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Reviews (1,420)
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Reviewed 25 June 2016

Everything about this hotel was good except for the lack of air conditioning. The superior king bed room was large, well maintained, storage space was exceptional with a nice large closet and lighting was adequate. The bathroom was decent size and had a good rain shower.
Breakfast was good (not great), Service was friendly and efficient (our many requests were fulfilled) and the valet parking was convenient. The hotel is located in a very dreary part of the city and there are not any restaurants or shops in the immediate vicinity. The walk to the main part of the city took 10-15 minutes at a slow pace.

Despite being assured in advance that the room air conditioning would be operational, we were dismayed to find that it not yet been turned on for the season. We were forced to sleep with the windows open and endured ambulance sirens from a nearby hospital all night long. We had planned on staying two nights but checked out after one night so that we could get a good night's sleep elsewhere.

  • Stayed: May 2016, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank PickyAboutHotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 29 June 2016

Dear guest,

Thank you for sharing with us your recent stay at the Tivoli Coimbra.

We were pleased that the room we were assigned, bathroom the same, our breakfast, our service, our park and finally, our location has matched their expectations.

Sorry about punctual problem of the air conditioner. We will alert technical services to solve the same.

We hope to welcome you on your next stay in Coimbra.

Best regards,

António Esteves
General Manager

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Reviewed 25 June 2016

fantastic location
we enjoyed the hotel very much
the location was very accessible to the city center and to the polpular resturants and coffee shops
the service ofd the staff was very welcoming and efficient

  • Stayed: June 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank yehoshuaa2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 27 June 2016

Dear Yehoshuaa2016,

Thank you for taking the time to share your experience at Tivoli Coimbra.

We were pleased that everything has corresponded to your expectations including our prime location, service and finally our staff. I will forward your comment to the rest of the team.

I sincerely hope to welcome you back on your next visit to Coimbra.

Best regards,

António Esteves
General Manager

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Reviewed 21 June 2016

A Great place to sleep in Coimbra! Great breakfast, nice staff, wonderful bedrooms! I really raccomand this place. Perfect forse holiday, near The bus station , in The Middle of The town! Elegant andare big rooms

  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tizianap444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 23 June 2016

Greetings from the Tivoli Coimbra,

Thank you for sharing your recent experience at our hotel.

It is a great satisfaction to note that we respond to their expectations both in terms of accommodation, breakfast, staff and who also value our prime location.

In fact, we are located just a step from the historic center of Coimbra allowing an easy visit to all the points of interest of the city.

We hope to have the pleasure of receiving soon on your next visit to Coimbra.

Best regards,

António Esteves
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2016

We had to waite for the room(we were to early),and than we get one not cleaned yet;I was tired !
The next day,on the table of our room,was expecting us a plate with nice fruit and a bottle of water!This is real service,I didn't expect,really.What a nice surprise,and very nice people at the reception.

  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Hendrik Johanne... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 23 June 2016

Dear guest,

Thank you for taking the time to share your experience at Tivoli Coimbra.

We are delighted to hear that you had a memorable stay with us and that you enjoyed our staff and plate with water and fruit in your room. It will be a pleasure to pass your comments to our team.

I sincerely hope to welcome you back on your next visit to Coimbra.

Kind regards,

António Esteves
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2016

Very nice large bedroom and bathroom close to centre secure parking probably best hotel in the town advantage is that the area is calm in the evening and therefore you are guaranteed a good night's sleep

  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank RAR1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioEsteves_GM, General Manager at Tivoli Coimbra Hotel, responded to this reviewResponded 23 June 2016

Greetings from Tivoli Coimbra,

Thank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.

Looking forward to welcome you back soon in Coimbra.

Kind regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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