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“great value hotel”

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Montebelo Viseu Congress Hotel
Ranked #2 of 13 Hotels in Viseu
Certificate of Excellence
Reviewed 26 March 2014

i stayed here for 4 days for business travel back in 2012 oct. Our company in Tondela got a fantastic rate. break fact was good i asked for fried eggs and they were the best fry's that i got.I had it for b/f for next 4 days.Room is specious and with well placed facilities.Walked arround in the morning has a good area and property to walk around.Problem in wifi- hotel should provide free wifi every where in the hotel and not ristritct to lobby.Over all a very good deal. ,

  • Stayed: April 2013, travelled on business
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1  Thank jathavale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 March 2014

I´ve stayed for 2 night in this hotel to attend a meeting. The hotel its large and well maintained.
You have seperal areas inside where you can park your car.
The lobby its nice and the staff was polite.
Í was in a single room, and it was more than large, and comfortable. The downside was the water, it was brown. And i mean brown! I had to let it flow for some 10 minutes, and just after that you could ( if you´re brave enough) take a bath or brush your teeth. Of course that on the reception, i´ve showed a couple of pictures from the water and i was told that the situation was very unusual and would try to fix it anyway. It did get a little better, but the picture was saved in my mind, so it hard when i had to use it...
Then there was the wifi... It was free on the lobby but payed on the room. I´ve payed and couldnt get the wifi... The reception on the next morning returned me the money i´ve payed, but i had to be working in the lobby, instead of in the room... Not very nice...
The breakfast was ok, and also the restaurants.
Theres a nice pool outside, and a spa, but couldnt use it.
So the bottom line is... If i was paying for the hotel with my money instead of the company paying, i would be a bit dissapointed, it´s supposed to be a superior hotel, but actually it´s pretty average.

  • Stayed: June 2013, travelled on business
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1  Thank Power_guido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

Great room and breakfast. Parking is an extra and wifi too. In the lobby wifi is free. We used the gym and dry sauna and was very good..Is in a part of the city easy to find and elevated . To have a car will help to go around.

Room Tip: High floors have great view
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  • Stayed: September 2013, travelled as a couple
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Thank Juan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

My experience in this hotel started immediately the wrong way, as I faced a twin room when I actually reserved a double room... When I asked at the reception why I had a twin room instead of the double room I reserved, the staff answered me that double room is for 2 person and doesn't influence the type of bed.

I guess this "smart answer " is not the type of answer you expect when you're at a 5 star hotel and I also would expect that the hotel would be kind to offer something to diminish this bad starting... But it didn't!

To overcome this bad starting, I decided to relax by the pool and what I've found was a very small and overcrowded pool, surrounded by very little pool chairs...

There was only one person of the staff working by the pool that had to supply pool towels (that were really small), keep track of them and answer to the food and beverages requests! It's ridiculous to have only one person doing that kind of job specially if the requests for food and beverages demand to go out of the pool bar and go somewhere that must be very far, because it took many many minutes to have the melted ice cream by the pool while seated in the tiny towel...

I guess 4 stars would be the most correct star attribution for this hotel so that customers can manage its expectations.

On the other hand Viseu surprised me very positively, it's beautiful and well preserved and it has good restaurants with great wine selection!

  • Stayed: August 2013, travelled as a couple
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2  Thank Ines_Carvalho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2013

Great hotel on the outskirts of Viseu, in a residential area.
As Viseu is not a big city, the location was not problem.

The hotel is in excellent condition, the rooms not big but with an acceptable area and all the amenities expected.

The indoor pool and gym are at the Spa and are apparently really not overcrowded – on the weekend we were there, there was in the indoor pool and gym almost a dozen people.
The Spa is small, with only one room for treatments but the staff is excellent.

The breakfast is really great and it has even available champagne... not my thing but a really nice touch.

The restaurant has excellent service and the food is great and well presented - and with the advantage of having a price not too usual in this type of hotels (you can have a meal for 25 € p / p)

Certainly one of the best in town

  • Stayed: May 2013, travelled as a couple
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3  Thank vmimartins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

Viseu is a small town in Portugal with beautiful houses and Vineyards surrounding it. We had our Annual conference in September 2012 and we enjoyed a lot. They have spacious coffee house and serve nice cocktails in their bar which is joined by lounge.

  • Stayed: September 2012, travelled on business
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Thank Kasuren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012

My second time here, was a very good stay. The room was big and with a pool view... The hotel wasn't crowded , so it was peaceful . Breakfast was excellent like always . Good Wi-fi in the rooms.
Very good quality/price ratio.

  • Stayed: August 2012, travelled with family
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Thank giruip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Montebelo Viseu Congress Hotel

Address: Urbanizacao Quinta do Bosque, Viseu 3510-010, Portugal (Formerly Montebelo Viseu Hotel & Spa)
Region: Portugal > Northern Portugal > Viseu District > Viseu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Viseu
Price Range: £70 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Montebelo Viseu Congress Hotel 5*
Number of rooms: 172
Official Description (provided by the hotel):
Montebelo Viseu Congress Hotel constitutes the essence of a true 5-star hotel, in its design, the subtlety of its rooms, its exclusive atmosphere, and attention to every detail. A place where your stay will be transformed into an experience beyond comparison. To ensure you have a perfect stay, each compartment has been carefully thought out to bring you the utmost comfort. All rooms with air conditioning, cable TV, internet, safe and minibar. Montebelo Viseu Hotel & Spa offers a wide selection of dishes for you to savour at your heart's desire while admiring the scenic view. Sports, health, beauty, revitalisation of body and mind - these are some of the many activities you can experience at Montebelo Viseu Hotel & Spa. ... more   less 
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Also Known As:
Montebelo Viseu Hotel And Spa
Montebelo Viseu Hotel Viseu
Montebelo Hotel Viseu

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