at Hotel D. Luis, responded to this review, 12 July 2013
Dear Guest,

Thank you very much for your review and for sharing your experience at BEST WESTERN Hotel D. Luis. Your review describes very well some of our services, we thank you for that.
Everytime you visit Coimbra, we will be at you total disposal for everything you need.

Hope to welcome you next time you came to Coimbra, we remain.

Yours sincerly,
Tânia Soares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 1 July 2013

A quality 3star hotel, deserving of a higher rating! Spacious rooms, a great view over the river to the city (even a lovely view from the back rooms onto the woodland behind) and really good food. Breakfast was all you could want and they have a special rate for the evening meal for residents, so budget conscious travellers benefit all round -tasty and well-presented!! Staff really friendly and helpful.
Would certainly stay here again and thoroughly recommend, even though a little out of the town.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PetGill17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldluis, Sales Department at Hotel D. Luis, responded to this review, 4 July 2013
Dear Guest,

We are so thankful to read your review. It was a pleasure to have your stay with us. Thank you for your words.
We will be waiting for your visit when you have opportunity, meanwhile we are at your total disposal for any queries needed.

Hope to welcome you soon, we remain.

Yours Sincerly,
Tânia Soares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 3 May 2013

Easy to find, easy to get back to from town, easy to park and free WiFi. We enjoyed the Best Western D. Luis. We like to walk and were able to walk from the hotel right into the old town area pretty easily. About 25 minutes at a brisk walk. We walked across the Santa Clara Bridge and that was a nice way to discover Coimbra but wish the front desk person had told us about the pedestrian bridge that was much closer and easier to use. There is very little on the hotel side of the river in the way of restaurants or little markets. Rooms were fine but nothing outstanding. When the doors close they bang loudly due to the way the latches work. It was very irritating when people checked in late. Breakfast was pretty mediocre. Most of the breads tasted as if they were packaged products. Fruit was from a can and the eggs were iffy. We needed to leave early about 15 minutes before the breakfast room was ready and wanted to grab something. They said we had to wait until the appointed time. Exceptions come difficult to Europeans.

Room Tip: Ask for a room facing the river
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  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jwkrengel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldluis, Sales Department at Hotel D. Luis, responded to this review, 15 May 2013
Dear Guest,

Thank you very much for sharing your experience at BEST WESTERN Hotel D. Luís.
We carefully read your review and we are very thankful about all the information you shared. It will improve our performance in all the aspects you mencioned.
Hope to welcome you in the near future.

Yours sincerly,
Tânia Soares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 May 2013

Our stay in this hotel in Coimbra, Portugal was very comfortable. Our room has a patio and we looked out to the lights and waterway of Coimbra. It was very beautiful. Staff was helpful. Room was clean. Food was great! What more could you ask for? I recommend it.

Room Tip: Rooms on the "front side" have a view of the city!
See more room tips
  • Stayed March 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lynda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldluis, Sales Department at Hotel D. Luis, responded to this review, 15 May 2013
Dear Guest,

Thank you very much for sharing your experience of your stay at our hotel.
We were very happy to read your comments regarding our service. We really appreciate your words.
Hope to welcome you in a near future.

Yours Sincerly,
Tânia Soares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel D. Luis

Property: Hotel D. Luis
Address: Rotunda da Ponte Rainha Santa Isabel, Coimbra 3040-091, Portugal (Formerly BEST WESTERN Hotel D. Luís)
Region: Portugal > Central Portugal > Coimbra District > Coimbra
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 21 Hotels in Coimbra
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel D. Luis 3*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel D. Luis is located near downtown Coimbra, in a quiet area with stunning views of the city, the Mondego River and the University of Coimbra. Inaugurated in 1988 and in keeping with a classic and functional style, it combines a family atmosphere and personalized service that distinguish it from other hotels. With areas worthy of a 4-star hotel and adapted to the new technologies, Hotel D. Luis provides comfort both in pleasure trips and business trips. Access to the WIFI network is available at no additional cost throughout the hotel. Its excellent location allows its customers to be near the town centre and simultaneously enjoy its calm atmosphere, without having to worry about parking. At sunset, the gardens of the hotel induce to walks that will transport your imagination to another time, because wherever you look you can contemplate one of the oldest cities in Europe. In the Panorama restaurant you will have the privilege of tasting the most exquisite foods of the city and enjoying the best views of Coimbra. The bar, with a varied list of cocktails and appetizers, is the ideal place to relax after a day in the city. Hotel D. Luis rooms and services are also ideal for meetings, for it has 5 rooms provided with the newest technology, perfect for hosting meetings, conferences, wedding receptions or dinners for special occasions, making it the ideal complement for the many events that take place in Coimbra, the University and the hospitals. ... more   less 
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Also Known As:
Best Western d Luis
Best Western Coimbra
Coimbra Best Western

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